I recently bought an external DVD burner that came with "Roxio Creator 8.2 XE" by Sonic. I attached the burner to my computer and inserted the program to be installed. I already had a program for burning (possibly by Roxio) and it gave me the option to get rid of it because this one would take its place, so I did. Everything was going fine until I got the message " The software you are installiung has not passed Windoes Logo testing to verify its compatibility with Windoes CP. This software will not be installed. Contact your system administrator." I clicked ok, but it continued to set up, and then the message came up 2 or 3 more times. At the end it told me to restart my computer and it would be complete, however now, after restarting, it isn't installed, and my computer doesn't even recognize the external DVD burner anymore I don't think. I've tried to re-install it a couple times, but nothing works. What should I do?