[cookiejar05]

Logfile of HijackThis v1.99.1
Scan saved at 8:54:58 AM, on 10/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\rrdvviw.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TFNF5.exe
C:\WINDOWS\system32\TPWRTRAY.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\System32\hphmon04.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\zxcmjkr.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CMSystem\CMSystem.exe
C:\Program Files\FCEngine\FCEngine.exe
C:\Documents and Settings\Gordon\Desktop\unused desktop items\STImgBrowser.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Gordon\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.toshiba.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:9022
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;127.0.0.1;<local>
R3 - Default URLSearchHook is missing
O2 - BHO: ohb Class - {0AEE4D0C-4B38-4196-AE32-70ACE5656647} - C:\WINDOWS\System32\winsrm32.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: ohb Class - {9ADE0443-2AB2-4B23-A3F8-AC520773DE12} - C:\WINDOWS\system32\nsl22.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: TheSearchMall.com Bar - {4B8F38C7-62FC-4762-B9A0-27E63F768167} - C:\WINDOWS\System32\winsrm32.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 20
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [zxcmjkr] C:\WINDOWS\zxcmjkr.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [pshower] C:\WINDOWS\system32\pshwr.exe
O4 - HKCU\..\Run: [CMAPP] "C:\Program Files\CMAPP\Client\cmappclient.exe"
O4 - HKCU\..\Run: [ichckupd] C:\WINDOWS\system32\ichckupd.exe
O4 - HKCU\..\Run: [CMSystem] "C:\Program Files\CMSystem\CMSystem.exe"
O4 - HKCU\..\Run: [FCEngine] "C:\Program Files\FCEngine\FCEngine.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digimax Viewer 2.1.lnk = C:\Documents and Settings\Gordon\Desktop\unused desktop items\STImgBrowser.exe
O4 - Global Startup: Microsoft Office.lnk = C:\MSOffice\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\MSOffice\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {41D13E9A-BB94-402A-8502-AFA78526B63D} (iiittt Class) - http://www.thesearchmall.com/toolbar/winsrm32.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
O16 - DPF: {544EB377-350A-4295-9BEB-EAB8392E09C6} - http://fdl.msn.com/public/investor/v13/invinstl.exe
O16 - DPF: {5ACAA414-FCF1-468F-9442-71A7B6D2079E} (CitrixActivator Control) - https://www.myswa.com/maestroap_if/CitrixActivator.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab
O18 - Filter: text/html - {8293D547-38DD-4325-B35A-F1817EDFA5FC} - (no file)
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Windows Overlay Components - Unknown owner - C:\WINDOWS\rrdvviw.exe

 

[tetonbob]

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Please delete the version of HJT you have. Then, Please click on the link below to download this self extracting version:

HiJackThis_sfx.exe

1. Delete your current HiJackThis.exe file
2. Double-click on the file you just downloaded.
3. Click on the "Unzip" button to install the newer version.
4. It will by default install to the directory - C:\PROGRAM FILES\HIJACKTHIS\

Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm and then click OK.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Please download Ad-aware at http://www.lavasoftusa.com/ and install it if you don't have it already. Make sure it's the newest version and check for any updates before running it. Also go to http://www.lavasoftusa.com/software/addons/vx2cleaner.shtml to download the plug-in for fixing VX2 variants. Close Adaware after installing and updating

Please download Ewido Security Suite at http://www.ewido.net/en/download/.

1. Install Ewido Security Suite.
2. When installing, under 'Additional Options' uncheck:
* Install background guard
* Install scan via context menu
3. Launch Ewido, there should be an icon on your desktop, double click it.
4. The program will now open to the main screen.
5. When you run Ewido for the first time, you will get a warning 'Database could not be found!'. Click OK. We will fix this in a moment.
6. You will need to update Ewido to the latest definition files.
* On the left hand side of the main screen click update.
* Then click on Start Update.
7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'.
8. Exit Ewido. DO NOT scan yet.

