Tech Support Forum banner
Status
Not open for further replies.
1 - 15 of 15 Posts

· Registered
Joined
·
8 Posts
Discussion Starter · #1 ·
I recently got an Norton virus warning of a worm (browser.exe :upset:) that could not be removed, but only quarantined. Ever since then, my computer has been really slow, mostly on Java games and other webapps etc. I run Windows XP, P4 3.0ghz, 1GB Ram. I recently defragged using both MSFT's program and Norton Utilities, I ran Ad-aware and spybot, and finally did a disk check. Now I am trying HiJackThis. I appreciate ANY help! Thanks in advance.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:45:20 AM, on 5/26/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Orb Networks\Orb\bin\OrbTray.exe
C:\Program Files\KWorld Multimedia\PVR-TV 883 Utilities\C8XRCtl.exe
C:\Program Files\Orb Networks\Orb\bin\Orb.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\KWorld Multimedia\PVR Plus\PVR Plus\TVPlus.exe
C:\Program Files\Last.fm\LastFM.exe
C:\Program Files\Apple Software Update\SoftwareUpdate.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\DllHost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\MsiExec.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\Run: [Orb] "C:\Program Files\Orb Networks\Orb\bin\OrbTray.exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: Remote Control.lnk = C:\Program Files\KWorld Multimedia\PVR-TV 883 Utilities\C8XRCtl.exe
O8 - Extra context menu item: Web Rebates. - file://C:\Program Files\WebRebates4\websrebates\webtrebates\toprC0.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: PartyCasino.com - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\Program Files\PartyGaming\PartyCasino\RunCasino.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyCasino.com - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\Program Files\PartyGaming\PartyCasino\RunCasino.exe (file missing)
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\GameClient.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.att.net
O15 - Trusted Zone: http://*.att.net
O15 - Trusted Zone: *.sbcglobal.net
O15 - Trusted Zone: http://*.sbcglobal.net
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} - file://C:\WINDOWS\msxml4.cab
O16 - DPF: {9E17A5F9-2B9C-4C66-A592-199A4BA1FBC8} - http://pictures05.aim.com/ygp/aol/plugin/upf/AOLUPF.en-US-AIM.9.5.1.8.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://download.games.yahoo.com/games/popcap/zuma/popcaploader_v6.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WUSB54GCSVC - GEMTEKS - C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe

--
End of file - 9926 bytes
 

· TSF Security Manager, Emeritus
Joined
·
42,952 Posts
Hello liquimatic and welcome,

We prefer a more comprehensive set of logs to assist in detecting any malware that may be present. As noted in the final step (Step 5) of our sticky topic IMPORTANT - Read This Before Posting For Malware Removal Help....

Download Deckard's System Scanner (DSS) to your Desktop.

What DSS will do:
  • create a new System Restore point in Windows XP and Vista.
  • clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
  • check some important areas of your system and produce a report for your analyst to review.
  • DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

Note: You must be logged onto an account with administrator privileges.
  1. Close all applications and windows.
  2. Double-click on dss.exe to run it, and follow the prompts.
  3. When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
  4. Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt in your next reply.
  5. Please attach extra.txt to your post.
To attach a file to a new post, simply
  1. Click the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
  2. copy and paste the following into the "Upload File from your Computer" box:
    C:\Deckard\System Scanner\extra.txt
  3. Click Upload.

Please include the following in your next reply:

main.txt
an attached extra.txt
 

· Registered
Joined
·
8 Posts
Discussion Starter · #4 ·
Thanks for your help. I followed the instructions this time, hopefully :smile:

Deckard's System Scanner v20071014.68
Run by Matthew on 2008-06-08 08:59:19
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
93: 2008-06-08 15:59:31 UTC - RP1033 - Deckard's System Scanner Restore Point
92: 2008-06-08 14:50:36 UTC - RP1032 - System Checkpoint
91: 2008-06-07 05:05:55 UTC - RP1031 - System Checkpoint
90: 2008-06-06 03:53:38 UTC - RP1030 - Removed Compact Wireless-G USB Adapter
89: 2008-06-06 03:50:24 UTC - RP1029 - Removed Jasc Paint Shop Photo Album 5


