Prob with dds.scr and gmer.

JOE.G · Jan 28, 2012

Hi, I am running win 7 64 Bit, I see that GMER is for 32 bit only and DDS I tried to run and it says it's not supported by this operating system. Any Ideas, I just would like you guys to check the systems on one of my Laptops, I do have a a Hijack log.

Ried · Jan 28, 2012

Hi Joe,

How old is your version of DDS? Did you download a fresh copy and if so, which link did you download it from?

JOE.G · Jan 28, 2012

I had downloaded it about 2 Months ago on to a thumb drive I think off od the first link, Ill try to download a fresh version. I am not to good with this computer stuff thanks.

Also the GMER doesn't work with Win 7 according to the page in the sticky is hat still true?

Ried · Jan 28, 2012

Correct. gmer is not compatible with x64 machines.

I will be away from computer for a couple hours. Let me know if you still have problems running dds and I'll reply when I return.

JOE.G · Jan 28, 2012

Ok Thxs I got it how do i attach them now, I know it wants me to zip one but unsure how or if the CP even has a zip tool. Thxs for all of your help.

P.S do you want me to post them here or open a new topic?

Ried · Jan 28, 2012

Hi Joe. :wave:

Windows has a built in zip utility. Right click the file and select Send to>zipped (compressed ) file.

If you have trouble zipping and attaching them, then just go ahead and copy/paste the contents of the reports directly into the reply window.

Please post them in this thread, no need to begin a new topic. :smile:

Again, I'll be away from the computer for several hours due to a family gathering, but I will review the logs and provide the next set of instructions within 24 hrs of you posting them. :sayyes:

