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Pop ups? CITYGR~1.EXE???

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Discussion Starter · #1 ·
Hey, having a few problems with pop-ups nothing major but it is annoying! I know nothing about computers but i think its something to do with a file called CITYGR~1.EXE. I've tried deleting it but it always appears back. When I shut down my computer i always get a message reading Application CITYGR~1.EXE failed to initialise as windows is shutting down.
I know i'm supposed to be specific but i'm a complete spamhead!:4-dontkno
I've followed the 5 steps before posting (I think) and heres my HJT LOG,
Any help would be greatly appreciated!!

Logfile of HijackThis v1.99.1
Scan saved at 11:00:05, on 08/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
c:\progra~1\intern~1\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.live.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/...b/*http://uk.docs.yahoo.com/info/bt_side.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www1.euro.dell.com/content/default.aspx?c=uk&l=en&s=gen
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://www-cache.wanadoo.co.uk:8080;ftp=http://www-cache.wanadoo.co.uk:8080
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKLM\..\Run: [MSKDetectorExe] "C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" /uninstall
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Else regs bird balm] "C:\Documents and Settings\All Users\Application Data\Trustflapelseregs\City grim.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [DVDBASE] C:\DOCUME~1\ALLANP~1\APPLIC~1\REFLOC~1\IdolAtom.exe
O4 - HKCU\..\RunOnce: [Launcher] C:\Program Files\Wanadoo_UK\Setup\Check.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Absolute Poker - {13C1DBF6-7535-495c-91F6-8C13714ED485} - C:\Documents and Settings\All Users\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra 'Tools' menuitem: Absolute Poker - {13C1DBF6-7535-495c-91F6-8C13714ED485} - C:\Documents and Settings\All Users\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra button: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Program Files\Titan Poker\casino.exe
O9 - Extra 'Tools' menuitem: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Program Files\Titan Poker\casino.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\BPGame.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Poker.com - {6FDD5236-C9F0-49ef-935D-385F5E21991A} - C:\Program Files\Poker.com\Poker.exe (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {0A742471-6B4B-4419-A0B2-68E4A9FF5ACD} (BTLocalAPI.BTlocal) - file://C:\ActivLite4CD_2003\btlocal3.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1166270386812
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://gamingclub.microgaming.com/gamingclub/FlashAX.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SysEnforce - Unknown owner - C:\PROGRA~1\TRISNA~1\SSI\SYSENF~1.EXE (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
 
F

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2,335 Posts
#2 ·
Hello Spalmhead, and welcome to TSF


Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools,
then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.


Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding.
Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this
webpage would not be available when you're carrying out the fix.


IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.

----------------------------------------

The fixes we will use are specific to your problems and should only be used for this issue on this machine.

Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.

The process is not instant. Please continue to review my answers until I tell you your machine is clear.
Absence of symptoms does not mean that everything is clear. So lets do this to the end!

Please make every effort to reply to my posts in a timely manner. Malware breeds malware and the longer an infection remains on a system, the more
likely additional infections will result.

----------------------------------------

The CITYGR~1.EXE (City gram.exe) file is a LOP infection which can cause pop-ups and affect you internet connection. We will deal
with that first and then see if anything else is hiding on your system.


----------------------------------------

DOWNLOADS


NO LOP


Please Download NoLop to your desktop from one of the links below...
Link 1
Link 2
Link 3

  • First close any other programs you have running as this will require a reboot
  • Double click NoLop.exe to run it

  • Now click the button labelled "Search and Destroy"
    <<your computer will now be scanned for infected files>>
  • When scanning is finished you will be prompted to reboot only if infected, Click OK
  • Now click the "REBOOT" Button.
  • A Message should popup from NoLop. If not, double click the program again and it will finish


If you receive an error, "mscomctl.ocx or one of ts dependencies are not correctly registered," please download
mscomctl.ocx to your
system32 folder then rerun the program.

NEXT

Download fl.zip

Extract the contents to a new folder on your Desktop.
Within the folder, locate & double-click fl.bat.
It should produce a report at c:\findlop.txt. Post the contents of the report in your next reply

----------------------------------------

FOLLOW-UP

Please return and post these items:

c:\NoLop.log
c:\findlop.txt
A new HJT log run in Normal Mode

Please note: In order to properly see what is on your system, all HJT logs must be run in the normal mode

Please let me know how your system is behaving.
 
S

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18 Posts
Discussion Starter · #3 · (Edited)
Logs.

Hey thanks a lot for your help, much appreciated, heres the logs as requested,

NoLop! Log by Skate_Punk_21

Fix running from: C:\Downloads
[08/01/2007]
[16:39:31]

---Infection Files Found/Removed---
C:\WINDOWS\tasks\B0CB601D93F114E9.job

Beginning Removal...
Rebooting...
Removing Lop's Leftover Files/Folders...
Editing Registry...
**Fix Complete!**