-- First Restore Point --
1: 2008-03-12 10:25:40 UTC - RP941 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-06-08 09:03:05
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\SYSTEM32\SMSS.EXE
C:\WINDOWS\SYSTEM32\WINLOGON.EXE
C:\WINDOWS\SYSTEM32\SERVICES.EXE
C:\WINDOWS\SYSTEM32\LSASS.EXE
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\Program Files\Common Files\Symantec Shared\CCSETMGR.EXE
C:\Program Files\Common Files\Symantec Shared\CCEVTMGR.EXE
C:\WINDOWS\SYSTEM32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\SYSTEM32\CTSVCCDA.EXE
C:\Program Files\Norton SystemWorks\Norton Antivirus\NAVAPSVC.EXE
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\Norton SystemWorks\Norton Utilities\Speed Disk\NOPDB.exe
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\SYSTEM32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVSCAN.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\Program Files\Common Files\Symantec Shared\CCAPP.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\KWorld Multimedia\PVR-TV 883 Utilities\C8XRCtl.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceHelper.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\distnoted.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Matthew\Desktop\dss.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.com/keyword/%s
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = iexplore
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NAVSHEXT.DLL
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NAVSHEXT.DLL
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O8 - Extra context menu item: Web Rebates. - file://C:\Program Files\WebRebates4\websrebates\webtrebates\toprC0.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: PartyCasino.com - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\Program Files\PartyGaming\PartyCasino\RunCasino.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyCasino.com - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\Program Files\PartyGaming\PartyCasino\RunCasino.exe (file missing)
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (file missing)
O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\GameClient.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.att.net (HKCU)
O15 - Trusted Zone: http://att.net (HKCU)
O15 - Trusted Zone: https://att.net (HKCU)
O15 - Trusted Zone: *.sbcglobal.net (HKCU)
O15 - Trusted Zone: http://sbcglobal.net (HKCU)
O15 - Trusted Zone: https://sbcglobal.net (HKCU)
O15 - Trusted Zone: https://turbotax.com (HKCU)
O15 - Trusted Zone: *.yahoo.com (HKCU)
O15 - Trusted Zone: http://yahoo.com (HKCU)
O15 - Trusted Zone: https://yahoo.com (HKCU)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} () - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} () - file://C:\WINDOWS\msxml4.cab
O16 - DPF: {9E17A5F9-2B9C-4C66-A592-199A4BA1FBC8} () - http://pictures05.aim.com/ygp/aol/plugin/upf/AOLUPF.en-US-AIM.9.5.1.8.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} () - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} () - http://download.games.yahoo.com/games/popcap/zuma/popcaploader_v6.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCEVTMGR.EXE
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPWDSVC.EXE
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCSETMGR.EXE
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\SYSTEM32\CTSVCCDA.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\SYSTEM32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_0.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\NAVAPSVC.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVSCAN.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\Speed Disk\NOPDB.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe


--
End of file - 9389 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R3 pfc (Padus ASPI Shell) - c:\windows\system32\drivers\pfc.sys <Not Verified; Padus, Inc.; Padus(R) ASPI Shell>

S3 Pcouffin (Low level access layer for CD devices) - c:\windows\system32\drivers\pcouffin.sys (file missing)
S3 SDdriver - c:\windows\system32\drivers\sddriver.sys <Not Verified; Symantec Corporation; Norton Speed Disk>
S3 wanatw (WAN Miniport (ATW)) - c:\windows\system32\drivers\wanatw4.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Speed Disk service - c:\progra~1\norton~1\norton~2\speedd~1\nopdb.exe <Not Verified; Symantec Corporation; Norton Speed Disk>

S2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-06-08 08:59:00 366 --a------ C:\WINDOWS\Tasks\Symantec NetDetect.job
2008-06-08 00:00:00 312 --a------ C:\WINDOWS\Tasks\Symantec Drmc.job
2008-06-06 20:00:00 552 --a------ C:\WINDOWS\Tasks\Norton AntiVirus - Scan my computer.job
2008-06-06 17:30:00 284 --a------ C:\WINDOWS\Tasks\Norton SystemWorks One Button Checkup.job
2008-06-05 16:51:01 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
2008-05-30 14:25:00 552 --a------ C:\WINDOWS\Tasks\Norton AntiVirus - Scan my computer - Matthew.job


-- Files created between 2008-05-08 and 2008-06-08 -----------------------------

2008-05-26 09:01:17 0 d-------- C:\Program Files\Panda Security
2008-05-26 08:52:52 0 d-------- C:\Program Files\QuickTime
2008-05-26 08:44:32 0 d-------- C:\Program Files\Trend Micro