JOE.G · Jan 28, 2012

DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by User at 12:56:06 on 2012-01-28
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3895.1818 [GMT -5:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2012\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\windows\System32\svchost.exe -k HPZ12
C:\windows\SysWOW64\IoctlSvc.exe
C:\windows\System32\svchost.exe -k HPZ12
C:\windows\system32\svchost.exe -k imgsvc
C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\ThpSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\windows\system32\igfxsrvc.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\windows\system32\svchost.exe -k HPService
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\windows\system32\taskeng.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\TOSHIBA\TECO\Teco.exe
C:\Windows\System32\ThpSrv.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Users\User\AppData\Roaming\Transcend\SJelite3\SJelite3Launch.exe
C:\Users\User\AppData\Roaming\Smilebox\SmileboxTray.exe
C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files (x86)\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\TOSHIBA\FlashCards\Hotkey\TcrdKBB.exe
C:\windows\system32\igfxext.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\Hewlett-Packard\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\DllHost.exe
C:\windows\system32\DllHost.exe
C:\windows\SysWOW64\cmd.exe
C:\windows\system32\conhost.exe
C:\windows\SysWOW64\cscript.exe
C:\windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: SmileBox EN Toolbar: {f897eb0e-a3a4-46c3-80eb-2729699d8892} - C:\Program Files (x86)\SmileBox_EN\prxtbSmil.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - C:\Program Files (x86)\ConduitEngine\prxConduitEngine.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: SmileBox EN Toolbar: {f897eb0e-a3a4-46c3-80eb-2729699d8892} - C:\Program Files (x86)\SmileBox_EN\prxtbSmil.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: SmileBox EN Toolbar: {f897eb0e-a3a4-46c3-80eb-2729699d8892} - C:\Program Files (x86)\SmileBox_EN\prxtbSmil.dll
TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - C:\Program Files (x86)\ConduitEngine\prxConduitEngine.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
uRun: [SJelite3Launch] C:\Users\User\AppData\Roaming\Transcend\SJelite3\SJelite3Launch.exe
uRun: [SmileboxTray] "C:\Users\User\AppData\Roaming\Smilebox\SmileboxTray.exe"
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [hpqSRMon] C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\bin\hpqSRMon.exe
mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [HP Software Update] C:\Program Files (x86)\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\LimeWire On Startup.lnk.disabled
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPPSC1~1.LNK - C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPODDT~1.LNK - C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\KODAKE~1.LNK - C:\Program Files (x86)\Kodak\Kodak EasyShare software\bin\EasyShare.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MIF5BA~1\Office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
DPF: {1C11B948-582A-433F-A98D-A8C4D5CC64F2} - hxxps://lowes.2020.net/Core/Player/2020PlayerAX_Win32.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{79139975-418A-41DB-B8BB-10DC62CF1D8A} : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{79139975-418A-41DB-B8BB-10DC62CF1D8A}\2456C6B696E6F574F505C65737F5D494D4F4F5339353244363 : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{79139975-418A-41DB-B8BB-10DC62CF1D8A}\564786F63747275616D6 : DhcpNameServer = 10.0.0.1
TCP: Interfaces\{79139975-418A-41DB-B8BB-10DC62CF1D8A}\8497164747 : DhcpNameServer = 4.2.2.1
TCP: Interfaces\{79139975-418A-41DB-B8BB-10DC62CF1D8A}\E4544574541425 : DhcpNameServer = 192.168.0.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO-X64: HP Print Enhancer - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\prxConduitEngine.dll
BHO-X64: Conduit Engine - No File
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Skype Plug-In: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: SmileBox EN Toolbar: {f897eb0e-a3a4-46c3-80eb-2729699d8892} - C:\Program Files (x86)\SmileBox_EN\prxtbSmil.dll
BHO-X64: SmileBox EN - No File
BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
BHO-X64: HP Smart BHO Class - No File
TB-X64: SmileBox EN Toolbar: {f897eb0e-a3a4-46c3-80eb-2729699d8892} - C:\Program Files (x86)\SmileBox_EN\prxtbSmil.dll
TB-X64: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\prxConduitEngine.dll
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun-x64: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun-x64: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun-x64: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun-x64: [hpqSRMon] C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\bin\hpqSRMon.exe
mRun-x64: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [HP Software Update] C:\Program Files (x86)\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
mRun-x64: [(Default)]
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\6h4c46xx.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/?pc=Z160&ocid=zdhp&install_date=20111209
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?pc=Z160&form=ZGAADF&install_date=20111209&q=
FF - component: C:\Program Files (x86)\AVG\AVG10\Firefox\components\avgssff.dll
FF - component: C:\Program Files (x86)\AVG\AVG10\Firefox4\components\avgssff4.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpClipBook.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpClipBookDB.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpNeoLogger.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSaturn.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSeymour.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSmartSelect.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSmartWebPrinting.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSWPOperation.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPLogging.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPMTC.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPMTL.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXREStub.dll
FF - component: C:\Program Files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}\components\SkypeFfComponent.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Canon\ZoomBrowser EX\Program\NPCIG.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npwachk.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\6h4c46xx.default\extensions\[email protected]\plugins\NP2020Player.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;C:\windows\system32\DRIVERS\AVGIDSEH.Sys --> C:\windows\system32\DRIVERS\AVGIDSEH.Sys [?]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\windows\system32\DRIVERS\avgrkx64.sys --> C:\windows\system32\DRIVERS\avgrkx64.sys [?]
R0 PxHlpa64;PxHlpa64;C:\windows\system32\Drivers\PxHlpa64.sys --> C:\windows\system32\Drivers\PxHlpa64.sys [?]
