[kshelt]

ok i have a few questions but first ill tell you how the problems came about. well i got some bad viruses, and i tried to fix it, but couldnt meanwhile, my screen became fuzzy, wavy shaky, blurry. i reinstalled windows and my screen was still blurry. after the reinstall, my computer wouldnt play sounds, i plugged in headphones, and it still didnt work.

so my first question, is how do i fix my sound? i read a thread on this website already about how to fix this problem and it said i needed a mother board model number, where do i find that?

second, i dont know how to fix my screen problem. i updated my driver and that didnt work. i am going to borrow a different moniter and see if that fixes the problem but if it does not, what else could i do to try and fix this problem?

thanks for your help

 

[tosh9i]

It's possible that your computer is still infected. Reinstalling windows doesn't remove the virus.

download and install Everest:

http://majorgeeks.com/download4181.html

open it > expand Computer on the left > click on Summary > right click somewhere on the right and select copy All and paste it here

 

[ThorXP]

Welcome to TSF....

After installing windows there are a bunch of special drivers to install and following the next instruction should help remedy the problem:

Since there has been a clean installation of Windows there are special drivers that have to be installed in order for the computer to run and function properly the drivers that are from the different manufacturers for their devices can be installed after these are. The special drivers like chipset, buss, network, audio, video and others, can be found on the Recovery Disk Set that comes with the computer or on-line in the Support area usually under Drivers and Downloads area [if it is an OEM like Compaq, Dell etc. or found on the motherboard manufacturers site for the computer. These drivers can be downloaded thru any computer and then burned to a separate CD-R for future installation and also for keeping them so you do not have to download them again. There is no specific order that they should be installed in but my own personal preference is in this order:
Chipset Drivers First, Buss Drivers Second, Video Display Drivers Third, Network Drivers Fourth, Audio Drivers Fifth and all others needed afterwards.
Computer Motherboard and Chipset Drivers Found Thru Internet Fixes.
http://www.internetfixes.com/IF01057.htm
In the list you might find a BIOS upgrade that has to have a procedure called, “Flashing” done to install this. This should be done with great care if the Flashing is not successful then you will end up with a useless computer and a service call to the manufacturer of the computer tech support may be in order to get the proper repair fix for this I would not use this particular file unless It is absolutely necessary. .

 

[kshelt]

how do i know what mother board i have?

 

[tosh9i]

how do i know what mother board i have?

Everest will give you a summary of your computer's hardware, which includes the model # of your motherboard.

 

[kshelt]

ok i got everest, and am looking at the summary, but i cant copy and paste it.

 

[tosh9i]

well, either way, it'll still tell you which model MB you have.

 

[kshelt]

under audio adapter it says i have an ATI SB400 - AC'97 Audio Controller