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Discussion Starter · #1 ·
My computer keeps freezing and the performance seems to be much worse than when I first bought the computer. I did scans with norton and it finds a few viruses however there is problems with the software and it wont remove them. I dont want to have to reformat, so I was wondering if there are any programs that can clean up the computer.
 

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What viruses does it report that you have?
You may need to go onto the Norton website and see if there is any special software to remove the virus or a manual method of removing them.
 

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Discussion Starter · #3 ·
It didnt tell me what viruses I have however, on outbreak alerts it has:
w32.Estbot.A
w32.Zotob.E
It has protected these however when I try using the removal tool for them, it dosn't detect it and when I tried to find them on startup, they wern't there.
 

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poor performance and freezing

hey blaec,

if your computer keeps on freezing, you might want to first try these steps:

1) go to start, then "run" and type in "msconfig" and see what tasks are running at the start up of the machine. but be really certain on what you are deleting
2) go to this website "www.lavasoft.com" and download this program (it's freeware) called "ad-aware", which is a program that finds all your cookies, and advertising viruses etc.
 
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