R0 Thpdrv;TOSHIBA HDD Protection Driver;C:\windows\system32\DRIVERS\thpdrv.sys --> C:\windows\system32\DRIVERS\thpdrv.sys [?]
R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;C:\windows\system32\DRIVERS\Thpevm.SYS --> C:\windows\system32\DRIVERS\Thpevm.SYS [?]
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\system32\DRIVERS\tos_sps64.sys --> C:\windows\system32\DRIVERS\tos_sps64.sys [?]
R1 Avgldx64;AVG AVI Loader Driver;C:\windows\system32\DRIVERS\avgldx64.sys --> C:\windows\system32\DRIVERS\avgldx64.sys [?]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\windows\system32\DRIVERS\avgmfx64.sys --> C:\windows\system32\DRIVERS\avgmfx64.sys [?]
R1 Avgtdia;AVG TDI Driver;C:\windows\system32\DRIVERS\avgtdia.sys --> C:\windows\system32\DRIVERS\avgtdia.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe [2011-10-12 4433248]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe [2011-8-2 192776]
R2 cfWiMAXService;ConfigFree WiMAX Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [2009-10-27 252784]
R2 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [2009-3-10 46448]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-1-8 13336]
R2 rimspci;rimspci;C:\windows\system32\DRIVERS\rimspe64.sys --> C:\windows\system32\DRIVERS\rimspe64.sys [?]
R2 risdpcie;risdpcie;C:\windows\system32\DRIVERS\risdpe64.sys --> C:\windows\system32\DRIVERS\risdpe64.sys [?]
R2 rixdpcie;rixdpcie;C:\windows\system32\DRIVERS\rixdpe64.sys --> C:\windows\system32\DRIVERS\rixdpe64.sys [?]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2010-2-23 1153368]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2009-9-28 251760]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\system32\DRIVERS\TVALZFL.sys --> C:\windows\system32\DRIVERS\TVALZFL.sys [?]
R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-1-8 2314240]
R3 AVGIDSDriver;AVGIDSDriver;C:\windows\system32\DRIVERS\AVGIDSDriver.Sys --> C:\windows\system32\DRIVERS\AVGIDSDriver.Sys [?]
R3 AVGIDSFilter;AVGIDSFilter;C:\windows\system32\DRIVERS\AVGIDSFilter.Sys --> C:\windows\system32\DRIVERS\AVGIDSFilter.Sys [?]
R3 FwLnk;FwLnk Driver;C:\windows\system32\DRIVERS\FwLnk.sys --> C:\windows\system32\DRIVERS\FwLnk.sys [?]
R3 HECIx64;Intel(R) Management Engine Interface;C:\windows\system32\DRIVERS\HECIx64.sys --> C:\windows\system32\DRIVERS\HECIx64.sys [?]
R3 Impcd;Impcd;C:\windows\system32\DRIVERS\Impcd.sys --> C:\windows\system32\DRIVERS\Impcd.sys [?]
R3 IntcDAud;Intel(R) Display Audio;C:\windows\system32\DRIVERS\IntcDAud.sys --> C:\windows\system32\DRIVERS\IntcDAud.sys [?]
R3 PGEffect;Pangu effect driver;C:\windows\system32\DRIVERS\pgeffect.sys --> C:\windows\system32\DRIVERS\pgeffect.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\system32\DRIVERS\Rt64win7.sys --> C:\windows\system32\DRIVERS\Rt64win7.sys [?]
R3 rtl8192se;Realtek Wireless LAN 802.11n PCI-E NIC NT Driver;C:\windows\system32\DRIVERS\rtl8192se.sys --> C:\windows\system32\DRIVERS\rtl8192se.sys [?]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2009-11-5 137560]
R3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2009-11-10 824688]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-8-18 136176]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-8-18 136176]
S3 SrvHsfHDA;SrvHsfHDA;C:\windows\system32\DRIVERS\VSTAZL6.SYS --> C:\windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\windows\system32\DRIVERS\VSTDPV6.SYS --> C:\windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-1-8 51512]
S3 TsUsbFlt;TsUsbFlt;C:\windows\system32\drivers\tsusbflt.sys --> C:\windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\system32\Drivers\usbaapl64.sys --> C:\windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2012-01-26 15:35:43 -------- d-----w- C:\Program Files\iPod
2012-01-26 15:35:42 -------- d-----w- C:\Program Files\iTunes
2012-01-26 15:35:42 -------- d-----w- C:\Program Files (x86)\iTunes
2012-01-25 22:38:27 23152 ----a-w- C:\windows\System32\drivers\mbam.sys
2012-01-14 13:53:24 626688 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcr80.dll
2012-01-14 13:53:24 548864 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcp80.dll
2012-01-14 13:53:24 479232 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcm80.dll
2012-01-14 13:53:24 43992 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozutils.dll
2012-01-12 04:53:33 -------- d-----w- C:\Users\User\AppData\Roaming\HpUpdate
2012-01-12 04:53:29 -------- d-----w- C:\windows\Hewlett-Packard
2012-01-11 18:07:12 514560 ----a-w- C:\windows\SysWow64\qdvd.dll
2012-01-11 18:07:12 366592 ----a-w- C:\windows\System32\qdvd.dll
2012-01-11 18:07:12 1572864 ----a-w- C:\windows\System32\quartz.dll
2012-01-11 18:07:12 1328128 ----a-w- C:\windows\SysWow64\quartz.dll
2012-01-11 18:07:07 1731920 ----a-w- C:\windows\System32\ntdll.dll
2012-01-11 18:07:07 1292080 ----a-w- C:\windows\SysWow64\ntdll.dll
2012-01-11 18:07:03 77312 ----a-w- C:\windows\System32\packager.dll
2012-01-11 18:07:03 67072 ----a-w- C:\windows\SysWow64\packager.dll
2012-01-03 13:10:44 182672 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\nppdf32.dll
2012-01-03 13:10:44 182672 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\nppdf32.dll
.
==================== Find3M ====================
.
2012-01-18 14:30:17 952 --sha-w- C:\windows\SysWow64\KGyGaAvL.sys
2011-11-29 23:16:04 414368 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-11-24 04:52:09 3145216 ----a-w- C:\windows\System32\win32k.sys
2011-11-17 06:49:14 95600 ----a-w- C:\windows\System32\drivers\ksecdd.sys
2011-11-17 06:49:14 152432 ----a-w- C:\windows\System32\drivers\ksecpkg.sys
2011-11-17 06:44:43 459232 ----a-w- C:\windows\System32\drivers\cng.sys
2011-11-17 06:35:28 395776 ----a-w- C:\windows\System32\webio.dll
2011-11-17 06:35:26 29184 ----a-w- C:\windows\System32\sspisrv.dll
2011-11-17 06:35:26 136192 ----a-w- C:\windows\System32\sspicli.dll
2011-11-17 06:35:25 340992 ----a-w- C:\windows\System32\schannel.dll
2011-11-17 06:35:25 28160 ----a-w- C:\windows\System32\secur32.dll
2011-11-17 06:35:19 1447936 ----a-w- C:\windows\System32\lsasrv.dll
2011-11-17 06:33:55 31232 ----a-w- C:\windows\System32\lsass.exe
2011-11-17 05:35:02 314880 ----a-w- C:\windows\SysWow64\webio.dll
2011-11-17 05:34:52 224768 ----a-w- C:\windows\SysWow64\schannel.dll
2011-11-17 05:34:52 22016 ----a-w- C:\windows\SysWow64\secur32.dll
2011-11-17 05:28:48 96768 ----a-w- C:\windows\SysWow64\sspicli.dll
2011-11-05 05:32:50 2048 ----a-w- C:\windows\System32\tzres.dll
2011-11-05 04:26:03 2048 ----a-w- C:\windows\SysWow64\tzres.dll
2011-11-04 01:53:39 2309120 ----a-w- C:\windows\System32\jscript9.dll
2011-11-04 01:44:47 1390080 ----a-w- C:\windows\System32\wininet.dll
2011-11-04 01:44:21 1493504 ----a-w- C:\windows\System32\inetcpl.cpl
2011-11-04 01:34:43 2382848 ----a-w- C:\windows\System32\mshtml.tlb
2011-11-03 22:47:42 1798144 ----a-w- C:\windows\SysWow64\jscript9.dll
2011-11-03 22:40:21 1427456 ----a-w- C:\windows\SysWow64\inetcpl.cpl
2011-11-03 22:39:47 1127424 ----a-w- C:\windows\SysWow64\wininet.dll
2011-11-03 22:31:57 2382848 ----a-w- C:\windows\SysWow64\mshtml.tlb
.
============= FINISH: 12:56:53.58 ===============

