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Printing problem

671 Views 2 Replies 2 Participants Last post by  detrmnd2
Hi,
I'm running IE7 on xp. My problem occurs when I go to my bank's page to print out a cancelled check. I can bring the image of the cancelled check up on my screen, but when I go to print it I get an outline of the check with a graphic icon in the upper left corner inside the outline. When I attempt this process on a different computer running the same IE and xp I'm able to print out the cancelled check. Any ideas?
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Thanks for the response, Geekgirl. Didn't have any luck. The printer is an Epson Stylus Photo 890. I've reloaded the driver - no change. I've tried printing to a second printer, Star NX-2420. Problem persists. The problem appears to have something to do with the type of file or something. The problem exists with any cancelled check image I try to print. It doesn't matter which bank account I access. I can bring the image up on the computer screen but it will not print. Will continue to try to locate what is causing my problem. Further suggestions would be appreciated.
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