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147 Posts
Discussion Starter #1
Hello,
Just started having real problems loading pages, have run everything i can think of, here is my HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 12:43:28 PM, on 9/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\Plaxo\2.3.4.5\InstallStub.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Documents and Settings\Associate\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr6/*http://www.yahoo.com/ext/search/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.aflac.com/login.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.fujitsupc.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.aflac.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:7900
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuardDLBLOCK.CBrowserHelper - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\yt.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [IndicatorUtility] C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
O4 - HKLM\..\Run: [LoadFujitsuQuickTouch] C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
O4 - HKLM\..\Run: [LoadBtnHnd] C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\BellSouth\hcenter.exe" /starthidden /tgcmdwrapper
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04b\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PlaxoUpdate] C:\WINDOWS\Plaxo\2.3.4.5\InstallStub.exe -a
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.fujitsupc.com/
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - http://down.plaxo.com/down/latest/PlaxoInstall.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-9.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\system32\Brmfrmps.exe" -service (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

Any advice?
Pete
 

·
TSF Security Team, Emeritus
Joined
·
26,363 Posts
Please disable Spywareguard, as it may hinder the removal of some entries. You can re-enable it after you're done.
  • Right click the running icon of Spywareguard located in the system tray
  • Go to Menu > File > Exit and confirm the programs close.

Have HijackThis fix these entries:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com


Then, Perform an online scan with Internet Explorer with Kaspersky WebScanner

Next Click on Launch Kaspersky Anti-Virus Web Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
    • In the scan settings make that the following are selected:
      • Scan using the following Anti-Virus database:
        • Standard
      • Scan Options:
        • Scan Archives
        • Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
Copy and paste that information in your next post along with a new HJT log

* Turn off the real time scanner of any existing antivirus program while performing the online scan
 

·
TSF Security Team, Emeritus
Joined
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26,363 Posts
Try it again. If it doesnt work, try doing it with another online scanner.

Perform an online scan with Internet Explorer with Panda ActiveScan
  1. Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
  2. Click Scan Now
  3. Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting My Computer
  • If it finds any malware, it will offer you a report.
  • Click on see report. Then click Save report
Post the contents of the report in your next reply

*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan
 

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Registered
Joined
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147 Posts
Discussion Starter #5
here's what i get when i tried panda

Error on downloading ActiveScanAn error has occurred downloading Panda ActiveScan. Please repeat the process. If the error occurs again, restart your system and try againPossible causes of this error are:

Not allowing the application's ActiveX control to be downloaded.

Problems with the Internet connection.

The error could be due to a download error or an installation error due to lack of hard disk space, privileges etc.,...

i ran ad aware, spybot, cleanup, etc, and nothing came up, here's another HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 9:11:46 AM, on 9/23/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\WINDOWS\Plaxo\2.3.4.5\InstallStub.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\Support.com\BellSouth\hcenter.EXE
C:\Documents and Settings\Associate\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.aflac.com/login.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.fujitsupc.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.aflac.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:7900
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\yt.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [IndicatorUtility] C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
O4 - HKLM\..\Run: [LoadFujitsuQuickTouch] C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
O4 - HKLM\..\Run: [LoadBtnHnd] C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\BellSouth\hcenter.exe" /starthidden /tgcmdwrapper
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04b\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKCU\..\Run: [PlaxoUpdate] C:\WINDOWS\Plaxo\2.3.4.5\InstallStub.exe -a
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.fujitsupc.com/
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - http://down.plaxo.com/down/latest/PlaxoInstall.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-9.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\system32\Brmfrmps.exe" -service (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

any ideas?
Pete
 

·
TSF Security Team, Emeritus
Joined
·
26,363 Posts
Since you're having problems running the online scan, let's bring the scanner to you.

Please download Ewido Security Suite
  • Install Ewido Security Suite
  • When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
  • Double-click the icon on Desktop to launch Ewido
You will need to update Ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido
When you have finished updating, EXIT Ewido.


