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Discussion Starter · #1 ·
Hi like the topic title say's i have a 3rd Pc that i hooked up to the net in my home how ever I'm having some trouble with it it says that its connected at100.0 Mbits/s but when i try and open programs like IE,Fire Fox, MSN or any other program that requires an internet connection none of them work.

I've tryed everything i can think of :
switching the ethernet cables from one of my pc's that have an internet connection
resetting the router(by unplugging it and by pushing the reset button)
 

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Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.



  • If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
  • For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
  • Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
  • If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
 

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Discussion Starter · #3 · (Edited)
Mother Board:Dell Intel Pentium 3
Ethernet Card: ADMtek AN983 #3
ISP: Distributel
Conection Type: Wired
Windows XP Home(French) Version 2002 SP3
Browsers: IE and Fire Fox


Microsoft Windows XP [version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Linda Deer>ping 206.190.60.37

Envoi d'une requête 'ping' sur 206.190.60.37 avec 32 octets de données*:

Délai d'attente de la demande dépassé.
Délai d'attente de la demande dépassé.
Délai d'attente de la demande dépassé.
Délai d'attente de la demande dépassé.

Statistiques Ping pour 206.190.60.37:
Paquets*: envoyés = 4, reçus = 0, perdus = 4 (perte 100%),

C:\Documents and Settings\Linda Deer>ping yahoo.com
La requête Ping n'a pas pu trouver l'hôte yahoo.com. Vérifiez le nom et essayez
à nouveau.

C:\Documents and Settings\Linda Deer>nbtstat -n

Connexion au réseau local 4:
Adresse IP du noeud*: [192.168.2.10] ID d'étendue*: []

Table nom local NetBIOS

Nom Type Statut
---------------------------------------------
LINDA-FF12588BC<00> UNIQUE Inscrit
LINDA-FF12588BC<20> UNIQUE Inscrit
MSHOME <00> Groupe Inscrit

C:\Documents and Settings\Linda Deer>ipconfig /all

Configuration IP de Windows

Nom de l'hôte . . . . . . . . . . : linda-ff12588bc
Suffixe DNS principal . . . . . . :
Type de noud . . . . . . . . . . : Inconnu
Routage IP activé . . . . . . . . : Non
Proxy WINS activé . . . . . . . . : Non
Liste de recherche du suffixe DNS : no-domain-set.bellcanada

Carte Ethernet Connexion au réseau local 4:

Suffixe DNS propre à la connexion : no-domain-set.bellcanada
Description . . . . . . . . . . . : Carte Ethernet à base ADMtek AN983 #
3
Adresse physique . . . . . . . . .: 00-50-BF-B6-80-8D
DHCP activé. . . . . . . . . . . : Oui
Configuration automatique activée . . . . : Oui
Adresse IP. . . . . . . . .*. . . : 192.168.2.10
Masque de sous-réseau . . .*. . . : 255.255.255.0
Passerelle par défaut . . .*. . . : 192.168.2.1
Serveur DHCP. . . . . . . . . . . : 192.168.2.1
Serveurs DNS . . . . . . . . . . : 192.168.2.1
Bail obtenu . . . . . . . .*. . . : mardi 5 mai 2009 09:53:53
Bail expirant . . . . . . .*. . . : vendredi 8 mai 2009 09:53:53

C:\Documents and Settings\Linda Deer>
 

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Discussion Starter · #7 ·
Its DSL right?
I'm using Bell Canada too and I probably have the same router 2wire 2701HG-G

have you tried a different phone cord to the wall?
yes it is DSL, but im not with Bell Canada I'm with Distributel, and as for trying a differant phone cord i dont see why since the other 2 pcs are working fine its just one that cant connect to the net
 

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TCP/IP stack repair options for use with Windows XP with SP2/SP3.

Start, Run, CMD to open a command prompt:

In the command prompt window that opens, type type the following commands:

Note: Type only the text in bold for the following commands.

Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

Reboot the machine.
 
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