---Listing AppData sub directories---

C:\Documents and Settings\All Users\Application Data\Adobe
C:\Documents and Settings\All Users\Application Data\Aol -- EMPTY Directory
C:\Documents and Settings\All Users\Application Data\Apple Computer
C:\Documents and Settings\All Users\Application Data\Google
C:\Documents and Settings\All Users\Application Data\Google Updater
C:\Documents and Settings\All Users\Application Data\Gtek
C:\Documents and Settings\All Users\Application Data\Installshield
C:\Documents and Settings\All Users\Application Data\Mcafee
C:\Documents and Settings\All Users\Application Data\Mcafee.com
C:\Documents and Settings\All Users\Application Data\Mcafee.com Personal Firewall
C:\Documents and Settings\All Users\Application Data\Microsoft
C:\Documents and Settings\All Users\Application Data\Quicktime
C:\Documents and Settings\All Users\Application Data\Sbsi
C:\Documents and Settings\All Users\Application Data\Sonic
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
C:\Documents and Settings\All Users\Application Data\Supportsoft
C:\Documents and Settings\All Users\Application Data\Symantec
C:\Documents and Settings\All Users\Application Data\Temp -- EMPTY Directory
C:\Documents and Settings\All Users\Application Data\Trustflapelseregs
C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage
C:\Documents and Settings\All Users\Application Data\Windows Live Toolbar
C:\Documents and Settings\All Users\Application Data\Yahoo!
C:\Documents and Settings\Allan Palmer\Application Data\Adobe
C:\Documents and Settings\Allan Palmer\Application Data\Adobeum -- EMPTY Directory
C:\Documents and Settings\Allan Palmer\Application Data\Aol -- EMPTY Directory
C:\Documents and Settings\Allan Palmer\Application Data\Apple Computer
C:\Documents and Settings\Allan Palmer\Application Data\Arlojaz2
C:\Documents and Settings\Allan Palmer\Application Data\Arlojazz1
C:\Documents and Settings\Allan Palmer\Application Data\Bitroll
C:\Documents and Settings\Allan Palmer\Application Data\Bittorrent
C:\Documents and Settings\Allan Palmer\Application Data\Corel
C:\Documents and Settings\Allan Palmer\Application Data\Corel Photo Album
C:\Documents and Settings\Allan Palmer\Application Data\F-secure
C:\Documents and Settings\Allan Palmer\Application Data\Google
C:\Documents and Settings\Allan Palmer\Application Data\Gtek
C:\Documents and Settings\Allan Palmer\Application Data\Help
C:\Documents and Settings\Allan Palmer\Application Data\Hewlett-packard
C:\Documents and Settings\Allan Palmer\Application Data\Identities
C:\Documents and Settings\Allan Palmer\Application Data\Ispnews
C:\Documents and Settings\Allan Palmer\Application Data\Lavasoft
C:\Documents and Settings\Allan Palmer\Application Data\Leadertech
C:\Documents and Settings\Allan Palmer\Application Data\Macromedia
C:\Documents and Settings\Allan Palmer\Application Data\Mcafee.com Personal Firewall
C:\Documents and Settings\Allan Palmer\Application Data\Microgaming
C:\Documents and Settings\Allan Palmer\Application Data\Microsoft
C:\Documents and Settings\Allan Palmer\Application Data\Microsoft Web Folders -- EMPTY Directory
C:\Documents and Settings\Allan Palmer\Application Data\Motive
C:\Documents and Settings\Allan Palmer\Application Data\Mozilla
C:\Documents and Settings\Allan Palmer\Application Data\Pc Registry Cleaner
C:\Documents and Settings\Allan Palmer\Application Data\Pc Tools
C:\Documents and Settings\Allan Palmer\Application Data\Real
C:\Documents and Settings\Allan Palmer\Application Data\Ref Locks Four
C:\Documents and Settings\Allan Palmer\Application Data\Softland
C:\Documents and Settings\Allan Palmer\Application Data\Sun
C:\Documents and Settings\Allan Palmer\Application Data\Symantec
C:\Documents and Settings\Allan Palmer\Application Data\Template
C:\Documents and Settings\Allan Palmer\Application Data\Yahoo!
C:\Documents and Settings\Allan Palmer\Application Data\You've Got Pictures Screensaver
C:\Documents and Settings\Allan Palmer\Application Data\_jokerman
C:\Documents and Settings\Default User\Application Data\Aol -- EMPTY Directory
C:\Documents and Settings\Default User\Application Data\Corel
C:\Documents and Settings\Default User\Application Data\Gtek
C:\Documents and Settings\Default User\Application Data\Identities
C:\Documents and Settings\Default User\Application Data\Microsoft
C:\Documents and Settings\Default User\Application Data\Sun
C:\Documents and Settings\Default User\Application Data\You've Got Pictures Screensaver
C:\Documents and Settings\Kate Palmer\Application Data\Adobe
C:\Documents and Settings\Kate Palmer\Application Data\Adobeum -- EMPTY Directory
C:\Documents and Settings\Kate Palmer\Application Data\Aol -- EMPTY Directory
C:\Documents and Settings\Kate Palmer\Application Data\Apple Computer
C:\Documents and Settings\Kate Palmer\Application Data\Corel
C:\Documents and Settings\Kate Palmer\Application Data\Corel Photo Album
C:\Documents and Settings\Kate Palmer\Application Data\Google -- EMPTY Directory
C:\Documents and Settings\Kate Palmer\Application Data\Gtek
C:\Documents and Settings\Kate Palmer\Application Data\Help -- EMPTY Directory
C:\Documents and Settings\Kate Palmer\Application Data\Identities
C:\Documents and Settings\Kate Palmer\Application Data\Leadertech
C:\Documents and Settings\Kate Palmer\Application Data\Macromedia
C:\Documents and Settings\Kate Palmer\Application Data\Mcafee.com Personal Firewall
C:\Documents and Settings\Kate Palmer\Application Data\Microsoft
C:\Documents and Settings\Kate Palmer\Application Data\Real
C:\Documents and Settings\Kate Palmer\Application Data\Sun
C:\Documents and Settings\Kate Palmer\Application Data\Yahoo!
C:\Documents and Settings\Kate Palmer\Application Data\You've Got Pictures Screensaver
C:\Documents and Settings\Katrina Palmer\Application Data\Adobe
C:\Documents and Settings\Katrina Palmer\Application Data\Adobeum -- EMPTY Directory
C:\Documents and Settings\Katrina Palmer\Application Data\Aol -- EMPTY Directory
C:\Documents and Settings\Katrina Palmer\Application Data\Apple Computer
C:\Documents and Settings\Katrina Palmer\Application Data\Corel
C:\Documents and Settings\Katrina Palmer\Application Data\Corel Photo Album
C:\Documents and Settings\Katrina Palmer\Application Data\F-secure
C:\Documents and Settings\Katrina Palmer\Application Data\Google
C:\Documents and Settings\Katrina Palmer\Application Data\Gtek
C:\Documents and Settings\Katrina Palmer\Application Data\Identities
C:\Documents and Settings\Katrina Palmer\Application Data\Ispnews
C:\Documents and Settings\Katrina Palmer\Application Data\Macromedia
C:\Documents and Settings\Katrina Palmer\Application Data\Mcafee.com Personal Firewall -- EMPTY Directory
C:\Documents and Settings\Katrina Palmer\Application Data\Microsoft
C:\Documents and Settings\Katrina Palmer\Application Data\Real
C:\Documents and Settings\Katrina Palmer\Application Data\Sun
C:\Documents and Settings\Katrina Palmer\Application Data\You've Got Pictures Screensaver
C:\Documents and Settings\Localservice\Application Data\Macromedia
C:\Documents and Settings\Localservice\Application Data\Mcafee.com Personal Firewall
C:\Documents and Settings\Localservice\Application Data\Microsoft
C:\Documents and Settings\Networkservice\Application Data\Microsoft
C:\Documents and Settings\Networkservice\Application Data\Symantec
C:\Documents and Settings\Owner\Application Data\You've Got Pictures Screensaver



Findlop Log,


Volume in drive C has no label.
Volume Serial Number is 4476-1499

Directory of C:\Documents and Settings\All Users\Application Data

07/01/2007 02:25 <DIR> Adobe
03/05/2006 20:01 <DIR> AOL
06/04/2006 17:39 <DIR> Apple Computer
07/01/2007 02:28 <DIR> Google
07/01/2007 02:16 <DIR> Google Updater
05/04/2006 08:28 203 hpzinstall.log
30/03/2006 10:51 <DIR> InstallShield
30/03/2006 10:55 <DIR> McAfee
10/12/2006 19:56 <DIR> McAfee.com
02/09/2006 10:23 <DIR> McAfee.com Personal Firewall
20/11/2006 00:54 1,763 QTSBandwidthCache
30/03/2006 10:53 <DIR> QuickTime
10/08/2004 12:13 <DIR> SBSI
30/03/2006 10:45 <DIR> Sonic
08/01/2007 10:20 <DIR> Spybot - Search & Destroy
07/12/2006 19:37 <DIR> SupportSoft
07/01/2007 02:45 <DIR> Symantec
06/01/2007 05:14 <DIR> TEMP
04/01/2007 19:19 <DIR> Trustflapelseregs
10/05/2006 19:54 <DIR> Windows Genuine Advantage
16/12/2006 12:57 <DIR> Windows Live Toolbar
03/05/2006 19:43 <DIR> yahoo!
2 File(s) 1,966 bytes
20 Dir(s) 24,866,394,112 bytes free
Volume in drive C has no label.
Volume Serial Number is 4476-1499