JOE.G · Jan 28, 2012

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 2/23/2010 7:22:59 PM
System Uptime: 1/28/2012 7:46:22 AM (5 hours ago)
.
Motherboard: TOSHIBA | | Portable PC
Processor: Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz | CPU | 2133/1066mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 454 GiB total, 278.005 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart C6300 series
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: HP
Name: Photosmart C6300 series
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
==== System Restore Points ===================
.
RP185: 1/2/2012 12:00:02 AM - Scheduled Checkpoint
RP186: 1/10/2012 12:00:02 AM - Scheduled Checkpoint
RP187: 1/12/2012 3:00:12 AM - Windows Update
RP188: 1/20/2012 12:00:05 AM - Scheduled Checkpoint
RP189: 1/24/2012 3:00:10 AM - Windows Update
RP190: 1/26/2012 3:00:14 AM - Windows Update
.
==== Installed Programs ======================
.
µTorrent
7-Zip 9.20
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.2)
AnswerWorks 5.0 English Runtime
Apple Application Support
Apple Software Update
BufferChm
C6300
Canon Digital Camera Solution Disk 40-46 Software Starter Guide
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon Internet Library for ZoomBrowser EX
Canon MOV Decoder
Canon MOV Encoder
Canon MovieEdit Task for ZoomBrowser EX
Canon Personal Printing Guide
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities MyCamera
Canon Utilities MyCamera DC
Canon Utilities PhotoStitch
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
CardRd81
CCScore
Conduit Engine
Cook'n Recipe Organizer
CopyPod (remove only)
CopyTrans Suite Remove Only
Corel Paint Shop Pro X
Coupon Printer for Windows
CR2
Destinations
DeviceDiscovery
DocProc
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSTOOLS
essvatgt
Google Earth Plug-in
Google Update Helper
GPBaseService2
HijackThis 2.0.2
HP Memories Disc
HP Photo and Imaging 2.0 - All-in-One
HP Photo and Imaging 2.0 - All-in-One Drivers
HP Photo and Imaging 2.0 - hp psc 1200 series
hp psc 1200 series
HP Update
HPPhotoGadget
HPPhotoSmartDiscLabelContent1
HPPhotosmartEssential
HPProductAssistant
HPSSupply
Intel(R) Control Center
Intel(R) Graphics Media Accelerator Driver
Intel(R) Management Engine Components
Intel(R) Rapid Storage Technology
Java(TM) 6 Update 14
Jewel Quest (remove only)
Junk Mail filter update
Kodak EasyShare software
Mah Jong Quest (remove only)
Malwarebytes Anti-Malware version 1.60.0.1800
MarketResearch
Microsoft Choice Guard
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Mozilla Firefox 9.0.1 (x86 en-US)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
netbrdg
OfotoXMI
PS_AIO_04_C6300_Software_Min
Quicken 2010
QuickTime
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Realtek WLAN Driver
RICOH R5U230 Media Driver ver.2.06.03.02
Roxio Burn
Roxio Express Labeler 3
Roxio Roxio Burn
Roxio Update Manager
Scan
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
SFR
SFR2
SHASTA
skin0001
SKINXSDK
Skype Toolbars
Skype™ 5.1
SmartWebPrinting
Smilebox
SmileBox EN Toolbar
SolutionCenter
Spybot - Search & Destroy
staticcr
Status
Toolbox
Toshiba Application Installer
TOSHIBA Assist
TOSHIBA Bulletin Board
TOSHIBA ConfigFree
TOSHIBA DVD PLAYER
TOSHIBA eco Utility
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Face Recognition
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
TOSHIBA Media Controller
TOSHIBA Quality Application
TOSHIBA ReelTime
TOSHIBA Service Station
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password
TOSHIBA USB Sleep and Charge Utility
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
ToshibaRegistration
TrayApp
UnloadSupport
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Visual C++ 8.0 Runtime Setup Package (x64)
Visual Studio 2008 x64 Redistributables
VPRINTOL
VTech Download Agent Library
WebReg
Winamp
Winamp Detector Plug-in
Winamp Remote
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
WIRELESS
Works Suite OS Pack
.
==== Event Viewer Messages From Past Week ========
.
1/28/2012 7:47:25 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFS
1/25/2012 5:59:22 PM, Error: Service Control Manager [7034] - The Adobe Acrobat Update Service service terminated unexpectedly. It has done this 1 time(s).
.
==== End Of File ===========================

Ried · Jan 29, 2012

Thank, Joe.

I'm not seeing any overt malware here. Can you tell me a bit more about the problems you're having?

JOE.G · Jan 29, 2012

My GF uses that Lap top most of the time, She tends to download all kinds of crap..

I checked it be cause I cant seem to get Malwarebytes to run.

I then checked the log and there is a ton of stuff in there and some stuff says no name and what not, I would like to cleanup what ever doesn't need to be there, I got rid of the limewire already didn't know that was still there.

thanks a lot.

Ried · Jan 29, 2012

I really wouldn't want to mess with the ones that say No File as they belong to software that you do have installed such as HP Digital Imaging, SmileBox, etc. Are those add-ons or toolbars disabled? It certainly doesn't do any harm to leave them there.

Regarding Malwarebyte's, did you recently install the upgrade, or was this a fresh install?

JOE.G · Jan 29, 2012

I got rid of the smile box tool bar, but everything else is there.

Malwarebyte's Stopped working after it had a big upgrade, I then uninstalled it and installed a fresh copy and still the same problem, it won't run I even tried in safe mode.

Thanks for all your help.

Ried · Jan 29, 2012

You're welcome.

There were some issues with upgrades, and even after uninstall and reinstall.

Try uninstalling again, using their dedicated uninstaller. You can download their uninstaller from here -> http://www.malwarebytes.org/mbam-clean.exe

When it has completed, it will ask you to reboot. Please do so as this is an important part of the removal.