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if main link doesn't work) and install it.

*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp! If you have a 64 bit Operating System do NOT run Cleanup and let me know as we will use another utility.

Run Cleanup! using the following configuration:

1. Click Options...
2. Set the slider to Standard CleanUp!
3. Uncheck the following:

• Delete Newsgroup cache
  [*]Delete Newsgroup Subscriptions
  [*]Scan local drives for temporary files

4. Click OK
5. Press the CleanUp! button to start the program. Reboot/logoff when prompted.
* CleanUp! will not create any backups!!

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers.

Click Start->Run - type SERVICES.MSC & then click on the OK button

1. Locate the service - Windows Overlay Components
2. Double-click on it to open the Properties dialog.
   • Under the General tab, note down the name of "Service name". We shall need it later.
   • Stop the service by using the Stop button.
   • Change the Startup type to Disabled & then click on the OK button
3. Then start HiJackThis & go to Config>Misc.Tools...> Delete an NT service...
4. In the popup box that appears, type in "Service name" & then click on the OK button

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist (Don't worry if any are missing):

CAS or CasClient
CMSystem
CMAPP
FCEngine

Run Adaware now. First run the VX2 cleaner. To run this tool, go into Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection. Now run a full system scan with Adaware fix everything that it finds.

Now open Ewido and do a scan on your system.

* Click on scanner
* Click on Complete System Scan and the scan will begin.
* NOTE: During some scans with Ewido it is finding cases of false positives.
o You will need to step through the process of cleaning files one-by-one.
o If Ewido detects a file you KNOW to be legitimate, select none as the action.
o Do NOT select 'Perform action on all infections'
o If you are unsure of any entry found, select none for now as the action.
* Once the scan has completed, there will be a button located on the bottom of the screen named Save report
* Click Save report.
* Save the report .txt file to your desktop or a location where you can find it easily.

Note: There is no need to purchase Ewido. It will remain as the freeware version after the trial period, which means the guard process will no longer work, but the scanner will be just as effective.

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.microsoft.com/isapi/redi...=ie&ar=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.microsoft.com/isapi/redi...=ie&ar=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redi...=ie&ar=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.toshiba.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redi...=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redi...=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.microsoft.com/isapi/redi...=ie&ar=iesearch
R3 - Default URLSearchHook is missing
O2 - BHO: ohb Class - {0AEE4D0C-4B38-4196-AE32-70ACE5656647} - C:\WINDOWS\System32\winsrm32.dll
O2 - BHO: ohb Class - {9ADE0443-2AB2-4B23-A3F8-AC520773DE12} - C:\WINDOWS\system32\nsl22.dll
O3 - Toolbar: TheSearchMall.com Bar - {4B8F38C7-62FC-4762-B9A0-27E63F768167} - C:\WINDOWS\System32\winsrm32.dll
O4 - HKLM\..\Run: [zxcmjkr] C:\WINDOWS\zxcmjkr.exe
O4 - HKCU\..\Run: [pshower] C:\WINDOWS\system32\pshwr.exe
O4 - HKCU\..\Run: [CMAPP] "C:\Program Files\CMAPP\Client\cmappclient.exe"
O4 - HKCU\..\Run: [ichckupd] C:\WINDOWS\system32\ichckupd.exe
O4 - HKCU\..\Run: [CMSystem] "C:\Program Files\CMSystem\CMSystem.exe"
O4 - HKCU\..\Run: [FCEngine] "C:\Program Files\FCEngine\FCEngine.exe"
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {41D13E9A-BB94-402A-8502-AFA78526B63D} (iiittt Class) - http://www.thesearchmall.com/toolbar/winsrm32.cab
O18 - Filter: text/html - {8293D547-38DD-4325-B35A-F1817EDFA5FC} - (no file)
O23 - Service: Windows Overlay Components - Unknown owner - C:\WINDOWS\rrdvviw.exe


Locate the following Files/Folders (delete folders if no filename is specified)and delete them if they exist:

C:\WINDOWS\System32\winsrm32.dll
C:\WINDOWS\system32\nsl22.dll
C:\WINDOWS\System32\winsrm32.dll
C:\WINDOWS\zxcmjkr.exe
C:\WINDOWS\system32\pshwr.exe
C:\Program Files\CMAPP
C:\WINDOWS\system32\ichckupd.exe
C:\Program Files\CMSystem
C:\Program Files\FCEngine
C:\WINDOWS\rrdvviw.exe

Restart in normal mode now.

