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Plextor PX-708UF DVD-RW external drive reads CDs, not DVDs

1381 Views 2 Replies 2 Participants Last post by  kurra_t
Hello all, thanks for viewing this and I hope some can help...

I bought an external DVD burner awhile back, Plextor DVD-R/RW PX-708UF, and I have been unable to get it to function when it comes to DVDs or DVD burning. I get the following:

F:\ is not accessible.
The request could not be performed because of an I/O error.

But when I put in a CD it works perfectly fine, as well as WRITING to CDs.

I once had all the software installed and still it didnt work.

Also, not sure if this matters but I currently have two INTERNAL drives installed on my computer; a CD-burner and a DVD player (original drive I got with my CPU years ago).

System specs:
System Information
Time of this report: 9/21/2005, 14:44:42
Machine name: **edit**
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: NVIDIA
System Model: AWRDACPI
BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
Processor: AMD Athlon(tm) 64 Processor 3200+, MMX, 3DNow, ~2.0GHz
Memory: 1024MB RAM
Page File: 232MB used, 2228MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicod

Any help is appreciated.
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Additional info-

The documentation that came with this hardware states:

For Win-Me/2000/XP user
This 1394 External Drive is supported by Mass Storage Device in Win-Me/2000/XP directly. You don't need to install any drivers.
i also have a similar problem. my dvd rom reads cd's but not dvd's. what should i do? i am gonna start a new thread for this.
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