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Discussion Starter · #1 ·
First off - I'm running XP Pro SP2 with a HP 845c printer.

Some time ago my printer suddenly stopped working. I've tried reinstalling it but I get this message...

Operation could not be completed. The print spooler service is not running.

I've tried reinstalling the printer drivers etc, but the problem is with the print spooler. Having read similar threads, I saw that the first thing to do was to open Services and to try and start the print spooler. This is where other people's problems end, but when I press start, I get this message...

Could not start the Print Spooler service on Local Computer.
Error 3: The system cannot find the path specified.

The microsoft website doesn't seem to mention this message and I've not found it in any other threads, so I've had to start this one. Any help would be appreciated.
 

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Discussion Starter · #3 ·
It doesn't look like that is the problem. spoolsv.exe is not running in task manager and so it looks unlikely to be the virus which is supposed to use loads of cpu.

How do I try to repair the file? shall I copy it from another PC or use my XP disc (if so, how)?
 

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Discussion Starter · #5 ·
As I've had this problem for a while but have only just got around to fixing it, I've since had to turn System Restore off and on to resolve some other virus issues, so I can't use System Restore.

I'm pretty sure the problem started when I installed SP2 a while back.

Also found that I can't get my scanner to work either. Related?
 
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