Tech Support Forum banner
Status
Not open for further replies.
1 - 4 of 4 Posts

· Registered
Joined
·
2 Posts
Discussion Starter · #1 ·
My Gateway laptop recently crashed. According to my amateur opinion, the motherboard was fried (the fan had been malfunctioning since about a year after I purchased it, so it was always heating up a lot). So I bought a hard drive enclosure with the USB cord and connected it to my new laptop. I was able to access what used to be the old C: drive easily, but the hard drive had a partition where I stored the majority of my files. For some reason, I cannot access this partition. I used EaseUs Partition Master and was able to explore the partition and saw that my files are still there, but I couldn't access them still.
I was wondering what my options are.
The only solution I could come up with is copy the entire partition to the new laptop. :confused:
 

· Global Moderator
Using Google to solve problems
Joined
·
44,986 Posts
Run Check Disk. With the drive attached through the enclosure. Go to Start/Search and type CMD Right click the CMD icon in the search results and Run As Administrator. In the Elevated Command Prompt type the drive letter of the corrupt partition (eg) G: and press enter (eg) G:\> at this prompt type chkdsk /f and press enter. Now type a Y for Yes to Unmount the drive. Check Disk will try to fix any file errors.
If this still fails, then you can try and recover your files using the free TestDisk program. But I have had the best luck with GetDataBack. You will need a partition of the same size or larger to restore your files to.
 

· Registered
Joined
·
2 Posts
Discussion Starter · #3 ·
Tried accessing F: drive in the command prompt, but all it said was "data error <cyclic redundancy check>"
I'm assuming the partition might have become corrupt at some point when the computer crashed.
I guess I will have to copy the entire partition to another partition, which is what I was hoping I wouldn't have to do because of lack of space. Oh well. Thanks
 

· Global Moderator
Using Google to solve problems
Joined
·
44,986 Posts
<cyclic redundancy check>
CRC errors are caused by too many bad sectors on the drive. It is very hard to recover files from a drive like this and it cannot be repaired.
You can run the recovery programs like the free TestDisk program. But I have had the best luck with GetDataBack. You will need another drive of the same size or larger to restore your files to.
 
1 - 4 of 4 Posts
Status
Not open for further replies.
Top