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Discussion Starter · #1 ·
Hello!

So I bought a PC a little over a year ago now and for a good amount of time it was perfect, until recently my audio has started stuttering and just being weird at times. It isn't just something that will happen a few times a day, however, as some days I'll start my PC and it will have the audio lag, and other days it will be fine all day. As well as this, I've gone from having 100-300 fps in most games to getting 30-90. I factory reset my entire PC last month when I started getting these problems, and it seems to have made things worse. My windows is completely up to date, so I was wondering if anyone could help me.

Thanks!
 

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Team Manager, Microsoft Support
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Make sure your audio drivers are up to date. Video drivers also. If you use nVidia, the monthly 3D download updates both.
 

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Discussion Starter · #3 ·
Make sure your audio drivers are up to date. Video drivers also. If you use nVidia, the monthly 3D download updates both.
My audio drivers and video drivers are completely up to date, so I don't think that's the problem, though I thought that too at first. What should I do now?
 

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What is the make and model # of your Computer or Motherboard?
Press the Windows key+X and choose Device Manager. Expand Display. Take note of your GPU (Display Adapter/Video Card) Go to the manufacturers download drivers site and download the latest driver. Go to the Computer or Motherboard download drivers site and download the latest Audio driver.
You can also try a Clean Boot. If that works, you can keep it this way, or your can add one startup or service item at a time until the behavior returns, then you will know the culprit.
 

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Discussion Starter · #6 ·
What is the make and model # of your Computer or Motherboard?
Press the Windows key+X and choose Device Manager. Expand Display. Take note of your GPU (Display Adapter/Video Card) Go to the manufacturers download drivers site and download the latest driver. Go to the Computer or Motherboard download drivers site and download the latest Audio driver.
You can also try a Clean Boot. If that works, you can keep it this way, or your can add one startup or service item at a time until the behavior returns, then you will know the culprit.
I've installed the newest video drivers for my GPU.

My motherboard is the ASUSTeK M5A78L-M/USB3, and the version is Rev X.0x. I'm not too sure how to download the latest audio drivers for this motherboard however, so if you could help me with that that would be much appreciated!
 

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Go to the Asus web site, type in your Make and Model #. the latest drivers for this board are for Windows 7 64bit. Select this. Or use this link. M5A78L-M PLUS/USB3|Motherboards|ASUS USA
Download the Chipset and the Audio driver separately. Unzip each download to your desktop or download location. Open the folder and Right click Asus Setup.exe and choose Properties, Compatibility tab. P:ut a check in Run this program in compatibility mode for and choose Windows 7. Also put a check in the box to Run as Administrator. Apply and Ok. Double click Asus Setup.exe to install the driver. Do the Chipset Driver First, Restart the computer and then install the Audio driver.
 

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Discussion Starter · #8 ·
Go to the Asus web site, type in your Make and Model #. the latest drivers for this board are for Windows 7 64bit. Select this. Or use this link. M5A78L-M PLUS/USB3|Motherboards|ASUS USA
Download the Chipset and the Audio driver separately. Unzip each download to your desktop or download location. Open the folder and Right click Asus Setup.exe and choose Properties, Compatibility tab. P:ut a check in Run this program in compatibility mode for and choose Windows 7. Also put a check in the box to Run as Administrator. Apply and Ok. Double click Asus Setup.exe to install the driver. Do the Chipset Driver First, Restart the computer and then install the Audio driver.
Thanks a lot for the help!

I've installed the drivers you've suggested and I've also performed a clean boot, and I'll be sure to update this post if my performance improves. Lastly, do you have any tips for improving the overall speed of my computer to what it was when I first got it? Thanks.
 

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Discussion Starter · #9 ·
UPDATE: The problems been completely resolved, thank you so much for the help. Let me know if theres anything I can do to improve the speed of my computer to what it was when I first got it!

Thanks so much!
 

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Team Manager, Microsoft Support
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Everybody seems to think FPS are limited by the GPU. Actually it's the CPU. Also play on an Ethernet connection, not Wi-Fi. If you want further info, we need your specs.
 
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