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Discussion Starter · #1 ·
Hi all,

Basically, I have a problem with my desktop computer (a Phillips Freevents PC). It came with Windows Vista already installed, and when I had previously had problems with that, I obtained a Windows 7 installation disk from a friend which worked temporarily and in the meantime I bought a Windows XP SP3 installation/repair disk and continued to use that. However, the computer began to reboot at random intervals and now just won't turn on at all. I have tried reinstalling the system time and time again to no avail. I currently have no system whatsoever on my computer.

The only change I can think of is when I installed Windows XP, many of the devices were missing and I used Device Doctor to install them again. However, now I can't get onto the system more than a few seconds at a time.

My computer is completely wiped at the minute and have no idea what to do.

Any help would be appreciated! :sigh:
 

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First off, using any driver install software like Driver Doctor is going to come up with problems, as they'll often install incorrect and/or outdated drivers. The best method always is to grab the appropriate drivers and installing them yourself.

Second, you may have Windows set to automatically restart upon crash, which will cause it to not show up a bsod. You can change that by going to System properties (at Control Panel or right click Computer then Properties) and locate the Advanced tab. Click Settings for the Startup and Recovery section and deselect "Automatically restart". Make sure it's also set to create a crashdump "small memory dump".

I'm a little confused towards the explanation. You're saying that it's been crashing regardless of what version of Windows you installed? You mention you have no OS on now, so you are assuming when you install one of them (Win7/Vista/XP) it'll start crashing again?
 

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Discussion Starter · #4 ·
First off, using any driver install software like Driver Doctor is going to come up with problems, as they'll often install incorrect and/or outdated drivers. The best method always is to grab the appropriate drivers and installing them yourself.

Second, you may have Windows set to automatically restart upon crash, which will cause it to not show up a bsod. You can change that by going to System properties (at Control Panel or right click Computer then Properties) and locate the Advanced tab. Click Settings for the Startup and Recovery section and deselect "Automatically restart". Make sure it's also set to create a crashdump "small memory dump".

I'm a little confused towards the explanation. You're saying that it's been crashing regardless of what version of Windows you installed? You mention you have no OS on now, so you are assuming when you install one of them (Win7/Vista/XP) it'll start crashing again?
Thank you very much for the reply.

I used Driver Doctor because I was unsure of the drivers I needed. When I installed Windows XP I was left without sound and a video compatible driver etc., I only mentioned this as I thought it may have had a bearing on what happened.

I currently am without an OS, I have just removed Windows XP for the umteenth time. I have the Reinstallation CD for XP Home and can install that and use the system for one or twotimes before the computer either reboots or sends me to a BSod. I could try reinstalling Windows XP again but I think the same will happen?

Thanks
 

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If it's bsoding on fresh Windows installations, you can assume hardware problems. Follow the hardware tests and whatnot that I give in the thread here should start you off on finding the hardware responsible.
 

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Discussion Starter · #6 ·
I've just installed a fresh version of Windows XP again and it's currently working, but I doubt it'll last long. Is there anything I should check while I have access to the OS?
 

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Yep, go ahead and perform the hardware tests mentioned in the thread I linked too. If for some reason the results show no errors, we can move on. If more than one of them shows up errors, you can start to assume a problem with motherboard or power supply.
 

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Discussion Starter · #9 ·
Apologies about the lack of a reply, it hasn't been the best couple of weeks.

I've only just got around to doing these tests, it took me a while but I downloaded the UBCD software and have just begun running the Mersenne Prime Test on there. Do I just leave that to go for as long as it takes or what?

The help is much appreciated honestly, as I've said it's just been a difficult time.

Thanks a lot for the help and any more help to come.
 

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Discussion Starter · #10 ·
And having just posted that around 10-15 minutes into the test the screen has just gone blank, the computer is still running but there is nothing on the screen, just blank. :(

Anyone?
 

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Discussion Starter · #12 ·
Firstly, apologies for my lack of responses on this thread, it's been a difficult time to get Internet access.

In the end I bought a copy of Windows 7 Home Premium and there's been no problems since a fresh install of that, I'm beginning to wonder if the copy of Windows XP SP3 was bad or I was doing something wrong with installing devices on that.

Thanks so much for all the help.
 
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