Reboot to Safe Mode

Run Ewido with it's updated definitions:(...it's important that all windows must be closed)
  • Click Scanner
  • Click Complete System Scan to begin scanning.
  • Click OK when prompted to clean files
With the first file it prompts to clean, select the option:
  • "Perform action on all infections"
  • .Choose clean and click OK.
Once finished, click the Save report button & save the report to your desktop

** Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete.
 

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147 Posts
Discussion Starter #7
after ewido

I hit the wrong button and didnt get the save file, but i did figure out how to copy some of it...it found 23 objects, did a rescan, and it found nothing that time:

---------------------------------------------------------
ewido security suite - Startup report
---------------------------------------------------------

+ Created on: 10:25:59 AM, 9/26/2005
+ Report-Checksum: 1AA2C53C

Reg\HKLM\Run HotKeysCmds C:\WINDOWS\System32\hkcmd.exe
Reg\HKLM\Run AGRSMMSG AGRSMMSG.exe
Reg\HKLM\Run Apoint C:\Program Files\Apoint2K\Apoint.exe
Reg\HKLM\Run IndicatorUtility C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
Reg\HKLM\Run LoadFujitsuQuickTouch C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
Reg\HKLM\Run LoadBtnHnd C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
Reg\HKLM\Run BJCFD C:\Program Files\BroadJump\Client Foundation\CFD.exe
Reg\HKLM\Run tgcmd "C:\Program Files\Support.com\BellSouth\hcenter.exe" /starthidden /tgcmdwrapper
Reg\HKLM\Run QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
Reg\HKLM\Run iTunesHelper C:\Program Files\iTunes\iTunesHelper.exe
Reg\HKLM\Run AVG7_CC C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
Reg\HKLM\Run SSBkgdUpdate "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
Reg\HKLM\Run PaperPort PTD C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
Reg\HKLM\Run IndexSearch C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
Reg\HKLM\Run SetDefPrt C:\Program Files\Brother\Brmfl04b\BrStDvPt.exe
Reg\HKLM\Run ControlCenter2.0 C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
Reg\HKCU\Run PlaxoUpdate C:\WINDOWS\Plaxo\2.3.4.5\InstallStub.exe -a
Reg\HKCU\Run ctfmon.exe C:\WINDOWS\system32\ctfmon.exe
Shell\CommonStartup Adobe Reader Speed Launch.lnk C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
Shell\CommonStartup Status Monitor.lnk C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Status Monitor.lnk
Shell\UserStartup SpywareGuard.lnk C:\Documents and Settings\Associate\Start Menu\Programs\Startup\SpywareGuard.lnk
 

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Discussion Starter #8
after ewido

I hit the wrong button and didnt get the save file, but i did figure out how to copy some of it...it found 23 objects, did a rescan, and it found nothing that time:

---------------------------------------------------------
ewido security suite - Startup report
---------------------------------------------------------

+ Created on: 10:25:59 AM, 9/26/2005
+ Report-Checksum: 1AA2C53C

Reg\HKLM\Run HotKeysCmds C:\WINDOWS\System32\hkcmd.exe
Reg\HKLM\Run AGRSMMSG AGRSMMSG.exe
Reg\HKLM\Run Apoint C:\Program Files\Apoint2K\Apoint.exe
Reg\HKLM\Run IndicatorUtility C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
Reg\HKLM\Run LoadFujitsuQuickTouch C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
Reg\HKLM\Run LoadBtnHnd C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
Reg\HKLM\Run BJCFD C:\Program Files\BroadJump\Client Foundation\CFD.exe
Reg\HKLM\Run tgcmd "C:\Program Files\Support.com\BellSouth\hcenter.exe" /starthidden /tgcmdwrapper
Reg\HKLM\Run QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
Reg\HKLM\Run iTunesHelper C:\Program Files\iTunes\iTunesHelper.exe
Reg\HKLM\Run AVG7_CC C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
Reg\HKLM\Run SSBkgdUpdate "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
Reg\HKLM\Run PaperPort PTD C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
Reg\HKLM\Run IndexSearch C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
Reg\HKLM\Run SetDefPrt C:\Program Files\Brother\Brmfl04b\BrStDvPt.exe
Reg\HKLM\Run ControlCenter2.0 C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
Reg\HKCU\Run PlaxoUpdate C:\WINDOWS\Plaxo\2.3.4.5\InstallStub.exe -a
Reg\HKCU\Run ctfmon.exe C:\WINDOWS\system32\ctfmon.exe
Shell\CommonStartup Adobe Reader Speed Launch.lnk C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
Shell\CommonStartup Status Monitor.lnk C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Status Monitor.lnk
Shell\UserStartup SpywareGuard.lnk C:\Documents and Settings\Associate\Start Menu\Programs\Startup\SpywareGuard.lnk

and i also got this one:

---------------------------------------------------------
ewido security suite - Connection report
---------------------------------------------------------

