Sounds like this printer has had a few pages through it. Rollers on printers will become warped or worn over time. Paper Jams or manually "pulling" the paper from the printer can accelerate this process. You can go to the manufacturer and get a maintenance kit that would probably include the rollers and a fuser. However, I do not know the brand of printer you have so I can't suggest whether this is cost effective to repair the printer, or just go out and buy a new one.
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