Hello and Welcome to TSF!
Please subscribe to this thread to get immediate notification of fixes as soon as they are posted.
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Please download these additional files/programs. Do not run them until instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program.
CleanUp.exe - Install.
'UNPLUG'/DISCONNECT YOUR COMPUTER FROM THE INTERNET WHEN YOU HAVE FINISHED DOWNLOADING
This webpage would not be available when you're carrying out the fix. Please save the following instructions in Notepad. I have customed my instructions on the assumption that you are using Notepad. It may lead to some confusion should you choose to do otherwise.
If there's anything that you don't understand, kindly ask your questions before proceeding with the fixes. There should not be any opened browsers when you are carrying out the procedures below.
IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.
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Uninstall the following programs, if present, using Control Panel->Add/Remove Programs:
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CLOSE ALL OTHER PROGRAMS & ALL OPENED WINDOWS
Run a scan with HiJackThis & select/tick the following & click "Fix checked" :
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.gophersearch.com/ >> ignore these if it's your selected homepage
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gophersearch.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.gophersearch.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gophersearch.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gophersearch.com/
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {BB756C63-A6A7-F627-D13D-884DF7A77297} - C:\WINDOWS\System32\epkxdmvq.dll
O2 - BHO: ohb - {F0C08B30-BA30-4FEB-924B-2E250CF0697D} - C:\WINDOWS\System32\siq.dll
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr_.exe
O16 - DPF: WebControlDeploy - https://grouper.com/v1/GrouperSetup.cab
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} - http://install.wildtangent.com/Acti...iveLauncher.cab
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Locate and delete the following folders, if present:
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Launch KillBox.exe & select the following options:
* Click on the dropdown menu next to Full Path of File to Delete field.
* Verify that the filenames you pasted are found there
* Click the RED X button.
* Click Yes at the Delete on Reboot prompt.
* Click Yes at the 'Pending Operations prompt'.
Upon reboot, run Cleanup! using the following configuration:
1. Click Options...
2. Set the slider to Standard CleanUp!
3. Uncheck the following:
5. Press the CleanUp! button to start the program. Reboot/logoff when prompted.
* CleanUp! will not create any backups!!
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Perform an online scan with Internet Explorer at one of the following sites:
Take note the names and locations of any file it detects but fails to clean.
* Turn off the real time scanner of any existing antivirus program while performing the online scan
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Download Trend Micro™ Anti-Spyware (by clicking the "Scan and Clean your PC" button).
In place of the TrendMicro icon will be a text file called "Antispyware.log", please double-click that log and copy the entire contents and paste them here.
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In your next post, please include fresh logs from:
Please subscribe to this thread to get immediate notification of fixes as soon as they are posted.
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Please download these additional files/programs. Do not run them until instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program.
CleanUp.exe - Install.
'UNPLUG'/DISCONNECT YOUR COMPUTER FROM THE INTERNET WHEN YOU HAVE FINISHED DOWNLOADING
This webpage would not be available when you're carrying out the fix. Please save the following instructions in Notepad. I have customed my instructions on the assumption that you are using Notepad. It may lead to some confusion should you choose to do otherwise.
If there's anything that you don't understand, kindly ask your questions before proceeding with the fixes. There should not be any opened browsers when you are carrying out the procedures below.
IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.
= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
Uninstall the following programs, if present, using Control Panel->Add/Remove Programs:
- ViewPoint
WildTangent
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CLOSE ALL OTHER PROGRAMS & ALL OPENED WINDOWS
Run a scan with HiJackThis & select/tick the following & click "Fix checked" :
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.gophersearch.com/ >> ignore these if it's your selected homepage
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gophersearch.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.gophersearch.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gophersearch.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gophersearch.com/
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {BB756C63-A6A7-F627-D13D-884DF7A77297} - C:\WINDOWS\System32\epkxdmvq.dll
O2 - BHO: ohb - {F0C08B30-BA30-4FEB-924B-2E250CF0697D} - C:\WINDOWS\System32\siq.dll
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr_.exe
O16 - DPF: WebControlDeploy - https://grouper.com/v1/GrouperSetup.cab
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} - http://install.wildtangent.com/Acti...iveLauncher.cab
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Locate and delete the following folders, if present:
- C:\Program Files\Viewpoint\
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Launch KillBox.exe & select the following options:
- delete on Reboot
- end Explorer shell while killing file
- unregister dlll before deleting * if it's not grayed out
- C:\WINDOWS\System32\epkxdmvq.dll
C:\WINDOWS\System32\siq.dll
* Click on the dropdown menu next to Full Path of File to Delete field.
* Verify that the filenames you pasted are found there
* Click the RED X button.
* Click Yes at the Delete on Reboot prompt.
* Click Yes at the 'Pending Operations prompt'.
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Upon reboot, run Cleanup! using the following configuration:
1. Click Options...
2. Set the slider to Standard CleanUp!
3. Uncheck the following:
- Delete Newsgroup cache
[*]Delete Newsgroup Subscriptions
[*]Scan local drives for temporary files
5. Press the CleanUp! button to start the program. Reboot/logoff when prompted.
* CleanUp! will not create any backups!!
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Perform an online scan with Internet Explorer at one of the following sites:
Take note the names and locations of any file it detects but fails to clean.
* Turn off the real time scanner of any existing antivirus program while performing the online scan
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Download Trend Micro™ Anti-Spyware (by clicking the "Scan and Clean your PC" button).
- Double-click the tmas-web-scan.exe icon
- It will say "Loading TrendMicro definitions".
- Click "Start Scan"
- Make sure all items found have a check next to them, then click "Clean Threats Now".
- Click Exit.
In place of the TrendMicro icon will be a text file called "Antispyware.log", please double-click that log and copy the entire contents and paste them here.
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In your next post, please include fresh logs from:
- HiJackThis
[*] Online scan
[*] Antispyware.log