+ Created on: 10:41:11 AM, 9/26/2005
+ Report-Checksum: F9587033

TCP 0.0.0.0:135 0.0.0.0:0 LISTENING
TCP 0.0.0.0:445 0.0.0.0:0 LISTENING
TCP 0.0.0.0:3389 0.0.0.0:0 LISTENING
TCP 0.0.0.0:5101 0.0.0.0:0 LISTENING
TCP 127.0.0.1:1026 0.0.0.0:0 LISTENING
TCP 192.168.2.100:139 0.0.0.0:0 LISTENING
TCP 192.168.2.100:1086 206.190.50.152:443 TIME_WAIT
TCP 192.168.2.100:1157 205.152.59.17:25 ESTABLISHED
TCP 192.168.2.100:1259 209.59.143.50:80 ESTABLISHED
TCP 192.168.2.100:1260 216.155.193.142:5050 ESTABLISHED
TCP 192.168.2.100:1261 216.136.232.45:80 TIME_WAIT
TCP 192.168.2.100:1262 84.53.144.152:80 TIME_WAIT
TCP 192.168.2.100:1263 68.142.197.57:80 TIME_WAIT
TCP 192.168.2.100:1271 206.190.50.152:443 ESTABLISHED
TCP 192.168.2.100:1272 206.190.50.129:443 TIME_WAIT
UDP 0.0.0.0:445
UDP 0.0.0.0:500
UDP 0.0.0.0:1038
UDP 0.0.0.0:1039
UDP 0.0.0.0:1270
UDP 0.0.0.0:4500
UDP 127.0.0.1:123
UDP 127.0.0.1:1031
UDP 127.0.0.1:1045
UDP 127.0.0.1:1066
UDP 192.168.2.100:123
UDP 192.168.2.100:137
UDP 192.168.2.100:138
UDP 192.168.2.100:1271
 

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147 Posts
Discussion Starter #9
finally got it, it takes 5-10 minutes for this page to load

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 2:46:36 PM, 9/26/2005
+ Report-Checksum: D1FC9105

+ Scan result:

C:\Documents and Settings\Associate\Cookies\[email protected][1].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Associate\Cookies\[email protected][2].txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\Documents and Settings\Associate\Cookies\[email protected][1].txt -> Spyware.Cookie.Liveperson : Cleaned with backup


::Report End

that was from ewido scan, the first one i did got 23, this time just 3, please help!
Thanks!!!!!
Pete
 

·
TSF Security Team, Emeritus
Joined
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6,962 Posts
What Ewido found was find. Those are just cookies.... Lets try another scanner...

Please download Trend Micro™ Anti-Spyware for the Web Utility (by clicking the "Scan and Clean your PC" button).
  • Save it to your desktop.
  • Double-click the new icon on your desktop (tmas-web-scan.exe)
  • It will say "Loading TrendMicro definitions".
  • Once the definitions are loaded, the program will appear to close then re-open.
  • Click "Start Scan"
  • After it's done scanning, click "Scan Results"
  • Make sure all items found have a check next to them, then click "Clean Threats Now".
  • Click Exit.
Reboot your computer. In place of the TrendMicro icon will be a text file called "Antispyware.log", please double-click that log and copy the entire contents and paste them here.

I then need you to repeat the same procedure above again... using the TrendMicro tool. I need the log from the second scan/clean...NOT the first...as this will contain what’s left in the system.
 

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147 Posts
Discussion Starter #11
heres the latest

heres the first results, just cookies, the second said nothing found, also posted here, so why are the pages still loading so slowly? I really appreciate your help, i cant figure this out....

Started Scanning
Internet Cookies
Found 'server.iad.liveperson.net' in 'Internet Explorer Cache'
Found 'insightexpressai.com' in 'Internet Explorer Cache'
Found 'server.iad.liveperson.net' in 'Internet Explorer Cache'
Programs in Memory
Windows Registry
Internet URL Shortcuts
Files and Directories
Finished Scanning
Started Backup
Finished Backup
Started Cleaning
Finished Cleaning
Started Scanning
Internet Cookies
Programs in Memory
Windows Registry
Internet URL Shortcuts
Files and Directories

that was the first, heres the second:

Finished Scanning
heres another hjt log, if it helps:

Logfile of HijackThis v1.99.1
Scan saved at 9:38:10 AM, on 9/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\WINDOWS\Plaxo\2.3.4.5\InstallStub.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Associate\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.aflac.com/login.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.fujitsupc.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.aflac.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:7900
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [IndicatorUtility] C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
O4 - HKLM\..\Run: [LoadFujitsuQuickTouch] C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
O4 - HKLM\..\Run: [LoadBtnHnd] C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\BellSouth\hcenter.exe" /starthidden /tgcmdwrapper
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04b\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKCU\..\Run: [PlaxoUpdate] C:\WINDOWS\Plaxo\2.3.4.5\InstallStub.exe -a
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.fujitsupc.com/
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - http://down.plaxo.com/down/latest/PlaxoInstall.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-9.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\system32\Brmfrmps.exe" -service (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

Thank you!!
Pete
 

·
TSF Security Team, Emeritus
Joined
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6,962 Posts
I'm leaning to a connection issue with your ISP. Your logs are clean. Lets try something though and look deeper....