Now reinstall it and let me know if you still have problems with it.

=========================

When did you uninstall the Smilebox? Was that after you already posted the dds.txt? If so, run dds.scr again and post the fresh log.

JOE.G · Jan 29, 2012

Ok Ill try that, I uninstalled smile box tool bar after I posted the log, Ill post it in a bit the cp is in use at the moment

JOE.G · Jan 29, 2012

Malwarebytes Log..

Malwarebytes Anti-Malware 1.60.0.1800
Malwarebytes : Free anti-malware, anti-virus and spyware removal download

Database version: v2012.01.29.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
User :: USER-PC [administrator]

1/29/2012 9:54:02 AM
mbam-log-2012-01-29 (09-54-02).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 358240
Time elapsed: 53 minute(s), 49 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

JOE.G · Jan 29, 2012

DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by User at 11:16:01 on 2012-01-29
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3895.2422 [GMT -5:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2012\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\windows\System32\svchost.exe -k HPZ12
C:\windows\SysWOW64\IoctlSvc.exe
C:\windows\System32\svchost.exe -k HPZ12
C:\windows\system32\svchost.exe -k imgsvc
C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\ThpSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe
C:\Windows\System32\igfxpers.exe
C:\windows\system32\igfxsrvc.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\TOSHIBA\TECO\Teco.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files\TOSHIBA\FlashCards\Hotkey\TcrdKBB.exe
C:\windows\system32\igfxext.exe
C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\System32\ThpSrv.exe
C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Users\User\AppData\Roaming\Transcend\SJelite3\SJelite3Launch.exe
C:\Users\User\AppData\Roaming\Smilebox\SmileboxTray.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\windows\system32\taskeng.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\Hewlett-Packard\HP Software Update\hpwuschd2.exe
C:\windows\system32\svchost.exe -k HPService
C:\windows\system32\wbem\wmiprvse.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\windows\system32\wbem\wmiprvse.exe
C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
C:\windows\system32\sppsvc.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\windows\splwow64.exe
C:\Windows\system32\PrintIsolationHost.exe
C:\windows\system32\DllHost.exe
C:\windows\system32\DllHost.exe
C:\windows\SysWOW64\cmd.exe
C:\windows\system32\conhost.exe
C:\windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
uInternet Settings,ProxyOverride = *.local
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
uRun: [SJelite3Launch] C:\Users\User\AppData\Roaming\Transcend\SJelite3\SJelite3Launch.exe
uRun: [SmileboxTray] "C:\Users\User\AppData\Roaming\Smilebox\SmileboxTray.exe"
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [HP Software Update] C:\Program Files (x86)\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
StartupFolder: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk.disabled
StartupFolder: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\hp psc 1000 series.lnk.disabled
StartupFolder: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\hpoddt01.exe.lnk.disabled
StartupFolder: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Kodak EasyShare software.lnk.disabled
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MIF5BA~1\Office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
DPF: {1C11B948-582A-433F-A98D-A8C4D5CC64F2} - hxxps://lowes.2020.net/Core/Player/2020PlayerAX_Win32.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{79139975-418A-41DB-B8BB-10DC62CF1D8A} : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{79139975-418A-41DB-B8BB-10DC62CF1D8A}\2456C6B696E6F574F505C65737F5D494D4F4F5339353244363 : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{79139975-418A-41DB-B8BB-10DC62CF1D8A}\564786F63747275616D6 : DhcpNameServer = 10.0.0.1
TCP: Interfaces\{79139975-418A-41DB-B8BB-10DC62CF1D8A}\8497164747 : DhcpNameServer = 4.2.2.1
TCP: Interfaces\{79139975-418A-41DB-B8BB-10DC62CF1D8A}\E4544574541425 : DhcpNameServer = 192.168.0.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO-X64: HP Print Enhancer - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Skype Plug-In: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
BHO-X64: HP Smart BHO Class - No File
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun-x64: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun-x64: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun-x64: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun-x64: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [HP Software Update] C:\Program Files (x86)\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\6h4c46xx.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/?pc=Z160&ocid=zdhp&install_date=20111209