Directory of C:\Documents and Settings\ALLAN PALMER\Application Data

31/03/2006 16:58 <DIR> Adobe
12/12/2006 22:43 <DIR> AdobeUM
03/05/2006 19:18 <DIR> AOL
20/11/2006 00:56 <DIR> Apple Computer
13/11/2006 02:19 <DIR> arlojaz2
28/10/2006 21:24 <DIR> arlojazz1
26/12/2006 10:17 <DIR> BitRoll
07/01/2007 01:37 <DIR> BitTorrent
30/03/2006 10:51 <DIR> Corel
04/04/2006 18:44 <DIR> Corel Photo Album
20/12/2006 16:34 3,072 dvd.bmk
07/12/2006 17:06 <DIR> F-Secure
17/12/2006 23:49 <DIR> Google
08/10/2006 09:10 <DIR> Help
05/04/2006 08:31 <DIR> Hewlett-Packard
10/08/2004 12:08 <DIR> Identities
07/12/2006 16:51 <DIR> ispnews
06/01/2007 05:42 <DIR> Lavasoft
31/03/2006 17:01 <DIR> Leadertech
04/04/2006 16:48 <DIR> Macromedia
25/04/2006 18:44 <DIR> McAfee.com Personal Firewall
16/12/2006 08:09 <DIR> Microgaming
20/04/2006 12:50 <DIR> Microsoft Web Folders
07/12/2006 21:15 <DIR> Motive
06/01/2007 04:08 <DIR> Mozilla
26/12/2006 16:22 <DIR> PC Registry Cleaner
06/01/2007 05:14 <DIR> PC Tools
29/12/2006 02:06 <DIR> Real
02/01/2007 01:06 <DIR> ref locks four
07/01/2007 00:28 <DIR> Softland
30/03/2006 10:40 <DIR> Sun
30/12/2006 00:21 <DIR> Symantec
09/04/2006 11:13 <DIR> Template
03/05/2006 19:49 <DIR> Yahoo!
30/03/2006 10:53 <DIR> You've Got Pictures Screensaver
13/12/2006 20:36 <DIR> _Jokerman
1 File(s) 3,072 bytes
35 Dir(s) 24,866,377,728 bytes free
Volume in drive C has no label.
Volume Serial Number is 4476-1499

Directory of C:\Documents and Settings\KATE PALMER\Application Data

03/04/2006 18:32 <DIR> Adobe
03/04/2006 18:32 <DIR> AdobeUM
03/05/2006 19:18 <DIR> AOL
05/08/2006 18:40 <DIR> Apple Computer
30/03/2006 10:51 <DIR> Corel
03/04/2006 17:40 <DIR> Corel Photo Album
18/12/2006 12:18 <DIR> Google
27/09/2006 18:50 <DIR> Help
10/08/2004 12:08 <DIR> Identities
20/06/2006 20:56 <DIR> Leadertech
03/05/2006 20:30 <DIR> Macromedia
13/07/2006 16:56 <DIR> McAfee.com Personal Firewall
18/12/2006 12:17 <DIR> Real
30/03/2006 10:40 <DIR> Sun
05/05/2006 18:34 <DIR> Yahoo!
30/03/2006 10:53 <DIR> You've Got Pictures Screensaver
0 File(s) 0 bytes
16 Dir(s) 24,866,373,632 bytes free
Volume in drive C has no label.
Volume Serial Number is 4476-1499

Directory of C:\Documents and Settings\KATRINA PALMER\Application Data

31/03/2006 20:26 <DIR> Adobe
31/03/2006 20:26 <DIR> AdobeUM
03/05/2006 19:18 <DIR> AOL
06/04/2006 17:45 <DIR> Apple Computer
30/03/2006 10:51 <DIR> Corel
25/04/2006 18:06 <DIR> Corel Photo Album
10/12/2006 19:33 <DIR> F-Secure
21/12/2006 19:19 <DIR> Google
10/08/2004 12:08 <DIR> Identities
09/12/2006 23:44 <DIR> ispnews
19/04/2006 19:41 <DIR> Macromedia
31/03/2006 20:19 <DIR> McAfee.com Personal Firewall
23/12/2006 17:42 <DIR> Real
30/03/2006 10:40 <DIR> Sun
30/03/2006 10:53 <DIR> You've Got Pictures Screensaver
0 File(s) 0 bytes
15 Dir(s) 24,866,373,632 bytes free
Volume in drive C has no label.
Volume Serial Number is 4476-1499

Directory of C:\Documents and Settings\Owner\Application Data

28/04/2006 18:33 <DIR> .
28/04/2006 18:33 <DIR> ..
28/04/2006 18:33 <DIR> You've Got Pictures Screensaver
0 File(s) 0 bytes
3 Dir(s) 24,866,373,632 bytes free
Volume in drive C has no label.
Volume Serial Number is 4476-1499

Directory of C:\Documents and Settings\Default User\Application Data

30/03/2006 10:51 <DIR> .
30/03/2006 10:51 <DIR> ..
10/08/2004 11:57 62 desktop.ini
30/03/2006 10:49 <DIR> Gtek
1 File(s) 62 bytes
3 Dir(s) 24,866,373,632 bytes free
Volume in drive C has no label.
Volume Serial Number is 4476-1499

Directory of C:\Documents and Settings\LocalService\Application Data

Volume in drive C has no label.
Volume Serial Number is 4476-1499

Directory of C:\Documents and Settings\NetworkService\Application Data

[TRACE] Enumerating jobs and queues
[TRACE] Activating job 'Check Updates for Windows Live Toolbar.job'
[TRACE] Printing all job properties

ApplicationName: 'C:\Program Files\Windows Live Toolbar\MSNTBUP.EXE'
Parameters: ''
WorkingDirectory: ''
Comment: ''
Creator: 'ALLAN PALMER'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 10
IdleDeadline: 60
MostRecentRun: 01/08/2007 16:28:00
NextRun: 01/08/2007 17:28:00
StartError: S_OK
ExitCode: 0
Status: SCHED_S_TASK_READY
ScheduledWorkItem Flags:
DeleteWhenDone = 0
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 0
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 0
SystemRequired = 0
Hidden = 0
TaskFlags: 0

1 Trigger

Trigger 0:
Type: Daily
DaysInterval: 1
StartDate: 12/16/2006
EndDate: 00/00/0000
StartTime: 09:28
MinutesDuration: 1440
MinutesInterval: 60
Flags:
HasEndDate = 0
KillAtDuration = 0
Disabled = 0


[TRACE] Activating job 'FRU Task #Hewlett-Packard#hp psc 1200 series#1144225799
.job'
[TRACE] Printing all job properties

