security software blocking Networking
I've found my problem for sure and now have the same problem at our office and our staff is yelling! Would someone please help me understand these directions from the software company on how to fix the problem. I've asked them to call, but what are the odds of that.
Here are the directions. If someone would be so kind to work with me, I'd sure appreciate it. I'm just not that good at this stuff....
If i unenable the firewall all is ok, so i'm looking to allow the ports or whatever to allow the computers to talk...
At home i have XP on both computers. I don't know if i need to change both computers or just the Host/Main computer
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SystemsSuite 7 -
www.v-com.com
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What are some of the tips to make a Network Connection?
Answer
These tips can help in transferring your data with PC Upgrade Commander over a network. The first section covers the actions for both computers, and then follow the actions for each system, based on the installed OS.
Note: V Communications cannot assist you in the setup or troubleshooting of your network connection.
For all computers (old source or new target)
1) Add all Networking Protocols and clients
Right click on Network Neighborhood and select Properties
Under the Configuration tab, the following components must be installed:
NetBEUI (Windows 95/98 only)
TCP/IP (dynamic IP address for the network card - dialup does not qualify)
Client for Microsoft Networks
File and Printer Sharing for Microsoft Networks (Windows 95/98 only)
If any of these are not there, Select “Add”, then “Protocol”, then “Microsoft”, then the protocol you are missing.
Select the “File and Print Sharing” button and check “I want to be able to give others access to my files”.
If a Netware client appears, save the Netware settings and uninstall the Netware client for now. Currently the Novell Network does allow the computers to logon and communicate via TCP/IP, therefore PC Upgrade Commander cannot see the other computer to run the migration.
2) Disable all firewalls between the two computers.
To disable the integrated firewall in XP, right click My Network Places and select Properties. Right click the Local Area Connection and go to Properties, then Select the Advance tab. Uncheck the Firewall selection if checked (It is defaulted off when XP is first installed).
3) Drives do not need to be shared.
4) Workgroup an domain names
For local hub, switch, or crossover parallel cable connections, make sure that both computers are members of the same workgroup.
For domain connections, make sure that both computers are members of the same domain and exist on the same network segment. You may need to check with your network administrator for the network segment information.
Windows 95/98/Me Specific actions
1) DNS Enabled, but left blank
To check this, right click on Network Neighborhood and select Properties. Under the Configuration tab, click on TC/IP for the network card (not dial-up). Next click on Properties. Click on the DNS tab, and click on DNS Enabled, if not already selected.
If you already have a static IP, leave it as-is, but make sure DNS is blank. If there are already setting in DNS, try it once with the current settings, if the migration doesn't work, write down the settings and then clear them to try it without the prior settings.
Click Cancel to leave DNS enabled. If you click Ok, it will display an error message.
Note that rebooting your system does not change the DNS settings.
2) Microsoft Network Client settings
Under “Logon Validation” uncheck “log on to Windows NT domain". You can either erase it or leave the existing domain name if one is entered.
Under “Network logon options” check “logon and restore network connections”
3) Check the computer name
You’ll need the computer name when running PC Upgrade Commander.
Right click on "My Network Neighborhood/Places" and select Properties. Then click on Identification tab. You will see the “Full Computer Name”. Jot the name down for later reference.
If you don’t like the name, you can change by clicking the Property button and change the name.
Windows NT Specific actions
1) DNS Enabled, but only the host name appears
To check this, right click on Network Neighborhood and select Properties. Under the Configuration tab, click on TC/IP for the network card (not dial-up). Next click on Properties. Click on the DNS tab, and click on DNS Enabled, if not already selected.
If you already have a static IP, leave it as-is, but make sure DNS is blank. If there are already setting in DNS, try it once with the current settings, if the migration doesn't work, write down the settings and then clear them to try it without the prior settings.
2) Check the computer name
You’ll need the computer name when running PC Upgrade Commander.
Right click on "My Network Neighborhood/Places" and select Properties. Then click on Identification tab. You will see the “Full Computer Name”. Jot the name down for later reference.
If you don’t like the name, you can change by clicking the Property button and change the name.
Windows 2000 Specific actions
1) Automatic DNS
To check this, right click on Network Neighborhood and select Properties. Under the Configuration tab, click on TC/IP for the network card (not dial-up). Next click on Properties. Click on the DNS tab, and click on DNS option "obtain automatically".
If you already have a static IP, leave it as-is, but make sure DNS is blank. If there are already setting in DNS, try it once with the current settings, if the migration doesn't work, write down the settings and then clear them to try it without the prior settings.
2) Check the computer name
You’ll need the computer name when running PC Upgrade Commander.
Right click on "My Network Neighborhood/Places" and select Properties. Then click on Identification tab. You will see the “Full Computer Name”. Jot the name down for later reference.
If you don’t like the name, you can change by clicking the Property button and change the name.
Windows XP Specific actions
1) DNS Setting Blank
To check this, right click on Network Neighborhood and select Properties. Under the Configuration tab, click on TC/IP for the network card (not dial-up). Next click on Properties. Click on the DNS tab. If the DNS setting "Use the following DNS server address" is not blank, clear it now.
2) Check Binding Order
Open Network Connections, select Advance menu and then Advance settings.
On the Adapters & Bindings Tab, under "Client for Microsoft Clients" TCP/IP needs to be the first binding. To do this, select the TCP/IP and use the arrow buttons to move it to the top of the list.
3) Check the computer name
You’ll need the computer name when running PC Upgrade Commander.
Right click on "My Computer" and select Properties. Then click on the "Computer Name" tab. You will see the “Full Computer Name”. Jot the name down for later reference.
If you don’t like the name, you can change by clicking the Property button and change the name.