Download Winsock2Fix and unzip it. Then double-click on it to run it.

Download WinPFInd http://www.bleepingcomputer.com/files/oldtimer/WinPFind.zip and extract it to your C:\ folder. This will create a folder called WinPFind in the C:\ folder.

Download Track qoo http://www.geekstogo.com/downloads/Trackqoo.zip
Save it somewhere you will remember like the Desktop. Unzip the Track qoo.vbs inside to your desktop. DO NOT run it yet!

Reboot into Safe Mode
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.!



Inside C:\WinPFind is a file called WinPFind.exe. Double-click on this file to launch the program. Once it is launched, click on the Start Scan button and wait for it to finish. This program will scan large amounts of files on your computer for known patterns so please be patient while it works as it can take a while, upwards to 30 minutes or more.! Once the Scan is Complete it will make a txt file (log) of what was found.

1. Go to the WinPFind folder
2. Locate WinPFind.txt
3. Please post those results in your next post!

REBOOT to normal mode.

Double Click on "Track qoo.vbs"

Note - If you Antivirus has Script Blocking, you will get a Pop Up Windows asking you what to do. Allow this Entire Script to Run, its harmless!

Wait a few seconds and a notepad page will pop up, Copy & Paste those results and place them in the next post along with the results of WinPFind!

So I need the following tool logs..

WinPFind.txt log
Track qoo.vbs log




**NOTE**

BroadJump - Newer name for BroadJump Foundation Client (BJCFD) from BroadJump.com, now Motive. The software collects information on your Internet activity and sends it to your ISP so that your ISP can serve you advertisements related to the type of sites you visit. I would ask your ISP on how to remove it and why they installed it in the first place. Please do not uninstall the program, since it looks like it is required for your internet connection. This especially applies to those who use SBC as their ISP (Internet Service Provider). If they can't/won't resolve this problem for you, then it's time to switch to another provider that don't embed this spyware in their program. You will most likely also have Support.com installed. The same situation applies here also. Try to find out how to remove it from your ISP. Don't uninstall it yourself.
 

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Registered
Joined
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147 Posts
Discussion Starter #14
results

here they are:

UPX!
FSG!
PEC2
PECompact2
Umonitor
qoologic
aspack
PTech
urllogic
ad-beh
ad-behNior.com
sYVLLSAKY
_rtneg3
SAHAgent
buddy.exe
ZepMon
aurora.exe
;2x(V]@BMD
Tlji7Mk
KavSvc
69.59.186.63
209.66.67.134
66.63.167.97
66.63.167.77
abetterinternet.com
8B!7F\(T
testpopup
web-nex
yourkey
winsync
rec2_run
WinShutDown
ad-w-a-r-e.com


and track:

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
"AGRSMMSG"="AGRSMMSG.exe"
"Apoint"="C:\\Program Files\\Apoint2K\\Apoint.exe"
"IndicatorUtility"="C:\\Program Files\\Fujitsu\\Fujitsu Hotkey Utility\\IndicatorUty.exe"
"LoadFujitsuQuickTouch"="C:\\Program Files\\Fujitsu\\Application Panel\\QuickTouch.exe"
"LoadBtnHnd"="C:\\Program Files\\Fujitsu\\BtnHnd\\BtnHnd.exe"
"BJCFD"="C:\\Program Files\\BroadJump\\Client Foundation\\CFD.exe"
"tgcmd"="\"C:\\Program Files\\Support.com\\BellSouth\\hcenter.exe\" /starthidden /tgcmdwrapper"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"iTunesHelper"="C:\\Program Files\\iTunes\\iTunesHelper.exe"
"AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgcc.exe /STARTUP"
"SSBkgdUpdate"="\"C:\\Program Files\\Common Files\\Scansoft Shared\\SSBkgdUpdate\\SSBkgdupdate.exe\" -Embedding -boot"
"PaperPort PTD"="C:\\Program Files\\ScanSoft\\PaperPort\\pptd40nt.exe"
"IndexSearch"="C:\\Program Files\\ScanSoft\\PaperPort\\IndexSearch.exe"
"SetDefPrt"="C:\\Program Files\\Brother\\Brmfl04b\\BrStDvPt.exe"
"ControlCenter2.0"="C:\\Program Files\\Brother\\ControlCenter2\\brctrcen.exe /autorun"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"

