[Aaflac]

Please download Navilog1

• Right-click and Extract all to the Desktop
• Double click on navilog1.exe to install
• When the installation is complete, the tool starts automatically. (If it doesn't start automatically, please double click on the Navilog1 shortcut on the Desktop)
• From the language menu, press E for English
• In the next menu, type 1 to select Search and press Enter (Please wait for the Scan to finish (It may take a while)
• Press any key as requested

The tool produces a document: fixnavi.txt

~~~~
Also download ComboFix.exe

Save it to the Desktop

Double-click combofix.exe to run the program
Follow the prompts.
(Don't click on the window while the program is running, it may cause your system to stall.)

When finished, a log, ComboFix.txt, is produced.

~~~~
Now, run HijackThis once again to obtain a new log.
However, since you are using the Beta version of HijackThis, please remove the version you have, and download the HijackThis Installer
Save to the Desktop.
Double-click on HJTInstall.exe to install the program.
A prompt appears showing that, by default, it installs to C:\Program Files\Trend Micro\HijackThis
Click: Install

Please use version 2.0.2 of HijackThis from now on.

~~~~
Please post the fixnavi.txt, the ComboFix.txt, and a new HijackThis log in your reply.

 

[Aaflac]

Please temporarily turn off the real time scanner of the Norton AntiVirus program while performing the following.

Open the Internet Explorer browser, and do an online scan with Kaspersky Online Scanner
Click Yes, when prompted to install its ActiveX component.
The program launches and downloads the latest definition files.

• Once the files are downloaded click on Next
• Click on Scan Settings and configure as follows:
  • Scan using the following Anti-Virus database:
    • Extended
  • Scan Options:
    • Scan Archives
    • Scan Mail Bases
• Click OK and, under select a target to scan, select My Computer

When the scan is done, in the Scan is completed window (below), any infection is displayed. There is no option to clean/disinfect, however, we need to analyze the information on the report.

To obtain the report:
Click on: Save Report As (above - red blinking arrow)

Next, in the Save as prompt, Save in area, select: Desktop
In the File name area, use KScan, or something similar
In Save as type, click the drop arrow and select: Text file [*.txt]
Then, click: Save

Please post the contents of the Kaspersky Online Scanner Report in your reply.

 

[Aaflac]

Please empty the Norton AntiVirus Quarantine.

Also, let us know if you are still having malware problems.

 

[Aaflac]

If you are not having malware problems, you are good to go!

Please do the following to wrap up:

• Go to Start then Run
• Type Combofix /u in the Open box, and click OK. (Notice the space before /u)

This command uninstalls ComboFix, implements some cleanup procedures, and resets System Restore points to prevent re-infection from old Restore points.

Also remove the following folder (bold):
C:\Program Files\navilog1


Some of the best suggestions and programs to remain malware free are contained in Tony Klein’s article:
How Did I Get Infected In The First Place

It is also a very good practice to perform an online virus scan on a regular basis.
Scanners do not have identical malware definitions, and what one misses, another one can catch.
Some of the scanners are:
BitDefender Online Scanner
ESET NOD32 Online Scanner
F-Secure Online Scanner
Panda ActiveScan
TrendMicro HouseCall

~~~~
If you have any questions or comments, post back. Otherwise...

Good luck, and safe journey through the Internet!!