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Discussion Starter · #1 ·
Hi, I'm hoping some one can help me -

i have this new HP Photosmart 2610, all-in-one printer. When I print from a Word doc, it will print some lines the top half only or only the top of the letters and very faint. then the previous and following lines print normal.

Can you please suggest what I can try to fix this?

thanks,
Rosy
 

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See if there was a control panel for the printer and run the clean utility. It will run some test pages. also make sure you have the cratriges installed correctly
 

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ronsena said:
See if there was a control panel for the printer and run the clean utility. It will run some test pages. also make sure you have the cratriges installed correctly
Hey, I'm having this exact same issue and have tried running the cleaning utility with no results. I tried replacing the black ink cartridge (the banding only appears when printing only from the black one) and the problem appeared to be resolved. Then after a week, the problem has reappeared, and I know I don't print THAT much. Anyone have any ideas?
 
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