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Please Help Problem With Computer

983 Views 11 Replies 4 Participants Last post by  dai
Ok for some reason my computer in not working.When I turn on my computer it starts up but it stays on the start up screen and nothing else.I was hoping someone can help me if it helps i am running Windows XP Home Edition my computer model is HP dx5150 small form factor.So if anyone can help me it would be greatly appreciated.
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Will it boot into safe mode? Did you try booting to last known good configuration?
i cant even get into that screen it just stays at the first screen when you turn on the computer and i cant do nothing from there
Hello DragonM500

Which screen are you stuck at.
Please describe it

well the screen im stuck at is the first screen that appears when i start my computer.It's a blue screen that says hp in big letters and it also says press f9 for boot menu,f10 for bios,and f12 for boot from lan but i cant press anything.
TRy what 1ginman1 suggested.

To get to the Safe Mode Options Screen start pressing F8 repeatedly when bootup begins.
Try "Last Known Good Configuration"

If that does not work, boot back into the Safe Mode options screen and choose
'Safe mode with command prompt'

At the command prompt type

Hopefully this will open System Restore, so restore to before the problem started

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ok i got to the screen where it has the safe mode options and everytime i press enter on one of them my computer just restarts and goes in a loop
Try testing the memory (RAM)

If you have more than one stick of RAM (256MB or more) swap them over or take one out and try again with only stick #1. If it does not help or makes things worse swap the sticks and try again with only stick #2. Running with one stick at a time will identify if you have a bad stick. Try moving the RAM to a different slot as well.

You can put either of these free programs on a floppy and test the RAM. Let them run for hours to do many passes if you can


Windows Memory Diagnostic

Memtest on CD ( this is a bootable CD and can be used when you cannot access an operating system)

Use your CD burner to write it onto a CD as an ISO image using
Test with only one stick of RAM installed at a time

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ok i swapped out the RAM and put new sticks in there now everything is going good except sometimes out of nowhere my computer restarts on its own and i dont know whats wrong with it.
Turn off automatic rebooting

Right-click My Computer / Properties / Advanced / Startup and Recovery/Settings.
Under System Failure, uncheck the “Automatically restart” check box
You will then get a BSOD with error message which will help identify the problem.

Please post the message such as
and any drivers named ( *****.sys)

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ok i did that and i didn't get bsod error or anything
what are you running
video card
power supply

check the listings in the bios for voltages and temperatures and post them
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