pc crashing
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Right click on my computer
Select Properties
Go to the Advanced Tab
Go to Startup and Recovery
Click the Settings button
Deselect Automatically Restart
If you can't get it, try this way:
Press F8 while it is booting. When you get your options, scroll down to "Disable automatic restart"
Then, instead of restarting when there is a problem, you will get a blue screen with information on it
Post that info here
Select Properties
Go to the Advanced Tab
Go to Startup and Recovery
Click the Settings button
Deselect Automatically Restart
If you can't get it, try this way:
Press F8 while it is booting. When you get your options, scroll down to "Disable automatic restart"
Then, instead of restarting when there is a problem, you will get a blue screen with information on it
Post that info here
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142 Posts
DT has given the best advice to stop the Random restarts...but if your computer is restarting like like this then there is a problem definately...I think its related to overheating...Check in the BIOS when it restarts wat are the temps of it coz overheating can damage ur CPU in the long term and will make it slow...
Here is the data I got from microsoft after the restart for the error:
BCCode : 19 BCP1 : 00000020 BCP2 : FF9A7000 BCP3 : FF9A7188
BCP4 : AA31DB7A OSVer : 5_1_2600 SP : 2_0 Product : 768_1
And this is the data of the files that was included in the content:
C:\DOCUME~1\Owner\LOCALS~1\Temp\WER5fce.dir00\Mini011807-01.dmp
C:\DOCUME~1\Owner\LOCALS~1\Temp\WER5fce.dir00\sysdata.xml
Here is the system info:
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name HOMEPC
System Manufacturer Compaq Presario 061
System Model PC184A-ABA SR1123WM NA430
System Type X86-based PC
Processor x86 Family 15 Model 3 Stepping 3 GenuineIntel ~2666 Mhz
BIOS Version/Date Phoenix Technologies, LTD 3.10, 4/15/2004
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name HOMEPC\Owner
Time Zone Central Standard Time
Total Physical Memory 256.00 MB
Available Physical Memory 18.83 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 606.27 MB
Page File C:\pagefile.sys
BCCode : 19 BCP1 : 00000020 BCP2 : FF9A7000 BCP3 : FF9A7188
BCP4 : AA31DB7A OSVer : 5_1_2600 SP : 2_0 Product : 768_1
And this is the data of the files that was included in the content:
C:\DOCUME~1\Owner\LOCALS~1\Temp\WER5fce.dir00\Mini011807-01.dmp
C:\DOCUME~1\Owner\LOCALS~1\Temp\WER5fce.dir00\sysdata.xml
Here is the system info:
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name HOMEPC
System Manufacturer Compaq Presario 061
System Model PC184A-ABA SR1123WM NA430
System Type X86-based PC
Processor x86 Family 15 Model 3 Stepping 3 GenuineIntel ~2666 Mhz
BIOS Version/Date Phoenix Technologies, LTD 3.10, 4/15/2004
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name HOMEPC\Owner
Time Zone Central Standard Time
Total Physical Memory 256.00 MB
Available Physical Memory 18.83 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 606.27 MB
Page File C:\pagefile.sys
turn off the auto reboot and post the full error message that you get on the bsod in full
control panel/system/advanced/startup and recovery settings
untick the auto reboot box
your ram could use doubling for xo to 512mb
your system specs are
cpu
video card
hard drives
cd/dvd drives
power supply details from the label on the side of the power supply
control panel/system/advanced/startup and recovery settings
untick the auto reboot box
your ram could use doubling for xo to 512mb
your system specs are
cpu
video card
hard drives
cd/dvd drives
power supply details from the label on the side of the power supply
Joined
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428 Posts
You should be able to find the error in Event Viewer
This is the info that was on the blue screen after I checked to not to automaticly restart:
A problem has been detected and windows has been shut down to prevent damage to your computer.
Driver_irql_not_loss_or_equal
If this is the first time you've seen this stop error screen restart your computer. If this screen appears again follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable Bios memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select safe mode.
Techincal Information:
Stop: 0x000000D1 (0xFFA3D000, 0x00000002, 0x00000001, 0x8199B7DE)
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or techincal support group for further assistance.
A problem has been detected and windows has been shut down to prevent damage to your computer.
Driver_irql_not_loss_or_equal
If this is the first time you've seen this stop error screen restart your computer. If this screen appears again follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable Bios memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select safe mode.
Techincal Information:
Stop: 0x000000D1 (0xFFA3D000, 0x00000002, 0x00000001, 0x8199B7DE)
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or techincal support group for further assistance.
Joined
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428 Posts
Is there more to the message, like a file name
eg
random-file.dll or random-file.sys
How many sticks of RAM do you have. Check Device Manager for errors.
This is generally a driver problem, but could be RAM also
Did you recently add anything?
.
eg
random-file.dll or random-file.sys
How many sticks of RAM do you have. Check Device Manager for errors.
This is generally a driver problem, but could be RAM also
Did you recently add anything?
.
I haven't added anything. Here is the error from the event viewer.
Error code 1000008e, parameter1 c0000005, parameter2 bfa15238, parameter3 ef67ca78, parameter4 00000000.
I did have another blue screen earlier that had a dll file in it and included about the device drivers. Everything is the device manager seems to the working. I'm adding attachments of the drive info, memory info and cpu info.
Error code 1000008e, parameter1 c0000005, parameter2 bfa15238, parameter3 ef67ca78, parameter4 00000000.
I did have another blue screen earlier that had a dll file in it and included about the device drivers. Everything is the device manager seems to the working. I'm adding attachments of the drive info, memory info and cpu info.
Attachments
Joined
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428 Posts
I would go to the compaq-hp site and enter your model number and get ALL the drivers for your system.
Is your video onboard ? Do you have any PCI cards?
Is your video onboard ? Do you have any PCI cards?
there is a lot on it here
http://kindel.com/blogs/charlie/archive/2004/05/26/282.aspx
http://kindel.com/blogs/charlie/archive/2004/05/26/282.aspx
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