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There seems to be a hardware problem with my epson stylus photo 820. The red light comes on, so I replaced the ink cartridge and it still comes on. I did the test where you have your turn computer off and you make it so it will print a test page, but it did not print so it is not a software problem?


-thanks for any help
 

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Are you sure you installed the cartridge correctly... if it is saying the ink isn't there and then it won't print that sounds like a good enough indication to atleast give it a second check.

BTW Welcome to TechSupportForums RogerMoore
 
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