-- Find3M Report ---------------------------------------------------------------

2008-06-05 20:53:41 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-06-05 20:50:40 0 d-------- C:\Program Files\Common Files
2008-06-05 20:47:38 0 d-------- C:\Program Files\Jasc Software Inc
2008-06-01 14:58:59 0 d-------- C:\Program Files\Apple Software Update
2008-05-27 20:51:00 0 d-------- C:\Documents and Settings\Matthew\Application Data\uTorrent
2008-05-26 09:01:19 7482 --a------ C:\WINDOWS\mozver.dat
2008-05-25 19:25:17 0 d-------- C:\Program Files\Last.fm
2008-05-24 13:03:07 0 d-------- C:\Documents and Settings\Matthew\Application Data\AdobeUM
2008-05-22 21:38:07 0 d-------- C:\Program Files\Common Files\Intuit
2008-05-22 21:21:42 0 d-------- C:\Program Files\MagicISO
2008-05-22 21:04:07 0 d-------- C:\Program Files\Google
2008-05-22 21:02:51 0 d-------- C:\Program Files\PokerStars
2008-04-16 12:07:38 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-04-12 15:51:38 0 d-------- C:\Program Files\uTorrent
2008-04-09 21:55:06 0 d-------- C:\Program Files\Azureus
2008-04-09 21:54:31 0 d-------- C:\Documents and Settings\Matthew\Application Data\Azureus


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IntelliPoint"="C:\Program Files\Microsoft IntelliPoint\point32.exe" [06/03/2004 01:50 AM]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [10/12/2004 04:54 PM]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [03/09/2006 11:47 AM]
"MSConfig"="C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe" [08/04/2004 03:00 AM]

C:\Documents and Settings\Matthew\Start Menu\Programs\Startup\
DESKTOP.INI [8/10/2004 11:04:12 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
DESKTOP.INI [8/10/2004 11:04:12 AM]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.lnk
backup=C:\WINDOWS\pss\Adobe Gamma Loader.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^AT&T Self Support Tool.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\AT&T Self Support Tool.lnk
backup=C:\WINDOWS\pss\AT&T Self Support Tool.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=C:\WINDOWS\pss\Microsoft Office.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Post-it® Software Notes.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Post-it® Software Notes.lnk
backup=C:\WINDOWS\pss\Post-it® Software Notes.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
backup=C:\WINDOWS\pss\QuickBooks Update Agent.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Remote Control.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Remote Control.lnk
backup=C:\WINDOWS\pss\Remote Control.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^SBC Self Support Tool.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\SBC Self Support Tool.lnk
backup=C:\WINDOWS\pss\SBC Self Support Tool.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AcctMgr]
C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
"C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BJCFD]
C:\Program Files\BroadJump\Client Foundation\CFD.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTSysVol]
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DeadAIM]
rundll32.exe "C:\Program Files\AIM\\DeadAIM.ocm",ExportedCheckODLs

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
"C:\Program Files\Dell Support\DSAgnt.exe" /startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\googletalk]
"C:\Program Files\Google\Google Talk\googletalk.exe" /autostart

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxhkcmd]
C:\WINDOWS\system32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxpers]
C:\WINDOWS\system32\igfxpers.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxtray]
C:\WINDOWS\system32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelMeM]
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KernelFaultCheck]
%systemroot%\system32\dumprep 0 -k

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LXSUPMON]
C:\WINDOWS\system32\LXSUPMON.EXE RUN

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Motive SmartBridge]
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
C:\WINDOWS\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NWEReboot]


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Orb]
"C:\Program Files\Orb Networks\Orb\bin\OrbTray.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\P17Helper]
Rundll32 P17.dll,P17Helper

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\QTTask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Symantec NetDriver Monitor]
C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateManager]
"C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]
"C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg]
C:\WINDOWS\UpdReg.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
1




-- Hosts -----------------------------------------------------------------------

127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com

8718 more entries in hosts file.


-- End of Deckard's System Scanner: finished at 2008-06-08 09:05:42 ------------
 

Attachments

· TSF Security Manager, Emeritus
Joined
·
42,952 Posts
Hi liquimatic,


Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

Also be sure to carry out the instructions in the sequence listed below.

***************************************************

Close any open browsers.

--------------------------------------------------------------------


Open HijackThis and click on 'Do a System Scan Only'. 'Check' the following entries:

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = iexplore
F2 - REG:system.ini: UserInit=userinit.exe
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)


Click 'Fix Checked' and close HijackThis.