ApplicationName: 'C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpqfrucl.exe'
Parameters: '-I "#Hewlett-Packard#hp psc 1200 series#1144225799"'
WorkingDirectory: ''
Comment: ''
Creator: 'ALLAN PALMER'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 10
IdleDeadline: 60
MostRecentRun: 00/00/0000 0:00:00
NextRun: 00/00/0000 0:00:00
StartError: SCHED_S_TASK_HAS_NOT_RUN
ExitCode: 0
Status: SCHED_S_TASK_READY
ScheduledWorkItem Flags:
DeleteWhenDone = 1
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 0
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 1
SystemRequired = 0
Hidden = 0
TaskFlags: 0

No triggers


[TRACE] Activating job 'Norton AntiVirus - Scan my computer - ALLAN PALMER.job'
[TRACE] Printing all job properties

ApplicationName: 'C:\PROGRA~1\NORTON~1\Navw32.exe'
Parameters: '/task:"C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca"'
WorkingDirectory: ''
Comment: 'This is a schedule scan task from Norton AntiVirus.'
Creator: 'ALLAN PALMER'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 10
IdleDeadline: 60
MostRecentRun: 00/00/0000 0:00:00
NextRun: 01/12/2007 20:00:00
StartError: SCHED_S_TASK_HAS_NOT_RUN
ExitCode: 0
Status: SCHED_S_TASK_HAS_NOT_RUN
ScheduledWorkItem Flags:
DeleteWhenDone = 0
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 0
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 1
SystemRequired = 0
Hidden = 0
TaskFlags: 0

1 Trigger

Trigger 0:
Type: Weekly
WeeksInterval: 1
DaysOfTheWeek: .....F.
StartDate: 01/07/2007
EndDate: 00/00/0000
StartTime: 20:00
MinutesDuration: 0
MinutesInterval: 0
Flags:
HasEndDate = 0
KillAtDuration = 0
Disabled = 0


Logfile of HijackThis v1.99.1
Scan saved at 16:57:38, on 08/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\vssvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\msagent\AgentSvr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/...b/*http://uk.docs.yahoo.com/info/bt_side.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www1.euro.dell.com/content/default.aspx?c=uk&l=en&s=gen
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://www-cache.wanadoo.co.uk:8080;ftp=http://www-cache.wanadoo.co.uk:8080
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKLM\..\Run: [MSKDetectorExe] "C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" /uninstall
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Else regs bird balm] "C:\Documents and Settings\All Users\Application Data\Trustflapelseregs\City grim.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DVDBASE] C:\DOCUME~1\ALLANP~1\APPLIC~1\REFLOC~1\IdolAtom.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\RunOnce: [Launcher] C:\Program Files\Wanadoo_UK\Setup\Check.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Absolute Poker - {13C1DBF6-7535-495c-91F6-8C13714ED485} - C:\Documents and Settings\All Users\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra 'Tools' menuitem: Absolute Poker - {13C1DBF6-7535-495c-91F6-8C13714ED485} - C:\Documents and Settings\All Users\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra button: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Program Files\Titan Poker\casino.exe
O9 - Extra 'Tools' menuitem: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Program Files\Titan Poker\casino.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\BPGame.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Poker.com - {6FDD5236-C9F0-49ef-935D-385F5E21991A} - C:\Program Files\Poker.com\Poker.exe (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {0A742471-6B4B-4419-A0B2-68E4A9FF5ACD} (BTLocalAPI.BTlocal) - file://C:\ActivLite4CD_2003\btlocal3.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1166270386812
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://gamingclub.microgaming.com/gamingclub/FlashAX.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SysEnforce - Unknown owner - C:\PROGRA~1\TRISNA~1\SSI\SYSENF~1.EXE (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

Once again thanks very much!

Hey, i'm afraid that i've still got the pop ups and the CITYGR~.1EXE file is still there. Have i made a mistake? I think i followed the procedure correctly tho.
 
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2,335 Posts
#4 ·
Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding.
Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this
webpage would not be available when you're carrying out the fix.


IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.

----------------------------------------

The fixes we will use are specific to your problems and should only be used for this issue on this machine.

Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.

The process is not instant. Please continue to review my answers until I tell you your machine is clear.
Absence of symptoms does not mean that everything is clear. So lets do this to the end!

Please make every effort to reply to my posts in a timely manner. Malware breeds malware and the longer an infection remains on a system, the more
likely additional infections will result.

----------------------------------------

That was only Round #1. We still have some work to do.


----------------------------------------

DOWNLOADS


CLEANUP! version 4.52 – TEMP FILE CLEANING


Please download Cleanup! and install it. You will use this later.

Alternative link Cleanup Alt


*NOTE* Cleanup deletes EVERYTHING out of temporary folders and does not make backups.



AVG Anti-Spyware 7.5



Please download AVG Anti Spyware

Use the link at the bottom of the page under "AVG Anti-Spyware Free for Windows"





  1. Install AVG Anti-Spyware 7.5.
  2. Double-click the icon on Desktop to launch AVG A-S 7.5
  3. On the top of the main screen click Shield
  4. Click the word active to change it to inactive
  5. On the top of the main screen click Update.
  6. Then click on Start Update. The update will start and a progress bar will show the updates being installed.
  7. I also recommend changing the "Update interval" to something more reasonable like 12 hours.

----------------------------------------

SAFE MODE RE-BOOT

Please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.
5) Login with your usual account. Make sure to close any open browsers.

----------------------------------------

FIXES AND DELETIONS


Open HijackThis and click on 'Do a System Scan Only'. Check the following entries (If they still exist, make sure you do not miss any)

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/c...o/bt_side.html
O4 - HKLM\..\Run: [Else regs bird balm] "C:\Documents and Settings\All Users\Application Data\Trustflapelseregs\City grim.exe"


Please remember to close all other windows, including browsers then click Fix checked.

----------------------------------------

UNHIDE HIDDEN FILES

Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Also make sure there is no checkmark beside Hide file extensions for known file types
* Click Yes to confirm and then click OK.

----------------------------------------
Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

C:\Documents and Settings\All Users\Application Data\Trustflapelseregs

----------------------------------------

RUNNING SCANNERS


Cleanup

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:

Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files (if present)
  • Cleanup! All Users
  • Click on the Temporary Files tab and uncheck the box for Scan drives for files matching if it’s checked.
Click OK
Press the CleanUp! button to start the program and DO NOT reboot when prompted.


AVG Anti-Spyware 7.5

  • Run AVG A-s with it's updated definitions: (...it's important that all windows must be closed)
    This scan can take quite a while to run, so be prepared.
  • Click Scanner
  • Click on the Scan tab
  • Click Complete System Scan to begin scanning.



  • When the scan is complete click Recommended Action and change it to Quarantine (1),
  • If not click Recommended Action and choose Quarantine from the popup menu. (2)
  • At the bottom of the window click on the Apply all Actions button. (3)

When done, click the Save Scan Report button. (4) then click Save Report As and save it to your desktop.

IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.



Note: DO NOT USE the computer while AVG A/S is scanning. If Explorer or the Control Panel are opened some malware types will
reinfect your system or will not be cleaned properly.

----------------------------------------

SYSTEM RE-BOOT

Reboot into Normal Mode.

