I just installed a new printer and when i went to print an error message keeps coming up that says winword has created an error in winword.exe and then it closes. any help on how i can fix this so i can use my printer would be appreciated
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Quit all instances of Word.
On the Windows taskbar, click Start, point to Find, and click Files or Folders.
In the Named box, type Normal.dot.
In the Look In box, select your local hard drive
Click Find Now to search for the file.
For each occurrence of Normal.dot that appears in the Find dialog box, right-click the file. Click Rename on the shortcut menu. Give the file a new name, such as OldNormal.dot or Normal-1.dot.
Reboot and try to print from Word.
On the Windows taskbar, click Start, point to Find, and click Files or Folders.
In the Named box, type Normal.dot.
In the Look In box, select your local hard drive
Click Find Now to search for the file.
For each occurrence of Normal.dot that appears in the Find dialog box, right-click the file. Click Rename on the shortcut menu. Give the file a new name, such as OldNormal.dot or Normal-1.dot.
Reboot and try to print from Word.
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