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My Philips CDD4801/71 is being recognized by my XP Pro as XXilips CDmwzyueso...rw.. and when I try to use the firmware update it doesnt recognize it as philips so it doesnt update.. Someone help me please
 
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Welcome to Tech Support Forums zachnraff..............:D

Are you sure the IDE cable is connected the right way with pin no. one oriented properly?
And is it jumpered properly.
 
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