----------------------------------------


ON-LINE SCANS

Perform an online scan with Internet Explorer with Panda ActiveScan

  1. Click on
    located at the bottom of the page.
  2. A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
  3. Enter your e-mail address, country, and state & click "Free Online Scan" * The download of the 8 MB Panda's ActiveX control will take place *

Begin the scan by selecting

  • If it finds any malware, it will offer you a report.
  • Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
  • Click on
    then click

* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan

----------------------------------------

FOLLOW-UP

Please return and post these items in the order listed:


AVG A/S
Panda scan
A new HJT log run in Normal Mode

Please note: In order to properly see what is on your system, all HJT logs must be run in the normal mode

Please let me know how your system is behaving.
 
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18 Posts
Discussion Starter · #5 ·
logs

Ok Completed those steps and heres the logs,

AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 11:02:27 09/01/2007

+ Scan result:



C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP103\A0018849.exe -> Adware.Gator : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP123\A0026917.exe -> Trojan.Obfuscated.bi : Cleaned with backup (quarantined).


::Report end

Activescan(Panda)
Incident Status Location

Adware:Adware/Lop Not disinfected c:\docume~1\allanp~1\applic~1\refloc~1\idolatom.exe
Adware:Adware/Lop Not disinfected C:\Documents and Settings\ALLAN PALMER\Application Data\ref locks four\IdolAtom.exe
Logfile of HijackThis v1.99.1
Scan saved at 12:02:41, on 09/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Digital Line Detect\DLG.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\System32\vssvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\msagent\AgentSvr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Live Toolbar\msn_sl.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.live.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/...b/*http://uk.docs.yahoo.com/info/bt_side.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www1.euro.dell.com/content/default.aspx?c=uk&l=en&s=gen
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://www-cache.wanadoo.co.uk:8080;ftp=http://www-cache.wanadoo.co.uk:8080
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKLM\..\Run: [MSKDetectorExe] "C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" /uninstall
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Else regs bird balm] "C:\Documents and Settings\All Users\Application Data\Trustflapelseregs\City grim.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DVDBASE] C:\DOCUME~1\ALLANP~1\APPLIC~1\REFLOC~1\IdolAtom.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\RunOnce: [Launcher] C:\Program Files\Wanadoo_UK\Setup\Check.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Absolute Poker - {13C1DBF6-7535-495c-91F6-8C13714ED485} - C:\Documents and Settings\All Users\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra 'Tools' menuitem: Absolute Poker - {13C1DBF6-7535-495c-91F6-8C13714ED485} - C:\Documents and Settings\All Users\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra button: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Program Files\Titan Poker\casino.exe
O9 - Extra 'Tools' menuitem: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Program Files\Titan Poker\casino.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\BPGame.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Poker.com - {6FDD5236-C9F0-49ef-935D-385F5E21991A} - C:\Program Files\Poker.com\Poker.exe (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {0A742471-6B4B-4419-A0B2-68E4A9FF5ACD} (BTLocalAPI.BTlocal) - file://C:\ActivLite4CD_2003\btlocal3.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1166270386812
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://gamingclub.microgaming.com/gamingclub/FlashAX.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SysEnforce - Unknown owner - C:\PROGRA~1\TRISNA~1\SSI\SYSENF~1.EXE (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

Once again many thanks for the assistance!!!!
 
F

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Registered
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2,335 Posts
#6 ·
It looks like LOP snuck back in on us. Please run fl.zip again and post the log.


----------------------------------------



If you still have the program, please run it, otherwise download and run:

Download fl.zip

Extract the contents to a new folder on your Desktop.
Within the folder, locate & double-click fl.bat.
It should produce a report at c:\findlop.txt. Post the contents of the report in your next reply

----------------------------------------


Open HijackThis and click on 'Do a System Scan Only'. Check the following entries (If they still exist, make sure you do not miss any)

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/c...o/bt_side.html


Please remember to close all other windows, including browsers then click Fix checked.

----------------------------------------
 
S

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18 Posts
Discussion Starter · #7 ·
Sorry its took a couple of days to post i've been away for a couple of days, heres the fl log,

Volume in drive C has no label.
Volume Serial Number is 4476-1499

Directory of C:\Documents and Settings\Administrator\Application Data

03/05/2006 19:18 <DIR> AOL
30/03/2006 10:51 <DIR> Corel
10/08/2004 12:08 <DIR> Identities
30/03/2006 10:40 <DIR> Sun
30/03/2006 10:53 <DIR> You've Got Pictures Screensaver
0 File(s) 0 bytes
5 Dir(s) 24,119,963,648 bytes free
Volume in drive C has no label.
Volume Serial Number is 4476-1499

Directory of C:\Documents and Settings\All Users\Application Data

07/01/2007 02:25 <DIR> Adobe
03/05/2006 20:01 <DIR> AOL
09/01/2007 13:13 <DIR> Apple Computer
07/01/2007 02:28 <DIR> Google
07/01/2007 02:16 <DIR> Google Updater
05/04/2006 08:28 203 hpzinstall.log
30/03/2006 10:51 <DIR> InstallShield
30/03/2006 10:55 <DIR> McAfee
10/12/2006 19:56 <DIR> McAfee.com
02/09/2006 10:23 <DIR> McAfee.com Personal Firewall
20/11/2006 00:54 1,763 QTSBandwidthCache
30/03/2006 10:53 <DIR> QuickTime
10/08/2004 12:13 <DIR> SBSI
30/03/2006 10:45 <DIR> Sonic
08/01/2007 10:20 <DIR> Spybot - Search & Destroy
07/12/2006 19:37 <DIR> SupportSoft
07/01/2007 02:45 <DIR> Symantec
06/01/2007 05:14 <DIR> TEMP
10/05/2006 19:54 <DIR> Windows Genuine Advantage
16/12/2006 12:57 <DIR> Windows Live Toolbar
03/05/2006 19:43 <DIR> yahoo!
2 File(s) 1,966 bytes
19 Dir(s) 24,119,959,552 bytes free
Volume in drive C has no label.
Volume Serial Number is 4476-1499

Directory of C:\Documents and Settings\ALLAN PALMER\Application Data

31/03/2006 16:58 <DIR> Adobe
12/12/2006 22:43 <DIR> AdobeUM
03/05/2006 19:18 <DIR> AOL
20/11/2006 00:56 <DIR> Apple Computer
13/11/2006 02:19 <DIR> arlojaz2
28/10/2006 21:24 <DIR> arlojazz1
26/12/2006 10:17 <DIR> BitRoll
07/01/2007 01:37 <DIR> BitTorrent
30/03/2006 10:51 <DIR> Corel
04/04/2006 18:44 <DIR> Corel Photo Album
20/12/2006 16:34 3,072 dvd.bmk
07/12/2006 17:06 <DIR> F-Secure
17/12/2006 23:49 <DIR> Google
08/10/2006 09:10 <DIR> Help
05/04/2006 08:31 <DIR> Hewlett-Packard
10/08/2004 12:08 <DIR> Identities
07/12/2006 16:51 <DIR> ispnews
06/01/2007 05:42 <DIR> Lavasoft
31/03/2006 17:01 <DIR> Leadertech
04/04/2006 16:48 <DIR> Macromedia
25/04/2006 18:44 <DIR> McAfee.com Personal Firewall
16/12/2006 08:09 <DIR> Microgaming
20/04/2006 12:50 <DIR> Microsoft Web Folders
07/12/2006 21:15 <DIR> Motive
06/01/2007 04:08 <DIR> Mozilla
26/12/2006 16:22 <DIR> PC Registry Cleaner
06/01/2007 05:14 <DIR> PC Tools
29/12/2006 02:06 <DIR> Real
02/01/2007 01:06 <DIR> ref locks four
07/01/2007 00:28 <DIR> Softland
30/03/2006 10:40 <DIR> Sun
30/12/2006 00:21 <DIR> Symantec
09/04/2006 11:13 <DIR> Template
03/05/2006 19:49 <DIR> Yahoo!
30/03/2006 10:53 <DIR> You've Got Pictures Screensaver
13/12/2006 20:36 <DIR> _Jokerman
1 File(s) 3,072 bytes
35 Dir(s) 24,119,959,552 bytes free
Volume in drive C has no label.
Volume Serial Number is 4476-1499

