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Pressing Shut down button, doesn't appear?

2012 Views 1 Reply 2 Participants Last post by  sobeit, 
I
Shut Down Errors, Task Manager Errors, yeah..o.o

Hi I'm new, soo yeah here's my problem:

I log on and everything's fine, but then when I shut down my laptop, I go Start > and Shut down but the shutdown box where you can choose restart, shut down or hibernate doesn't show! so I try Task manager, it doesn't work either. Then I tried ctrl+shift+esc, didn't work. Tried just physically closing laptop and open the thing when it hibernated, I go in and click my user account, BUT its like loading for a few seconds and it stays in the screen frozen! Please help, oh yeah I'm scanning with AVG free and it says I have about 42threats o.o like 90% of them are Hidrag.A and OnlineGames.AQDK or .AQDN and Legendmir.KGY, help I don't even know what these are and I didn't even download them or go on weird websites!

Also, This started 3-4days ago.
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sobeit
since it sounds like you are loaded with nasties, you need to follow this forums 5 step process in getting rid of nasties

http://www.techsupportforum.com/sec...read-before-posting-malware-removal-help.html

Please read and follow the instructions within those steps exactly. Make sure you post the logs asked for in the proper forums (not this one) and please have patience. It may take a couple of days before they can get to you since they are so busy.
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