--------------------------------------------------------------------

It's important to run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course:

Using Internet Explorer, visit http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html

Answer Yes, when prompted to install an ActiveX component.
  • The program will then begin downloading the latest definition files.
  • Once the files have been downloaded click on NEXT
  • Locate the Scan Settings button & configure to:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:
      • Scan Archives
        [*]Scan Mail Bases
  • Click OK & have it scan My Computer
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.



  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

**Note**

To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan

---------------------------------------------------------------

Run a new scan with HijackThis.exe (not dss.exe) and save the log.

---------------------------------------------------------------

Please include the following in your next reply:

Kaspersky results
New HijackThis log
Update on system behavior
 

· Registered
Joined
·
8 Posts
Discussion Starter · #6 ·
hey again

I did all the steps you instructed and attached the files too. My computer has been running much better, but it still skips around sometimes (mostly when I leave Norton AntiVirus Autoprotect on), and it appears that i have a lot of infected files.

thanks again for all your help, i appreciate it!! :grin:


Kaspersky Scan

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Friday, June 13, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, June 13, 2008 23:02:07
Records in database: 861721
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Files scanned: 65876
Threat name: 8
Infected objects: 13
Suspicious objects: 0
Duration of the scan: 01:46:34


File name / Threat name / Threats count
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmimpro.jar-51fad18-1505c006.zip Infected: Exploit.Java.Gimsh.a 1
C:\Program Files\LimeShop\lime700.exe Infected: not-a-virus:AdWare.Win32.WebRebates.aa 1
C:\Program Files\LimeShop\lime700.exe Infected: not-a-virus:AdWare.Win32.HelpExpress 1
C:\Program Files\LimeShop\lime700.exe Infected: not-a-virus:AdWare.Win32.WebRebates.b 1
C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\00D9629E Infected: Trojan-Downloader.Java.OpenStream.w 1
C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\0D737183 Infected: Trojan.Win32.Agent.ay 1
C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\30FC2454 Infected: not-a-virus:AdWare.Win32.WebRebates.n 1
C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\5BA211B5.wmv Infected: Trojan-Downloader.WMA.Wimad.d 1
C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\5BDA5B78.wmv Infected: Trojan-Downloader.WMA.Wimad.d 1
C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\5C082746.wmv Infected: Trojan-Downloader.WMA.Wimad.d 1
C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\5C3C470C.wmv Infected: Trojan-Downloader.WMA.Wimad.d 1
C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\5C8E60B2.wmv Infected: Trojan-Downloader.WMA.Wimad.d 1
C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\5CE22455.wmv Infected: Trojan-Downloader.WMA.Wimad.d 1

The selected area was scanned.


HiJackThis Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:29:10 PM, on 6/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\KWorld Multimedia\PVR-TV 883 Utilities\C8XRCtl.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O8 - Extra context menu item: Web Rebates. - file://C:\Program Files\WebRebates4\websrebates\webtrebates\toprC0.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: PartyCasino.com - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\Program Files\PartyGaming\PartyCasino\RunCasino.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyCasino.com - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\Program Files\PartyGaming\PartyCasino\RunCasino.exe (file missing)
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\GameClient.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.att.net
O15 - Trusted Zone: http://*.att.net
O15 - Trusted Zone: *.sbcglobal.net
O15 - Trusted Zone: http://*.sbcglobal.net
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} - file://C:\WINDOWS\msxml4.cab
O16 - DPF: {9E17A5F9-2B9C-4C66-A592-199A4BA1FBC8} - http://pictures05.aim.com/ygp/aol/plugin/upf/AOLUPF.en-US-AIM.9.5.1.8.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://download.games.yahoo.com/games/popcap/zuma/popcaploader_v6.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

--
End of file - 8105 bytes



:pray:
 

Attachments

· TSF Security Manager, Emeritus
Joined
·
42,952 Posts
Hello liquimatic,

As you can see from the Kaspersky results, LimeShop carries infection.

It is highly recommended you uninstall LimeShop via the Add/Remove programs panel. Please see these link.


Regarding the use of P2P programs, references for the risk of using such are here, here and here.

-------------------------------------------------

Clear out Norton's Quarantine folder. If you're unsure on how to do it, you can use Symantec's guide.