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?pc=Z160&form=ZGAADF&install_date=20111209&q=
FF - component: C:\Program Files (x86)\AVG\AVG10\Firefox\components\avgssff.dll
FF - component: C:\Program Files (x86)\AVG\AVG10\Firefox4\components\avgssff4.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpClipBook.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpClipBookDB.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpNeoLogger.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSaturn.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSeymour.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSmartSelect.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSmartWebPrinting.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSWPOperation.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPLogging.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPMTC.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPMTL.dll
FF - component: C:\Program Files (x86)\Hewlett-Packard\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXREStub.dll
FF - component: C:\Program Files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}\components\SkypeFfComponent.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Canon\ZoomBrowser EX\Program\NPCIG.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npwachk.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\6h4c46xx.default\extensions\[email protected]\plugins\NP2020Player.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;C:\windows\system32\DRIVERS\AVGIDSEH.Sys --> C:\windows\system32\DRIVERS\AVGIDSEH.Sys [?]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\windows\system32\DRIVERS\avgrkx64.sys --> C:\windows\system32\DRIVERS\avgrkx64.sys [?]
R0 PxHlpa64;PxHlpa64;C:\windows\system32\Drivers\PxHlpa64.sys --> C:\windows\system32\Drivers\PxHlpa64.sys [?]
R0 Thpdrv;TOSHIBA HDD Protection Driver;C:\windows\system32\DRIVERS\thpdrv.sys --> C:\windows\system32\DRIVERS\thpdrv.sys [?]
R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;C:\windows\system32\DRIVERS\Thpevm.SYS --> C:\windows\system32\DRIVERS\Thpevm.SYS [?]
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\system32\DRIVERS\tos_sps64.sys --> C:\windows\system32\DRIVERS\tos_sps64.sys [?]
R1 Avgldx64;AVG AVI Loader Driver;C:\windows\system32\DRIVERS\avgldx64.sys --> C:\windows\system32\DRIVERS\avgldx64.sys [?]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\windows\system32\DRIVERS\avgmfx64.sys --> C:\windows\system32\DRIVERS\avgmfx64.sys [?]
R1 Avgtdia;AVG TDI Driver;C:\windows\system32\DRIVERS\avgtdia.sys --> C:\windows\system32\DRIVERS\avgtdia.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe [2011-10-12 4433248]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe [2011-8-2 192776]
R2 cfWiMAXService;ConfigFree WiMAX Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [2009-10-27 252784]
R2 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [2009-3-10 46448]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-1-8 13336]
R2 rimspci;rimspci;C:\windows\system32\DRIVERS\rimspe64.sys --> C:\windows\system32\DRIVERS\rimspe64.sys [?]
R2 risdpcie;risdpcie;C:\windows\system32\DRIVERS\risdpe64.sys --> C:\windows\system32\DRIVERS\risdpe64.sys [?]
R2 rixdpcie;rixdpcie;C:\windows\system32\DRIVERS\rixdpe64.sys --> C:\windows\system32\DRIVERS\rixdpe64.sys [?]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2010-2-23 1153368]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2009-9-28 251760]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\system32\DRIVERS\TVALZFL.sys --> C:\windows\system32\DRIVERS\TVALZFL.sys [?]
R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-1-8 2314240]
R3 AVGIDSDriver;AVGIDSDriver;C:\windows\system32\DRIVERS\AVGIDSDriver.Sys --> C:\windows\system32\DRIVERS\AVGIDSDriver.Sys [?]
R3 AVGIDSFilter;AVGIDSFilter;C:\windows\system32\DRIVERS\AVGIDSFilter.Sys --> C:\windows\system32\DRIVERS\AVGIDSFilter.Sys [?]
R3 FwLnk;FwLnk Driver;C:\windows\system32\DRIVERS\FwLnk.sys --> C:\windows\system32\DRIVERS\FwLnk.sys [?]
R3 HECIx64;Intel(R) Management Engine Interface;C:\windows\system32\DRIVERS\HECIx64.sys --> C:\windows\system32\DRIVERS\HECIx64.sys [?]
R3 Impcd;Impcd;C:\windows\system32\DRIVERS\Impcd.sys --> C:\windows\system32\DRIVERS\Impcd.sys [?]
R3 IntcDAud;Intel(R) Display Audio;C:\windows\system32\DRIVERS\IntcDAud.sys --> C:\windows\system32\DRIVERS\IntcDAud.sys [?]
R3 PGEffect;Pangu effect driver;C:\windows\system32\DRIVERS\pgeffect.sys --> C:\windows\system32\DRIVERS\pgeffect.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\system32\DRIVERS\Rt64win7.sys --> C:\windows\system32\DRIVERS\Rt64win7.sys [?]