-----------------
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers


Subkey --- AVG7 Shell Extension
{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}
C:\Program Files\Grisoft\AVG Free\avgse.dll

Subkey --- Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03}
C:\WINDOWS\System32\cscui.dll

Subkey --- Open With
{09799AFB-AD67-11d1-ABCD-00C04FC30936}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- Open With EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- WinZip
{E0D79304-84BE-11CE-9641-444553540000}
C:\PROGRA~1\WinZip\WZSHLSTB.DLL

Subkey --- Yahoo! Mail
{5464D816-CF16-4784-B9F3-75C0DB52B499}
C:\PROGRA~1\Yahoo!\Common\ymmapi20041123.dll

Subkey --- {a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
Start Menu Pin
C:\WINDOWS\system32\SHELL32.dll

=====================

HKEY_CLASSES_ROOT\Folder\shellex\ColumnHandlers


Subkey --- {0D2E74C4-3C34-11d2-A27E-00C04FC30871}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {24F14F01-7B1C-11d1-838f-0000F80461CF}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {24F14F02-7B1C-11d1-838f-0000F80461CF}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {66742402-F9B9-11D1-A202-0000F81FEDEE}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {F9DB5320-233E-11D1-9F84-707F02C10627}
C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll

==============================
C:\Documents and Settings\All Users\Start Menu\Programs\Startup

Adobe Reader Speed Launch.lnk
Status Monitor.lnk
==============================
C:\Documents and Settings\Associate\Start Menu\Programs\Startup

Adobe Reader Speed Launch.lnk
Status Monitor.lnk
desktop.ini
==============================
C:\WINDOWS\system32 cpl files


access.cpl Microsoft Corporation
appwiz.cpl Microsoft Corporation
bthprops.cpl Microsoft Corporation
desk.cpl Microsoft Corporation
firewall.cpl Microsoft Corporation
hdwwiz.cpl Microsoft Corporation
igfxcpl.cpl Intel Corporation
inetcpl.cpl Microsoft Corporation
intl.cpl Microsoft Corporation
irprops.cpl Microsoft Corporation
joy.cpl Microsoft Corporation
jpicpl32.cpl Sun Microsystems
main.cpl Microsoft Corporation
mmsys.cpl Microsoft Corporation
ncpa.cpl Microsoft Corporation
netsetup.cpl Microsoft Corporation
nusrmgr.cpl Microsoft Corporation
nwc.cpl Microsoft Corporation
odbccp32.cpl Microsoft Corporation
plugincpl140_01.cpl Sun Microsystems
powercfg.cpl Microsoft Corporation
QuickTime.cpl Apple Computer, Inc.
QuickTouch.cpl FUJITSU LIMITED
STAC97.cpl SigmaTel Inc.
sysdm.cpl Microsoft Corporation
telephon.cpl Microsoft Corporation
timedate.cpl Microsoft Corporation
wscui.cpl Microsoft Corporation
wuaucpl.cpl Microsoft Corporation

I am not sure if the winpfind worked right...
 

·
Registered
Joined
·
147 Posts
Discussion Starter #15
results

here they are:

UPX!
FSG!
PEC2
PECompact2
Umonitor
qoologic
aspack
PTech
urllogic
ad-beh
ad-behNior.com
sYVLLSAKY
_rtneg3
SAHAgent
buddy.exe
ZepMon
aurora.exe
;2x(V]@BMD
Tlji7Mk
KavSvc
69.59.186.63
209.66.67.134
66.63.167.97
66.63.167.77
abetterinternet.com
8B!7F\(T
testpopup
web-nex
yourkey
winsync
rec2_run
WinShutDown
ad-w-a-r-e.com


and track:

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
"AGRSMMSG"="AGRSMMSG.exe"
"Apoint"="C:\\Program Files\\Apoint2K\\Apoint.exe"
"IndicatorUtility"="C:\\Program Files\\Fujitsu\\Fujitsu Hotkey Utility\\IndicatorUty.exe"
"LoadFujitsuQuickTouch"="C:\\Program Files\\Fujitsu\\Application Panel\\QuickTouch.exe"
"LoadBtnHnd"="C:\\Program Files\\Fujitsu\\BtnHnd\\BtnHnd.exe"
"BJCFD"="C:\\Program Files\\BroadJump\\Client Foundation\\CFD.exe"
"tgcmd"="\"C:\\Program Files\\Support.com\\BellSouth\\hcenter.exe\" /starthidden /tgcmdwrapper"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"iTunesHelper"="C:\\Program Files\\iTunes\\iTunesHelper.exe"
"AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgcc.exe /STARTUP"
"SSBkgdUpdate"="\"C:\\Program Files\\Common Files\\Scansoft Shared\\SSBkgdUpdate\\SSBkgdupdate.exe\" -Embedding -boot"
"PaperPort PTD"="C:\\Program Files\\ScanSoft\\PaperPort\\pptd40nt.exe"
"IndexSearch"="C:\\Program Files\\ScanSoft\\PaperPort\\IndexSearch.exe"
"SetDefPrt"="C:\\Program Files\\Brother\\Brmfl04b\\BrStDvPt.exe"
"ControlCenter2.0"="C:\\Program Files\\Brother\\ControlCenter2\\brctrcen.exe /autorun"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"

-----------------
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers


Subkey --- AVG7 Shell Extension
{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}
C:\Program Files\Grisoft\AVG Free\avgse.dll

Subkey --- Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03}
C:\WINDOWS\System32\cscui.dll

Subkey --- Open With
{09799AFB-AD67-11d1-ABCD-00C04FC30936}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- Open With EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- WinZip
{E0D79304-84BE-11CE-9641-444553540000}
C:\PROGRA~1\WinZip\WZSHLSTB.DLL

Subkey --- Yahoo! Mail
{5464D816-CF16-4784-B9F3-75C0DB52B499}
C:\PROGRA~1\Yahoo!\Common\ymmapi20041123.dll

Subkey --- {a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
Start Menu Pin
C:\WINDOWS\system32\SHELL32.dll

=====================

HKEY_CLASSES_ROOT\Folder\shellex\ColumnHandlers


Subkey --- {0D2E74C4-3C34-11d2-A27E-00C04FC30871}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {24F14F01-7B1C-11d1-838f-0000F80461CF}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {24F14F02-7B1C-11d1-838f-0000F80461CF}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {66742402-F9B9-11D1-A202-0000F81FEDEE}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {F9DB5320-233E-11D1-9F84-707F02C10627}
C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll

==============================
C:\Documents and Settings\All Users\Start Menu\Programs\Startup

Adobe Reader Speed Launch.lnk
Status Monitor.lnk
==============================
C:\Documents and Settings\Associate\Start Menu\Programs\Startup

Adobe Reader Speed Launch.lnk
Status Monitor.lnk
desktop.ini
==============================
C:\WINDOWS\system32 cpl files


access.cpl Microsoft Corporation
appwiz.cpl Microsoft Corporation
bthprops.cpl Microsoft Corporation
desk.cpl Microsoft Corporation
firewall.cpl Microsoft Corporation
hdwwiz.cpl Microsoft Corporation
igfxcpl.cpl Intel Corporation
inetcpl.cpl Microsoft Corporation
intl.cpl Microsoft Corporation
irprops.cpl Microsoft Corporation
joy.cpl Microsoft Corporation
jpicpl32.cpl Sun Microsystems
main.cpl Microsoft Corporation
mmsys.cpl Microsoft Corporation
ncpa.cpl Microsoft Corporation
netsetup.cpl Microsoft Corporation
nusrmgr.cpl Microsoft Corporation
nwc.cpl Microsoft Corporation
odbccp32.cpl Microsoft Corporation
plugincpl140_01.cpl Sun Microsystems
powercfg.cpl Microsoft Corporation
QuickTime.cpl Apple Computer, Inc.
QuickTouch.cpl FUJITSU LIMITED
STAC97.cpl SigmaTel Inc.
sysdm.cpl Microsoft Corporation
telephon.cpl Microsoft Corporation
timedate.cpl Microsoft Corporation
wscui.cpl Microsoft Corporation
wuaucpl.cpl Microsoft Corporation

I am not sure if the winpfind worked right...
 

·
TSF Security Team, Emeritus
Joined
·
6,962 Posts
It did not. What did you do? Run it again. Aa stated it may take awhile to scan...and you can not use the PC durning the scan so do not stop it.
 
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