-------------------------------------------------

Lastly, your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 6 and save it to your desktop.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 6. The Java SE Runtime Environment (JRE) allows end-users to run Java applications."
  • Click the "Download" button to the right.
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: "Accept License Agreement". Click on Continue.The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u6-windows-i586-p.exe to install the newest version.
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked

      • Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.
---------------------------------------------------------------------------------------------

After completing the above, your logs are clean. If there aren't any more problems, please continue with these final instructions and helpful links:

Reset hidden/system files and folders
Windows XP
===============
Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View tab.
* Deselect the Show hidden files and folders option.
* Select the Hide file extensions for known types option.
* Select the Hide protected operating system files option.
Click Yes to confirm.
Click OK.

Ensure Windows Auto Update is Enabled
*Go to Start>Run - type wuaucpl.cpl
*Tick on the checkbox - "Automatically download the updates, and install them on the schedule that I specify".
Click on "OK".

Create a new System Restore point
Click Start >> Run - type SYSDM.CPL & press Enter
* Select the System Restore Tab
* Tick on the checkbox - "Turn off System Restore on all drives"
Click Apply
* Then untick the same checkbox & click OK
This will flush out previous restore points (which contain the infections) and create a new restore point.

**************************************************************************************

To help protect your computer in the future I recommend that you get the following free programs if you do not already have them:

McAfee Site Advisor--free version. The folks there check out websites and based on their findings, rate it as Safe, Unknown, Caution, or Bad.

SpywareBlaster 4.0 to help prevent spyware from installing in the first place. Install & update SpywareBlaster with the latest definitions. After you have updated, click the button - enable protection for all unprotected items.
  • It will block any bad ActiveX from running in Internet Explorer and Firefox if it's listed in their database (which you should update frequently). To view their database and list of restricted sites, launch the program and click on each of the tabs on the main display page.

IESpyAD Zoned Out to block access to malicious websites so you cannot be redirected to them from an infected site or email. This severely impairs attempts to infect your system as it basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.


Update, and scan with your onboard Anti Malware and Anti Virus programs regularly. Without regular updates you will not be protected when new malicious programs are released.


In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:

PC Safety and Security--What Do I Need?
Think Prevention


HOW DID I GET INFECTED IN THE FIRST PLACE? by Tony Klein
MAKING INTERNET EXPLORER SAFER
Understanding and Using Firewalls


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.

-----------------------------------------------------

Follow the list above and the potential for infection will reduce dramatically.


**Kindly respond one more time and let me know if we may consider this thread resolved.
 

· Registered
Joined
·
8 Posts
Discussion Starter · #8 ·
Hi Ried,

Thanks again for your help and time. I took care of all(most) the steps you asked but I had a few follow up questions for the steps that were not 100% completed:

1) I had Limewire/Limeshop from a couple years ago, and uninstalled it back then because of the threats it caused. I guess it did not uninstall these Limeshop files when I went through the Control Panel uninstall. Would it be safe to just delete them manually since the control panel option is no longer available?

2) Also I uninstalled all previous versions of Java, then reinstalled like you had asked. I then ran the Kaspersky scanner again and it showed me a few different infected items with "java" in the title. Any thoughts?

Here are the logs:

Kaspersky Log
--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Tuesday, June 17, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Tuesday, June 17, 2008 07:08:11
Records in database: 876036
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Files scanned: 65967
Threat name: 4
Infected objects: 5
Suspicious objects: 0
Duration of the scan: 02:54:51


File name / Threat name / Threats count
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\6.0\44\232f2a6c-2e4ca0b5 Infected: Exploit.Java.Gimsh.a 1
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmimpro.jar-51fad18-1505c006.zip Infected: Exploit.Java.Gimsh.a 1
C:\Program Files\LimeShop\lime700.exe Infected: not-a-virus:AdWare.Win32.WebRebates.aa 1
C:\Program Files\LimeShop\lime700.exe Infected: not-a-virus:AdWare.Win32.HelpExpress 1
C:\Program Files\LimeShop\lime700.exe Infected: not-a-virus:AdWare.Win32.WebRebates.b 1

The selected area was scanned.