R3 rtl8192se;Realtek Wireless LAN 802.11n PCI-E NIC NT Driver;C:\windows\system32\DRIVERS\rtl8192se.sys --> C:\windows\system32\DRIVERS\rtl8192se.sys [?]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2009-11-5 137560]
R3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2009-11-10 824688]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-8-18 136176]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-8-18 136176]
S3 SrvHsfHDA;SrvHsfHDA;C:\windows\system32\DRIVERS\VSTAZL6.SYS --> C:\windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\windows\system32\DRIVERS\VSTDPV6.SYS --> C:\windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-1-8 51512]
S3 TsUsbFlt;TsUsbFlt;C:\windows\system32\drivers\tsusbflt.sys --> C:\windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\system32\Drivers\usbaapl64.sys --> C:\windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2012-01-29 14:48:28 -------- d-----w- C:\Users\User\AppData\Roaming\Malwarebytes
2012-01-29 14:48:19 -------- d-----w- C:\ProgramData\Malwarebytes
2012-01-29 14:48:17 23152 ----a-w- C:\windows\System32\drivers\mbam.sys
2012-01-29 14:48:17 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2012-01-29 14:40:09 388096 ----a-r- C:\Users\User\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2012-01-26 15:35:43 -------- d-----w- C:\Program Files\iPod
2012-01-26 15:35:42 -------- d-----w- C:\Program Files\iTunes
2012-01-26 15:35:42 -------- d-----w- C:\Program Files (x86)\iTunes
2012-01-14 13:53:24 626688 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcr80.dll
2012-01-14 13:53:24 548864 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcp80.dll
2012-01-14 13:53:24 479232 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcm80.dll
2012-01-14 13:53:24 43992 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozutils.dll
2012-01-12 04:53:33 -------- d-----w- C:\Users\User\AppData\Roaming\HpUpdate
2012-01-12 04:53:29 -------- d-----w- C:\windows\Hewlett-Packard
2012-01-11 18:07:12 514560 ----a-w- C:\windows\SysWow64\qdvd.dll
2012-01-11 18:07:12 366592 ----a-w- C:\windows\System32\qdvd.dll
2012-01-11 18:07:12 1572864 ----a-w- C:\windows\System32\quartz.dll
2012-01-11 18:07:12 1328128 ----a-w- C:\windows\SysWow64\quartz.dll
2012-01-11 18:07:07 1731920 ----a-w- C:\windows\System32\ntdll.dll
2012-01-11 18:07:07 1292080 ----a-w- C:\windows\SysWow64\ntdll.dll
2012-01-11 18:07:03 77312 ----a-w- C:\windows\System32\packager.dll
2012-01-11 18:07:03 67072 ----a-w- C:\windows\SysWow64\packager.dll
2012-01-03 13:10:44 182672 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\nppdf32.dll
2012-01-03 13:10:44 182672 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\nppdf32.dll
.
==================== Find3M ====================
.
2012-01-18 14:30:17 952 --sha-w- C:\windows\SysWow64\KGyGaAvL.sys
2011-11-29 23:16:04 414368 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-11-24 04:52:09 3145216 ----a-w- C:\windows\System32\win32k.sys
2011-11-17 06:49:14 95600 ----a-w- C:\windows\System32\drivers\ksecdd.sys
2011-11-17 06:49:14 152432 ----a-w- C:\windows\System32\drivers\ksecpkg.sys
2011-11-17 06:44:43 459232 ----a-w- C:\windows\System32\drivers\cng.sys
2011-11-17 06:35:28 395776 ----a-w- C:\windows\System32\webio.dll
2011-11-17 06:35:26 29184 ----a-w- C:\windows\System32\sspisrv.dll
2011-11-17 06:35:26 136192 ----a-w- C:\windows\System32\sspicli.dll
2011-11-17 06:35:25 340992 ----a-w- C:\windows\System32\schannel.dll
2011-11-17 06:35:25 28160 ----a-w- C:\windows\System32\secur32.dll
2011-11-17 06:35:19 1447936 ----a-w- C:\windows\System32\lsasrv.dll
2011-11-17 06:33:55 31232 ----a-w- C:\windows\System32\lsass.exe
2011-11-17 05:35:02 314880 ----a-w- C:\windows\SysWow64\webio.dll
2011-11-17 05:34:52 224768 ----a-w- C:\windows\SysWow64\schannel.dll
2011-11-17 05:34:52 22016 ----a-w- C:\windows\SysWow64\secur32.dll
2011-11-17 05:28:48 96768 ----a-w- C:\windows\SysWow64\sspicli.dll
2011-11-05 05:32:50 2048 ----a-w- C:\windows\System32\tzres.dll
2011-11-05 04:26:03 2048 ----a-w- C:\windows\SysWow64\tzres.dll
2011-11-04 01:53:39 2309120 ----a-w- C:\windows\System32\jscript9.dll
2011-11-04 01:44:47 1390080 ----a-w- C:\windows\System32\wininet.dll
2011-11-04 01:44:21 1493504 ----a-w- C:\windows\System32\inetcpl.cpl
2011-11-04 01:34:43 2382848 ----a-w- C:\windows\System32\mshtml.tlb
2011-11-03 22:47:42 1798144 ----a-w- C:\windows\SysWow64\jscript9.dll
2011-11-03 22:40:21 1427456 ----a-w- C:\windows\SysWow64\inetcpl.cpl
2011-11-03 22:39:47 1127424 ----a-w- C:\windows\SysWow64\wininet.dll
2011-11-03 22:31:57 2382848 ----a-w- C:\windows\SysWow64\mshtml.tlb
.
============= FINISH: 11:16:59.22 ===============