Download Trend Micro™ Anti-Spyware (by clicking the "Scan and Clean your PC" button).

• Choose Save, NOT run, and save to your desktop
• Double-click the tmas-web-scan.exe icon
• It will say "Loading TrendMicro definitions".
• Click "Start Scan"

After it's done scanning, click "Scan Results"

• Make sure all items found have a check next to them, then click "Clean Threats Now".
• Click Exit.

Reboot your computer. I then need you to repeat the same procedure above again... using the TrendMicro tool. I need the log from the second scan/clean...NOT the first...as this will contain what’s left in the system.

In place of the TrendMicro icon will be a text file called "Antispyware.log", please double-click that log and copy the entire contents and paste them here.



Perform an online scan with Internet Explorer with Panda ActiveScan - requires Internet Explorer

1. Click on the Scan your PC button & a 'pop up' window shall appear. * ensure that your pop up blocker doesn't block it
2. Click On 'Scan Now'
3. Enter your e-mail address & click 'Scan Now' ...begins downloading Panda's ActiveX controls.- 8MB
4. Begin the scan by selecting My Computer
   * You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
5. If it finds any malware, it will offer you a report. Click on see report
6. Then click Save report
7. Post the contents of the report in your next reply

* Turn off the real time scanner of any existing antivirus program while performing the online scan

Restart and run a new HijackThis scan. Save the log file and post it here.

Please return results from:

Ewido
Antispyware.log
Panda ActiveScan
HJT

 

[cookiejar05]

ActiveX will not work or install

Everything went fine right up to running Panda Activescan, then I ran into the same problem I am having with Microsoft update, Activex will not work or popup the bar to load it.

 

[tetonbob]

Please check your ActiveX security settings (Start -> Settings -> Control Panel -> Internet Options, Security Tab -> Internet -> Custom Level).

ActiveX controls and plug-ins
* Download signed ActiveX controls (Prompt)
* Download unsigned ActiveX controls (Disable)
* Initialize and script ActiveX controls not marked as safe (Disable)
* Run ActiveX controls and plug-ins (Enabled) (This actually refers to Java and Flash, not ActiveX)
* Script ActiveX controls marked safe for scripting (Prompt)

Download Host.zip
Extract the file & overwrite the existing copy located at C:\WINDOWS\SYSTEM32\DRIVERS\ETC\host

See if you can then access Panda or Windows Updates, and let me know.

Also, please post the logs from the tools you have run.

 

[cookiejar05]

ActiveX and scan logs

Hello and thanks for trying but ActiveX still does not work correctly, I get prompts to allow activex to be used but Macafee and Microsoft update still do not detect that it is installed nor does it ask to have it installed with the prompt bar for ActiveX installation.

 

[tetonbob]

Also, please post the logs from the tools you have run.

Ewido
TrendMicro AntiSpyware
HJT

I need these logs please.


Download StartDreck http://www.greyknight17.com/spy/StartDreck.zip

Unzip to its own folder and start the program:
Press 'Config'
Press 'mark all'

Uncheck the following boxes only:
System/Running Process -> List Modules
System/Drivers -> NT Services
System/Drivers -> NT Kernel- and FS-drivers
Press 'OK'

Press 'Save' and select the location to save the log file (default is the same folder as the application)

Post the log in this thread.

So now I need these logs before we can go any further:

Ewido
TrendMicro AntiSpyware
HJT
StartDreck