Directory of C:\Documents and Settings\KATE PALMER\Application Data

03/04/2006 18:32 <DIR> Adobe
03/04/2006 18:32 <DIR> AdobeUM
03/05/2006 19:18 <DIR> AOL
05/08/2006 18:40 <DIR> Apple Computer
30/03/2006 10:51 <DIR> Corel
03/04/2006 17:40 <DIR> Corel Photo Album
18/12/2006 12:18 <DIR> Google
27/09/2006 18:50 <DIR> Help
10/08/2004 12:08 <DIR> Identities
20/06/2006 20:56 <DIR> Leadertech
03/05/2006 20:30 <DIR> Macromedia
13/07/2006 16:56 <DIR> McAfee.com Personal Firewall
18/12/2006 12:17 <DIR> Real
30/03/2006 10:40 <DIR> Sun
05/05/2006 18:34 <DIR> Yahoo!
30/03/2006 10:53 <DIR> You've Got Pictures Screensaver
0 File(s) 0 bytes
16 Dir(s) 24,119,939,072 bytes free
Volume in drive C has no label.
Volume Serial Number is 4476-1499

Directory of C:\Documents and Settings\KATRINA PALMER\Application Data

31/03/2006 20:26 <DIR> Adobe
31/03/2006 20:26 <DIR> AdobeUM
03/05/2006 19:18 <DIR> AOL
06/04/2006 17:45 <DIR> Apple Computer
30/03/2006 10:51 <DIR> Corel
25/04/2006 18:06 <DIR> Corel Photo Album
10/12/2006 19:33 <DIR> F-Secure
21/12/2006 19:19 <DIR> Google
10/08/2004 12:08 <DIR> Identities
09/12/2006 23:44 <DIR> ispnews
19/04/2006 19:41 <DIR> Macromedia
31/03/2006 20:19 <DIR> McAfee.com Personal Firewall
23/12/2006 17:42 <DIR> Real
30/03/2006 10:40 <DIR> Sun
30/03/2006 10:53 <DIR> You've Got Pictures Screensaver
0 File(s) 0 bytes
15 Dir(s) 24,119,939,072 bytes free
Volume in drive C has no label.
Volume Serial Number is 4476-1499

Directory of C:\Documents and Settings\Owner\Application Data

28/04/2006 18:33 <DIR> .
28/04/2006 18:33 <DIR> ..
28/04/2006 18:33 <DIR> You've Got Pictures Screensaver
0 File(s) 0 bytes
3 Dir(s) 24,119,939,072 bytes free
Volume in drive C has no label.
Volume Serial Number is 4476-1499

Directory of C:\Documents and Settings\Default User\Application Data

30/03/2006 10:51 <DIR> .
30/03/2006 10:51 <DIR> ..
10/08/2004 11:57 62 desktop.ini
30/03/2006 10:49 <DIR> Gtek
1 File(s) 62 bytes
3 Dir(s) 24,119,939,072 bytes free
Volume in drive C has no label.
Volume Serial Number is 4476-1499

Directory of C:\Documents and Settings\LocalService\Application Data

Volume in drive C has no label.
Volume Serial Number is 4476-1499

Directory of C:\Documents and Settings\NetworkService\Application Data

[TRACE] Enumerating jobs and queues
[TRACE] Activating job 'AppleSoftwareUpdate.job'
[TRACE] Printing all job properties

ApplicationName: 'C:\Program Files\Apple Software Update\SoftwareUpdate.exe'
Parameters: '-Task'
WorkingDirectory: ''
Comment: ''
Creator: 'SYSTEM'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 10
IdleDeadline: 60
MostRecentRun: 01/10/2007 20:13:00
NextRun: 01/17/2007 20:13:00
StartError: S_OK
ExitCode: 0
Status: SCHED_S_TASK_READY
ScheduledWorkItem Flags:
DeleteWhenDone = 0
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 0
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 0
SystemRequired = 0
Hidden = 0
TaskFlags: 0

1 Trigger

Trigger 0:
Type: Weekly
WeeksInterval: 1
DaysOfTheWeek: ...W...
StartDate: 01/09/2007
EndDate: 00/00/0000
StartTime: 20:13
MinutesDuration: 0
MinutesInterval: 0
Flags:
HasEndDate = 0
KillAtDuration = 0
Disabled = 0


[TRACE] Activating job 'Check Updates for Windows Live Toolbar.job'
[TRACE] Printing all job properties

ApplicationName: 'C:\Program Files\Windows Live Toolbar\MSNTBUP.EXE'
Parameters: ''
WorkingDirectory: ''
Comment: ''
Creator: 'ALLAN PALMER'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 10
IdleDeadline: 60
MostRecentRun: 01/10/2007 21:28:00
NextRun: 01/11/2007 15:28:00
StartError: S_OK
ExitCode: 0
Status: SCHED_S_TASK_READY
ScheduledWorkItem Flags:
DeleteWhenDone = 0
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 0
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 0
SystemRequired = 0
Hidden = 0
TaskFlags: 0

1 Trigger

Trigger 0:
Type: Daily
DaysInterval: 1
StartDate: 12/16/2006
EndDate: 00/00/0000
StartTime: 09:28
MinutesDuration: 1440
MinutesInterval: 60
Flags:
HasEndDate = 0
KillAtDuration = 0
Disabled = 0


[TRACE] Activating job 'FRU Task #Hewlett-Packard#hp psc 1200 series#1144225799
.job'
[TRACE] Printing all job properties

ApplicationName: 'C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpqfrucl.exe'
Parameters: '-I "#Hewlett-Packard#hp psc 1200 series#1144225799"'
WorkingDirectory: ''
Comment: ''
Creator: 'ALLAN PALMER'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 10
IdleDeadline: 60
MostRecentRun: 00/00/0000 0:00:00
NextRun: 00/00/0000 0:00:00
StartError: SCHED_S_TASK_HAS_NOT_RUN
ExitCode: 0
Status: SCHED_S_TASK_READY
ScheduledWorkItem Flags:
DeleteWhenDone = 1
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 0
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 1
SystemRequired = 0
Hidden = 0
TaskFlags: 0

No triggers


[TRACE] Activating job 'Norton AntiVirus - Scan my computer - ALLAN PALMER.job'
[TRACE] Printing all job properties