JOE.G · Jan 29, 2012

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 2/23/2010 7:22:59 PM
System Uptime: 1/29/2012 11:09:29 AM (0 hours ago)
.
Motherboard: TOSHIBA | | Portable PC
Processor: Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz | CPU | 2133/1066mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 454 GiB total, 278.486 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart C6300 series
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: HP
Name: Photosmart C6300 series
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
==== System Restore Points ===================
.
RP186: 1/10/2012 12:00:02 AM - Scheduled Checkpoint
RP187: 1/12/2012 3:00:12 AM - Windows Update
RP188: 1/20/2012 12:00:05 AM - Scheduled Checkpoint
RP189: 1/24/2012 3:00:10 AM - Windows Update
RP190: 1/26/2012 3:00:14 AM - Windows Update
RP191: 1/28/2012 10:03:28 PM - Configured TOSHIBA Bulletin Board
RP192: 1/29/2012 9:39:44 AM - Installed HiJackThis
.
==== Installed Programs ======================
.
µTorrent
7-Zip 9.20
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.2)
AnswerWorks 5.0 English Runtime
Apple Application Support
Apple Software Update
BufferChm
C6300
Canon Digital Camera Solution Disk 40-46 Software Starter Guide
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon Internet Library for ZoomBrowser EX
Canon MOV Decoder
Canon MOV Encoder
Canon MovieEdit Task for ZoomBrowser EX
Canon Personal Printing Guide
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities MyCamera
Canon Utilities MyCamera DC
Canon Utilities PhotoStitch
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
CardRd81
CCScore
Cook'n Recipe Organizer
CopyPod (remove only)
CopyTrans Suite Remove Only
Corel Paint Shop Pro X
Coupon Printer for Windows
CR2
Destinations
DeviceDiscovery
DocProc
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSTOOLS
essvatgt
Google Earth Plug-in
Google Update Helper
GPBaseService2
HiJackThis
HijackThis 2.0.2
HP Memories Disc
HP Photo and Imaging 2.0 - All-in-One
HP Photo and Imaging 2.0 - All-in-One Drivers
HP Photo and Imaging 2.0 - hp psc 1200 series
hp psc 1200 series
HP Update
HPPhotoGadget
HPPhotoSmartDiscLabelContent1
HPPhotosmartEssential
HPProductAssistant
HPSSupply
Intel(R) Control Center
Intel(R) Graphics Media Accelerator Driver
Intel(R) Management Engine Components
Intel(R) Rapid Storage Technology
Java(TM) 6 Update 14
Jewel Quest (remove only)
Junk Mail filter update
Kodak EasyShare software
Mah Jong Quest (remove only)
Malwarebytes Anti-Malware version 1.60.0.1800
MarketResearch
Microsoft Choice Guard
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Mozilla Firefox 9.0.1 (x86 en-US)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
netbrdg
OfotoXMI
PS_AIO_04_C6300_Software_Min
Quicken 2010
QuickTime
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Realtek WLAN Driver
RICOH R5U230 Media Driver ver.2.06.03.02
Roxio Burn
Roxio Express Labeler 3
Roxio Roxio Burn
Roxio Update Manager
Scan
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
SFR
SFR2
SHASTA
skin0001
SKINXSDK
Skype Toolbars
Skype™ 5.1
SmartWebPrinting
Smilebox
SolutionCenter
Spybot - Search & Destroy
staticcr
Status
Toolbox
Toshiba Application Installer
TOSHIBA Assist
TOSHIBA Bulletin Board
TOSHIBA ConfigFree
TOSHIBA DVD PLAYER
TOSHIBA eco Utility
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Face Recognition
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
TOSHIBA Media Controller
TOSHIBA Quality Application
TOSHIBA ReelTime
TOSHIBA Service Station
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password
TOSHIBA USB Sleep and Charge Utility
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
ToshibaRegistration
TrayApp
UnloadSupport
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Visual C++ 8.0 Runtime Setup Package (x64)
Visual Studio 2008 x64 Redistributables
VPRINTOL
VTech Download Agent Library
WebReg
Winamp
Winamp Detector Plug-in
Winamp Remote
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
WIRELESS
Works Suite OS Pack
.
==== Event Viewer Messages From Past Week ========
.
1/29/2012 9:58:15 AM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
1/29/2012 9:21:55 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the SBSD Security Center Service service to connect.
1/29/2012 9:21:55 AM, Error: Service Control Manager [7000] - The SBSD Security Center Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
1/29/2012 11:10:48 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFS
1/28/2012 10:20:21 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Intel(R) Rapid Storage Technology service to connect.
1/28/2012 10:20:21 PM, Error: Service Control Manager [7000] - The Intel(R) Rapid Storage Technology service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
1/28/2012 10:13:42 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
1/28/2012 10:13:41 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
1/28/2012 10:13:41 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
1/28/2012 10:13:38 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
1/28/2012 10:13:38 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
1/28/2012 10:13:37 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
1/28/2012 10:13:30 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
1/28/2012 10:13:23 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD AFS Avgldx64 Avgmfx64 Avgtdia DfsC discache NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf
1/28/2012 10:13:22 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
1/28/2012 10:13:22 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
1/28/2012 10:13:22 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
1/28/2012 10:13:22 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
1/28/2012 10:13:22 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
1/28/2012 10:13:22 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
1/28/2012 10:13:22 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
1/28/2012 10:13:22 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
1/28/2012 10:13:22 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
1/28/2012 10:13:22 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
1/28/2012 10:07:54 PM, Error: Service Control Manager [7034] - The Adobe Acrobat Update Service service terminated unexpectedly. It has done this 1 time(s).
.
==== End Of File ===========================

Ried · Jan 30, 2012

Great, MBAM is working now. :smile:

I don't see any other issues other than your Sun Java is badly outdated. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

Download the latest version of Java Runtime Environment (JRE) 6 and Save it to your Desktop.
Scroll down to where it says Java SE 6 Update 30
Click the Download button under JRE to the right.
Read the License Agreement then select Accept License Agreement
Click on the link to download Windows x86 Offline and save the file to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel, double-click on Add or Remove Programs and remove all older versions of Java.
Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java(TM) 6) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u30-windows-i586.exe to install the newest version.

After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
- On the General tab, under Temporary Internet Files, click the Settings button.
- Next, click on the Delete Files button
- There are two options in the window to clear the cache - Leave BOTH Checked
  - Applications and Applets
    Trace and Log Files
- Click OK on Delete Temporary Files Window
  Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
- Click OK to leave the Temporary Files Window
- Click OK to leave the Java Control Panel.

JOE.G · Jan 31, 2012

Thxs for your help with that system, Now I would like to do it to my main computer which runs XP Home SP3. The DDS keeps hanging up, itll get about 3/4 way though and stop. I tried all three links for the down load, The third link I cant do anything with it is all scrambled.

Should I start a new thread?

Ried · Jan 31, 2012

Yes, please start a new thread. It makes it easier for me. :smile:

Download DDS from here

Double click to start the tool, then please do the following:

Click 'Options for dds.txt' to expand the choices.
Check the box next to 'attach.txt'
Uncheck the box next to 'check mbr'
Click Start

Post the logs in a new thread, and reply here with the link to your new thread so I can follow up with you.

Prob with dds.scr and gmer.

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