Tech Support banner

Status
Not open for further replies.
1 - 11 of 11 Posts

·
Registered
Joined
·
6 Posts
Discussion Starter #1
Hi,
I want to say thanks in advance to everyone who tries to help me :D ...I have had this problem for a few days now. After a few minutes of being connected to the internet something happens.. and (I think my connection must slow down to a rate so slow it disables me from using the net)... It acts as if I'm disconnected or my connection has froze even though Windows XP says that I am still connected and at a normal rate. In order for me to succesfuly reconnect to the internet I have to restart my computer, though it does not solve the problem it gives me about a 1-10 minute window to look for help online .. :tongue2: then it slows down again making the net unusable.... At first I thought there might be something wrong with my modem drivers. So I downloaded the most recent drivers that were compatible with XP, yet the problem still remained... I did a scan with norton antivirus but it needs to be updated.. and also SpyBot and no virus' were found... I have tried posting messages at other sites for help but so far none of them have given any satisfying information or help regarding this problem. Errr... please I feel like I am being driven crazy by computer problems..:angry2: If anyone has any ideas suggegstions or advice please let me know I will appreciate it very much.. Thank you :winking:
 
S

·
Guest
Joined
·
0 Posts
Welcome to TSF LostTechBabe................:D

Do your other programs work at there usual speed after you get disconnected from the net or does everything slow down?
 

·
Registered
Joined
·
42 Posts
The exact same thing happened to me once. I did the usual, with checking with my ISP, checking all the cards, bios and settings, getting a new modem and cable, etc. Still had the problem. Re Ghosted with the most current image I had saved. Did not help. Re Ghosted with the oldest image (pure virgin XP) I had saved. Did not help. Did a fresh install of XP, problem gone, and has not been back. I still have no Earthly idea of what happened.
 

·
Registered
Joined
·
6 Posts
Discussion Starter #5
Great.. that makes it even more strange.. I have already done a clean install twice now and the problem is still here :crying:
 

·
Registered
Joined
·
336 Posts
run a scan here

Scandisk..defrag but first delete all temp files, internet temp files and cookies.

I always do a System Restore the moment any problem like this arises and not wait for days or even try any other fixes...99% of the time it works and only takes a couple of minutes.
 

·
Registered
Joined
·
6 Posts
Discussion Starter #7
:upset: Errr.. that didnt work either I cant use the scan at that website and I Defragged, but this stupid thing wont stop :angry2: :angry2: :cry:
 

·
Registered
Joined
·
336 Posts
is it dialup or broadband? (please don't say AOL)

clear HISTORY, Temp files and Cookies at Tools/Internet Options...first page. (check to see if they are full before deleting).
If you these folders are full then it will delete 1 file to make room for a new one but it will be very slow.

You can use this to clean temp files
 

·
Registered
Joined
·
6 Posts
Discussion Starter #10
Its a dial-up. I guess I should have mentioned that before, I have killed all history, temp, cookie files etc. a couple times now Im confused how this is suppose to help? :confused: Thanks for the advice though Ill try that program though I dont think it will help much but Im desperate :no:
 

·
Registered
Joined
·
40 Posts
Amplifying Information Needed

A few things that will help for us to track this down, basic stuff first.
-Processor Speed?
-Motherboard?
-Any overclocking?
-Windows Service Packs Installed?
-After each reboot, does the error reporting window come up?
-if so what does it say?
-Have you checked device manager to see if there are any icons displaying either an "x" or "!"?
-What modem are you using (v.90/v.92)?
-Who is your isp?
-What browser do you use?
-Is windows automatic update disabled?

I'm asking all these questions to try and guess weather or not it is a device driver conflict (yes it could be, even with a clean install of windows xp), or a software conflict (two programs competing for bandwidth at the same time and murdering your connection). Guessing at what the problem may be is all well and good, but it helps to have an in depth description of the symptoms and all the amplifing information available reguarding everything related to the problem.

Next up, go into control panel and open up phone and modem options, click on the "modems" tab, then click on "properties", then on the "diagnostics" tab, then the "view log" button. This will display each command and error that your computer spits out, keep an eye out for any errors, unknown responses, or things that are labeled unknown. Only advise me of those, DON'T POST THE ENTIRE LOG! It's a mite long normaly, and has some sensitive information that can be gleaned from it if you're sneaky.

Ghrrom
 
1 - 11 of 11 Posts
Status
Not open for further replies.
Top