ApplicationName: 'C:\PROGRA~1\NORTON~1\Navw32.exe'
Parameters: '/task:"C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca"'
WorkingDirectory: ''
Comment: 'This is a schedule scan task from Norton AntiVirus.'
Creator: 'ALLAN PALMER'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 10
IdleDeadline: 60
MostRecentRun: 00/00/0000 0:00:00
NextRun: 01/12/2007 20:00:00
StartError: SCHED_S_TASK_HAS_NOT_RUN
ExitCode: 0
Status: SCHED_S_TASK_HAS_NOT_RUN
ScheduledWorkItem Flags:
DeleteWhenDone = 0
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 0
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 1
SystemRequired = 0
Hidden = 0
TaskFlags: 0

1 Trigger

Trigger 0:
Type: Weekly
WeeksInterval: 1
DaysOfTheWeek: .....F.
StartDate: 01/07/2007
EndDate: 00/00/0000
StartTime: 20:00
MinutesDuration: 0
MinutesInterval: 0
Flags:
HasEndDate = 0
KillAtDuration = 0
Disabled = 0


Thanks again buddy, spalmhead!
 
F

·
Registered
Joined
·
2,335 Posts
#8 ·
We're almost there. Just a couple more items to take care of.


----------------------------------------


SAFE MODE RE-BOOT

Please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.
5) Login with your usual account. Make sure to close any open browsers.

----------------------------------------

FIXES AND DELETIONS


Open HijackThis and click on 'Do a System Scan Only'. Check the following entries (If they still exist, make sure you do not miss any)

O4 - HKLM\..\Run: [Else regs bird balm] "C:\Documents and Settings\All Users\Application Data\Trustflapelseregs\City grim.exe"
O4 - HKCU\..\Run: [DVDBASE] C:\DOCUME~1\ALLANP~1\APPLIC~1\REFLOC~1\IdolAtom.exe


Please remember to close all other windows, including browsers then click Fix checked.

----------------------------------------

UNHIDE HIDDEN FILES

Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Also make sure there is no checkmark beside Hide file extensions for known file types
* Click Yes to confirm and then click OK.

----------------------------------------
Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

C:\Documents and Settings\ALLAN PALMER\Application Data\ref locks four

C:\Documents and Settings\All Users\Application Data\Trustflapelseregs>>>Double check to see if it's gone.

----------------------------------------


SYSTEM RE-BOOT

Reboot into Normal Mode.

----------------------------------------


ON-LINE SCANS


Kaspersky - Extended

Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component.

  • The program will then begin downloading the latest definition files.
  • Once the files have been downloaded click on NEXT
  • Locate the Scan Settings button & configure to:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:
      • Scan Archives
        [*]Scan Mail Bases
  • Click OK & have it scan My Computer
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect.
    We only require a report from it.
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

* Turn off the real time scanner of any existing antivirus program while performing the online scan

----------------------------------------

FOLLOW-UP

Please return and post these items in the order listed:


Kaspersky scan
A new HJT log run in Normal Mode

Please note: In order to properly see what is on your system, all HJT logs must be run in the normal mode

Please let me know how your system is behaving.
 
S

·
Registered
Joined
·
18 Posts
Discussion Starter · #9 ·
Hey fredmh heres the new scan logs, cheers

KASPERSKY ONLINE SCANNER REPORT
Friday, January 12, 2007 12:09:05 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 12/01/2007
Kaspersky Anti-Virus database records: 257915


Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
C:\
D:\

Scan Statistics
Total number of scanned objects 63324
Number of viruses found 2
Number of infected objects 4 / 0
Number of suspicious objects 0
Duration of the scan process 01:05:52

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\QSLLPSVCShare Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-01-12_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped

C:\Documents and Settings\ALLAN PALMER\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped

C:\Documents and Settings\ALLAN PALMER\Application Data\Microsoft\MSNLiveFav\LiveFavorites.xml Object is locked skipped

C:\Documents and Settings\ALLAN PALMER\Application Data\Microsoft\Templates\Normal.dot Object is locked skipped

C:\Documents and Settings\ALLAN PALMER\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\ALLAN PALMER\Desktop\FIXES AND DELETIONS.doc Object is locked skipped

C:\Documents and Settings\ALLAN PALMER\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\ALLAN PALMER\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\ALLAN PALMER\Local Settings\Application Data\SupportSoft\talktalk\ALLAN PALMER\state\logs\sprtcmd.log Object is locked skipped

C:\Documents and Settings\ALLAN PALMER\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\ALLAN PALMER\Local Settings\History\History.IE5\MSHist012007011220070113\index.dat Object is locked skipped

C:\Documents and Settings\ALLAN PALMER\Local Settings\Temp\~DF2C9E.tmp Object is locked skipped

C:\Documents and Settings\ALLAN PALMER\Local Settings\Temp\~DF5DE5.tmp Object is locked skipped

C:\Documents and Settings\ALLAN PALMER\Local Settings\Temp\~DFDE6.tmp Object is locked skipped

C:\Documents and Settings\ALLAN PALMER\Local Settings\Temp\~WRF0000.tmp Object is locked skipped

C:\Documents and Settings\ALLAN PALMER\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\ALLAN PALMER\Local Settings\Temporary Internet Files\PhishingFilter\45E13EC5-3DB7-4B3D-9F80-073A58AB5E82.dat Object is locked skipped

C:\Documents and Settings\ALLAN PALMER\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\ALLAN PALMER\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPPolicy.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPStart.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPStop.log Object is locked skipped

C:\Program Files\Norton AntiVirus\AVApp.log Object is locked skipped

C:\Program Files\Norton AntiVirus\AVError.log Object is locked skipped

C:\Program Files\Norton AntiVirus\AVVirus.log Object is locked skipped

C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP107\A0020919.exe Infected: not-a-virus:AdWare.Win32.Casino.ac skipped

C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP107\A0020927.exe Infected: not-a-virus:AdWare.Win32.Casino.ac skipped

C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP133\change.log Object is locked skipped

C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP99\A0016841.exe Infected: not-a-virus:AdWare.Win32.Casino.w skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\Registration\{02D4B3F1-FD88-11D1-960D-00805FC79235}.{567275C9-0E6A-48BF-8F6F-FF56110C2E93}.crmlog Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\DEFAULT Object is locked skipped

C:\WINDOWS\system32\config\default.LOG Object is locked skipped

C:\WINDOWS\system32\config\Internet.evt Object is locked skipped

C:\WINDOWS\system32\config\SAM Object is locked skipped

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SECURITY Object is locked skipped

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped

C:\WINDOWS\system32\config\software.LOG Object is locked skipped

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SYSTEM Object is locked skipped

C:\WINDOWS\system32\config\system.LOG Object is locked skipped

C:\WINDOWS\system32\h323log.txt Object is locked skipped

C:\WINDOWS\system32\MsDtc\MSDTC.LOG Object is locked skipped

C:\WINDOWS\system32\MsDtc\Trace\dtctrace.log Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

C:\WINDOWS\Titan Poker setup.exe Infected: not-a-virus:AdWare.Win32.Casino.w skipped

