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Have a couple Everest III CD/DVD lable printers attached to a XP computer (USB) and when we go to print we're getting the error: "Can not open Printer handle. Access densied" and I've not ran into this before.

Just reimaged this unit and it is up-to-date.

Anyone ran into this or have suggestions on how to address it.

Nothing really found in a google search on it.

Thanks!
 

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Team Manager, Microsoft Support
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Let's start with a very basic by using Microsoft's built in help. Control Panel>In the Search box "Troubleshooting">Hardware and Sound>Use a Printer.
 
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