HJT Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:06:46 AM, on 6/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\NPSWF32_FlashUtil.exe -p
O8 - Extra context menu item: Web Rebates. - file://C:\Program Files\WebRebates4\websrebates\webtrebates\toprC0.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: PartyCasino.com - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\Program Files\PartyGaming\PartyCasino\RunCasino.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyCasino.com - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\Program Files\PartyGaming\PartyCasino\RunCasino.exe (file missing)
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Bodog Poker - {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - C:\Program Files\Bodog Poker\GameClient.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.att.net
O15 - Trusted Zone: http://*.att.net
O15 - Trusted Zone: *.sbcglobal.net
O15 - Trusted Zone: http://*.sbcglobal.net
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} - file://C:\WINDOWS\msxml4.cab
O16 - DPF: {9E17A5F9-2B9C-4C66-A592-199A4BA1FBC8} - http://pictures05.aim.com/ygp/aol/plugin/upf/AOLUPF.en-US-AIM.9.5.1.8.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://download.games.yahoo.com/games/popcap/zuma/popcaploader_v6.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

--
End of file - 8205 bytes



Thanks so much
 

Attachments

· TSF Security Manager, Emeritus
Joined
·
42,952 Posts
Yes, just go ahead and delete this folder:

C:\Program Files\LimeShop

------------------------

The instructions given for updating Java also should have cleared your Java cache. Did you follow those instructions as listed?

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup) If you do not see it, switch to 'Classic View'
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked

    • Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.
__________________

How is the system behaving?
 

· Registered
Joined
·
8 Posts
Discussion Starter · #10 ·
hi again

yep, i followed the instructions and removed the previous Java versions / cleared the Java cache. I also manually deleted all the limeshop/limewire remnants.

The system is behaving a lot better but it seems it has not fully returned to its normal performance (before i got the virus warnings about a month ago). Should I consider a reformat?

Thanks again
 

· TSF Security Manager, Emeritus
Joined
·
42,952 Posts
You certainly could reformat, and that would be the most certain way to be sure no malware remnants are lying around. Before you take that step, may I ask what issues remain?
 

· Registered
Joined
·
8 Posts
Discussion Starter · #12 ·
My computer has been acting much much better over the past few days thanks to your help. I guess for some reason it took a few days to heal or something. thanks! :grin:

My only remaining question is: why does the online kaspersky scan (i might pick up a full version) still recognize this file as being 'infected?'

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Saturday, June 21, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Saturday, June 21, 2008 14:11:56
Records in database: 880014
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Files scanned: 65177
Threat name: 1
Infected objects: 1
Suspicious objects: 0
Duration of the scan: 01:27:01


File name / Threat name / Threats count
C:\Documents and Settings\Matthew\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jvmimpro.jar-51fad18-1505c006.zip Infected: Exploit.Java.Gimsh.a 1

The selected area was scanned.
 

· TSF Security Manager, Emeritus
Joined
·
42,952 Posts
I'm glad to hear it's running better. Please see this link for an explanation of infected java cache http://www.java.com/en/download/help/cache_virus.xml

You currently have your Windows AutoUpdate set to 'notify before install.' When is the last time you downloaded and installed all Critical Updates from Microsoft?
 

· Registered
Joined
·
8 Posts
Discussion Starter · #14 ·
hmm... i'm not exactly 100% sure. I just install whatever is delivered to my system upon notification. I was under the impression that this was sufficient.

more of an update: computer is working a lot better. thanks for all your help! i really appreciate it. Can you please suggest a good antivirus? I always hear mediocre things about norton and am considering kaspersky as a result of your instructions.
 

· TSF Security Manager, Emeritus
Joined
·
42,952 Posts
Hi,

I'm really not at liberty to endorse any particular Anti Virus product. What I can tell you is that Kaspersky is an excellent product and much lighter on system resources than Norton.

If you like, you can download a trial version and see how you like it.

Download and install Kaspersky free trial from here: http://www.kaspersky.com/trials?chapter=146481750

Do not install it yet!

It's never a good idea to have more than 1 anti virus installed at a given time. System slow-downs and other OS issues will arise.

Uninstall your current Anti Virus via the Add or Remove Programs panel, then reboot your system.

After the reboot...

Double click on the Kaspersky installer you downloaded:
  • Select Complete Installation.
  • Select Activate 30 Day Trial.
  • Select Auto under "Update Mode" and click Update Now.
  • When the Update is complete click "Close" then "Next".
  • On the next screen click "Next".
  • Click "Next" again to bypass the Password screen.
  • Select Basic Protection and click "Next".
  • Then click Finish to Restart your computer.

Next, please reboot your computer in Safe Mode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.

Open Kaspersky:
  • On the left side click Scan.
  • Then click My Computer.
  • Click the box next to System Restore to remove the check.
  • Then on the Right Side click Scan.
  • When the scan is complete right click and select Select All.
  • Then click the Actions button and select Disinfect.
  • If this option is not available select Neutralize.
 
1 - 15 of 15 Posts
Status
Not open for further replies.
Top