Thanks for the response, Geekgirl. Didn't have any luck. The printer is an Epson Stylus Photo 890. I've reloaded the driver - no change. I've tried printing to a second printer, Star NX-2420. Problem persists. The problem appears to have something to do with the type of file or something. The problem exists with any cancelled check image I try to print. It doesn't matter which bank account I access. I can bring the image up on the computer screen but it will not print. Will continue to try to locate what is causing my problem. Further suggestions would be appreciated.