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Discussion Starter · #1 ·
Hi,

I have a dell precision m4500 with 4gb of ram 500gb, i7q720.

Lately I've been having some freezes that last for 30sec. It happens once or twice during the day. The application I'm running stop responding for 30sec and then it comes back. This can even happen when I open the C: drive or when I click on a application in the start menu.

I've tried to install a bios update but I'm not able to run the update and I think this might be linked to my freeze problem. When I run M4500A07.exe (the m4500 a07 bios update) I get a windows where it says that the utility will update the bios and firmware. I click OK, a loading bar appear and loads really fast and then nothing happens.

I've tried right clicking the executable and running as administrator and the same thing happens.

Please help me.

Thank you.
 

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Why do you think a Bios update will resolve your issues? Does the Bios update directly address the problem(s) you are experiencing?
A Bios update gone wrong can render your Mobo useless.
Have you added any hardware to the original configuration?
 

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Discussion Starter · #3 ·
Hi,

My laptop still has the original configuration.

I don't think that the bios update will resolve the freeze issue it is just that I have the a04 version and it is pretty old so I would like to upgrade to a07.

Forget about the freeze issue. Why do you think the executable doesn't run the bios update?

Also I tried to run it in safe mode and it tells me that my AC adapter isn't plugged in when it is.

When I first bought my computer I was able to go from bios version a01 to a04 without any problem. Now a07 bios update will not execute.

Can you please help me.
 

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Download file to Desktop


The file M4500A07.EXE is using the Universal (Windows/ DOS) format and is designed to be directly executed from Windows environment.


  1. Click Download now.
    The File Download window appears.
  2. Click the Save button.
    The Save As window appears.
  3. Select Desktop using the drop-down menu to the right of Save in.
  4. Click the Save button.
    A progress meter moves as the download is completed.
  5. If necessary, click X in the upper right-hand corner of the Download Progress Window to close it upon completion.

NOTE: Shut down all other applications prior to running the BIOS update utility. The update utility reboots your system in order to get the new BIOS loaded.


Run the BIOS update utility from Windows environment


  1. Double click the Icon on your desktop labeled M4500A07.EXE.
    The Dell BIOS Flash window appears
  2. Click the Continue button.
    The message Pressing OK will close all applications, shut down Windows, Flash the BIOS, then reboot. appears.
  3. Click the OK button.
    The system will restart and the BIOS Flash will be completed.


Run the BIOS update utility from DOS environment (Non-Windows users)


NOTE: You will need to provide a bootable DOS diskette. This executable file does not create the DOS system files.

  1. Copy the file M4500A07.EXE to a bootable floppy.
  2. Boot from the floppy to the DOS prompt.
  3. Run the file by typing Y:\M4500A07.EXE (where y is the drive letter where the executable is located).
 

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Updating the Bios should only be done if the update directly addresses the problem(s) you are having.
Rule of thumb for the Bios-if it ain't broke don't fix it.
How old is the laptop?
What OS are you using?
Have you checked your Temps in the Bios? You can also use Core Temp to observe Temps while the PC is in Windows.
Try elevating the laptop so the bottom is not covered by the surface it is resting on.
 

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Discussion Starter · #8 ·
My laptop is four months old. I'm using windows 7 ultimate. The temp is fine. Freezes were caused by a virus that I removed. I still want to install the bios update and I'm unable to do it.

When following those steps and clicking the OK button a loading bar quickly appear and disappear and nothing happens :

Run the BIOS update utility from Windows environment

Double click the Icon on your desktop labeled M4500A07.EXE.
The Dell BIOS Flash window appears
Click the Continue button.
The message Pressing OK will close all applications, shut down Windows, Flash the BIOS, then reboot. appears.
Click the OK button.
The system will restart and the BIOS Flash will be completed.

Please help me.
 

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Freezes were caused by a virus that I removed. I still want to install the bios update and I'm unable to do it.
As I understand your post, you have the "freezes"problem resolved. If you have the "freezes" resolved than why do you feel you need to update the Bios?
Does the Bios version you want to update to address any problems(s) you are having?
Updating the Bios should never be done in Windows. Any type of interruption (Windows update, software update, any app running, etc.) during the update can render your Mobo useless.
 
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