C:\WINDOWS\wiadebug.log Object is locked skipped

C:\WINDOWS\wiaservc.log Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

Logfile of HijackThis v1.99.1
Scan saved at 12:11:17, on 12/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\TalkTalk\bin\sprtcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\vssvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.live.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www1.euro.dell.com/content/default.aspx?c=uk&l=en&s=gen
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://www-cache.wanadoo.co.uk:8080;ftp=http://www-cache.wanadoo.co.uk:8080
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
O4 - HKLM\..\Run: [MSKDetectorExe] "C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" /uninstall
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\RunOnce: [Launcher] C:\Program Files\Wanadoo_UK\Setup\Check.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Absolute Poker - {13C1DBF6-7535-495c-91F6-8C13714ED485} - C:\Documents and Settings\All Users\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra 'Tools' menuitem: Absolute Poker - {13C1DBF6-7535-495c-91F6-8C13714ED485} - C:\Documents and Settings\All Users\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra button: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Program Files\Titan Poker\casino.exe
O9 - Extra 'Tools' menuitem: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Program Files\Titan Poker\casino.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\BPGame.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Poker.com - {6FDD5236-C9F0-49ef-935D-385F5E21991A} - C:\Program Files\Poker.com\Poker.exe (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {0A742471-6B4B-4419-A0B2-68E4A9FF5ACD} (BTLocalAPI.BTlocal) - file://C:\ActivLite4CD_2003\btlocal3.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1166270386812
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://gamingclub.microgaming.com/gamingclub/FlashAX.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SysEnforce - Unknown owner - C:\PROGRA~1\TRISNA~1\SSI\SYSENF~1.EXE (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
 
F

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2,335 Posts
#10 ·
Kaspersky found one area of concern:

C:\WINDOWS\Titan Poker setup.exe Infected: not-a-virus:AdWare.Win32.Casino.w skipped

Titan Poker is legit. Deleting the setup.exe may adversly affect your ability to use the program, therefore deletion is
at your option

----------------------------------------


Your logs are now clean. Please complete the next "housekeeping" steps and read through the information below.


----------------------------------------

Windows XP - Reset Hidden Files


  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Deselect the Show hidden files and folders option.
  • Select the Hide file extensions for known types option.
  • Select the Hide protected operating system files option.
  • Click Yes to confirm.
  • Click OK.

----------------------------------------

Clean-out and Reset System Restore

This will clean out any junk or malicious files left behind in System Restore

  • To turn off System Restore click Start > Right Click My Computer > Properties.
  • Click the System Restore tab and Check
  • "Turn off System Restore" or "Turn off System Restore on all drives" Click Apply.
  • When turning off System Restore, the existing restore points will be deleted. Click Yes to do this then Click OK.

  • Turn on System Restore by Clicking Start. Right-click My Computer, and then click Properties.
  • Click the System Restore tab. Uncheck "Turn off System Restore" or "Turn off System Restore on all drives."
  • Click Apply, and then OK.

This will create a new Restore Point.

----------------------------------------

RE-ENABLE ANTI-SPYWARE APPLICATIONS

If you were instructed to dis-able Anti-spyware applications during this fix, you may re-enable them

----------------------------------------

Please read through the following information to help protect your computer in the future.


KEEP YOUR OPERATING SYSTEM UPDATED

Please ensure that you have already patched your system against the recent WMF exploit. Go to this page to get the KB912919 patch

MICROSOFT UPDATES

It is very important that you get all of the critical updates for your Operating System and Internet Explorer. Keeping your OS and browser
up to date will help make you less susceptible to attacks by Trojans and viruses. Please go to Microsoft
and download all the critical updates to help prevent possible re-infection.


ENABLE WINDOWS AUTO UPDATE

Go to Start>Run - type wuaucpl.cpl
tick on the checkbox - "Keep my computer up to date"
Under settings, choose "Automatically download the updates, and install them on the schedule that I specify".
Click on "OK".


ENABLE WINDOWS AUTO UPDATE

From within Internet Explorer click on the Tools menu and then click on Internet Options.
  • Select the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Select Custom Level .
      • Change 'Download signed ActiveX controls' to Prompt
      • Change 'Download unsigned ActiveX controls' to Disable
      • Change 'Initialize and script ActiveX controls not marked as safe' to Disable
      • Change 'Installation of desktop items' to Prompt
      • Change 'Launching programs and files in an IFRAME' to Prompt
      • Change 'Navigate sub-frames across different domains' to Prompt
      • When all these changes have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Select OK to exit the Internet Properties page.



TOOLS TO HELP KEEP YOUR SYSTEM CLEAN

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:

SpywareBlaster to help prevent spyware from installing in the first place.
  • Install & update SpywareBlaster with the latest definitions.
  • After you have updated, click the button - enable protection for all unprotected items


SpywareGuard to catch and block spyware before it can execute.


SPYBOT - SEARCH & DESTROY Download and install Spybot - Search & Destroy with its
TeaTimer option.
This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with
the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here


AD-AWARE Download and install Ad-Aware. You should use this program to scan
your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product
can be found here


IE-SPYAD IE/Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • Download IE-SpyAD - Extract the contents to a new folder
  • From within the folder, double-click install.bat
  • Select Option #2 - Install the new IE-SPYAD list.
  • Then return to the main menu.
  • Select option #4 - Add the old porn sites domain

A tutorial for IE-SPYAD can be found here


MVPS HOST FILE The MVPS Hosts file replaces your current HOSTS file
with one that will restrict known ad sites form serving you unsolicited advertisements. Basically, this prevents your computer from connecting to
those sites by redirecting them to 127.0.0.1 which is the IP of your local computer.

  • Download Host.zip to your desktop.
  • From your Desktop right-click (hosts.zip) and select:
    Extract All from the menu.
  • Click Next, click Next, select the option:
    "Show Extracted files"
  • Click Finish

This will open the newly created hosts folder on your Desktop.

Double-click on the included mvps.bat file, this will rename the existing HOSTS file to HOSTS.MVP, then it will copy the included updated
HOSTS file to the correct location on your machine.


MCAFEE SITE ADVISOR SITE ADVISOR is a free IE plug-in (also suport for Firefox browser)
which is used in conjunction with the Google search engine. It advises which web sites are considered safe and which sites could pose a problem.
It also shows what problems were encountered with each site, such as malicious downloads, spam, and related links.


ANTI-VIRUS AND FIREWALL PROGRAMS


ANTIVIRUS SOFTWARE It is very important that you have anti-virus software running on your machine.
This alone can save you a lot of trouble with malware in the future.
See this link for a listing of some online antivirus scanners: Anti-Spyware Tutorial

Here are some very good free Antivirus products which are available:




If you do not have a firewall, here are 4 free ones available for personal use:

Understanding and Using Firewalls



INFORMATIONAL READING


In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles:




Please respond one more time and let me know you received this post so it can be marked resolved



If you feel that we have helped you, please help us keep this site free for all. Please visit our DONATION PAGE.
 
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Discussion Starter · #11 ·
Sorry i took so long to get back to post but been really busy! Thanks a million man, your a genius!! Really appreciate all your help Fredmh whata guy!!
 
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