[divad130]

Hi all. We have a HP psc 1315xi that will print color, but not black!!! Very strange. The printer is new and worked with our old Emachines computer and my laptop. We just hooked it up with our new computer. It won't print with my laptop either. I tried reinstalling the software once, and I can't do that anymore since I lost the CD! Color, but no black?!?!?!? HELP PLEASE!!?!?!??!?!?!!?!???!!

 

[Resolution]

Is there a black ink cartridge in the printer, and if so, is it empty or dried up?

 

[divad130]

Ummm...I don't think so. Is there any other possible reason? Thanks.

 

[Resolution]

So you have black ink in the printer?

 

[kodi]

Drivers are located HERE
There are two drivers one with all the HP bloatware or the basic one that works great on my PSC 1315
You should have two cartridges installed and in fact you can have three if you use the photo cartridge as well

 

[whodat]

also check here

 

[divad130]

Thank you very much. I will try both and let you know they it worked.

 

[divad130]

Problem Fixed

Intalling the drivers worked- Thanks a lot!