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Discussion Starter #1
While playing different games, i am getting a blue screen with the following code. Can anyone help??

STOP.. 0X00000050 (0XF81EC958,0X00000001,0XF78614A1,0X00000000)

AVG7RSW.SYS - ADDRESS 57A 614A1 BASE AT F7A61000, DATESTAMP 00000000
 

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Discussion Starter #3
Not a problem

I will get the information you need but may take a day or so, Since the problem isnt mine.
its a friends pc thats got the problem.
Just i said i would help, but i have no more ideas what it could be :cry:


I will get the needed information as quick as i can.
Thank you for your help!
 

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Discussion Starter #4
SPEC's

I got my friend to use 3D mark here are his spec's
Need Anything else just ask. Thanks


SystemInfo version 3.4
XSLT StyleSheet version 3.1-d

CPU Info
CPU 1/1
AMD Athlon(tm) XP 2400+ 2.0 GHz
Manufacturer AMD
Family AMD Athlon(tm) XP 2400+
Internal Clock 2.0 GHz
Internal Clock Maximum 2.0 GHz
External Clock 0.0 Hz
HyperThreadingTechnology N/A
Capabilities MMX, CMov, RDTSC, 3DNow!, Extended 3DNow!, SSE
Version AMD Athlon(tm) XP 2400+
Caches
Level 2 256 KB



DirectX Info
Version 9.0c
Long Version 4.09.00.0904


--------------------------------------------------------------------------------

DirectDraw
Version 5.03.2600.2180
Primary Device NVIDIA GeForce FX 5700LE

Display Device 1/1
NVIDIA GeForce FX 5700LE Driver 7.7.7.7

Description NVIDIA GeForce FX 5700LE
Manufacturer NVIDIA
Total Local Video Memory 256 MB
Total Local Texture Memory 256 MB
Total AGP Memory 57 MB
Driver File nv4_disp.dll
Driver Version 7.7.7.7
Driver Date 7-20-2005
Driver WHQL Certified true
Max Texture Width 4096 px
Max Texture Height 4096 px
Max User Clipping Planes 6
Max Active Hardware Lights 8
Max Texture Blending Stages 8
Fixed Function Textures In Single Pass 8
Vertex Shader Version 2.0
Pixel Shader Version 2.0
Max Vertex Blend Matrices 0
Max Texture Coordinates 8
VGA Memory Clock 85.5 MHz
VGA Core Clock 45.0 MHz
PCI
Name NVIDIA GeForce FX 5700LE
Vendor ID 0x10de
Device ID 0x0343
SubSystem ID 0x00000000
Revision ID 0xa1

--------------------------------------------------------------------------------

Texture Formats
32-bit ARGB [8888]
32-bit RGB [888]
16-bit RGB [565]
16-bit RGB [555]
16-bit ARGB [1555]
16-bit ARGB [4444]
8-bit YUV [800]
16-bit AYUV [8800]
FourCC [DXT1]
FourCC [DXT2]
FourCC [DXT3]
FourCC [DXT4]
FourCC [DXT5]

Capabilities
AGP Texturing, Hardware Transform and Lighting, Positional Lights, Subpixel Accurate Rasterizing, Stencil Buffers, Range Fog, Table Fog, Vertex Fog, W-Fog, Specular Gouraud Shading, Anisotropic Filtering, Bilinear Filtering, Point Sampling, Trilinear Filtering, Additive Texture Blending, Dot3 Texture Blending, Multiplicative Texture Blending, Subtractive Texture Blending, Environmental Bump Mapping, Environmental Bump Mapping With Luminance, Cube Mapping, Factor Alpha Blending, Vertex Alpha Blending, Texture Alpha Blending, Texture Clamping, Texture Mirroring, Texture Wrapping, Guard Band Support, Mipmap LOD Bias Adjustment, Projected Textures, Volume Textures, Point Primitive Support, Full-Screen Anti-Aliasing, DXT Compressed Textures, Two Sided Stencil Test, Mipmapped Volume Textures, Mipmapped Cube Textures, Texture Border Color, Spherical Mapping, Automatic Mipmap Generation, Hardware Rasterization, Shading, Transform and Lighting, Scissor Test, Legacy Depth Bias

--------------------------------------------------------------------------------

DirectShow
Version 9.0c
Long Version 4.09.00.0904

Registered DirectShow Filters
.RAM file Parser
AC3 Parser Filter
AC3Filter
ACELP.net Sipro Lab Audio Decoder
ACM Wrapper
ASF ACM Handler
ASF DIB Handler
ASF DJPEG Handler
ASF ICM Handler
ASF JPEG Handler
ASF URL Handler
ASF embedded stuff Handler
ASX file Parser
ASX v.2 file Parser
AVI Decompressor
AVI Draw
AVI Splitter
AVI/WAV File Source
BDA MPEG2 Transport Information Filter
Color Space Converter
CyberLink Audio Decoder
CyberLink Audio Decoder 0
CyberLink Audio Decoder 1
CyberLink Audio Decoder 2
CyberLink Audio Decoder 3
CyberLink Audio Decoder 4
CyberLink Audio Decoder 5
CyberLink Audio Decoder 6
CyberLink AudioCD Filter
CyberLink DVD Navigator
CyberLink LPCM Converter
CyberLink MPEG Decoder
CyberLink MPEG Video Decoder
CyberLink MPEG-1 Splitter
CyberLink MPEG-2 Splitter
CyberLink Video/SP Decoder
DV Muxer
DV Splitter
DV Video Decoder
Decrypt/Tag
Default DirectSound Device
Default MidiOut Device
DivX Decoder Filter
DivX MPEG-4 DVD Video Decompressor
DivX for Blizzard Decoder Filter
File Source (Async.)
File Source (Netshow URL)
File Source (URL)
File stream renderer
Internal Script Command Renderer
Line 21 Decoder
Line 21 Decoder 2
Lyric Parser
MIDI Parser
MJPEG Decompressor
MPEG Audio Decoder
MPEG Layer-3 Decoder
MPEG Video Decoder
MPEG-2 Demultiplexer
MPEG-2 Sections and Tables
MPEG-2 Splitter
MPEG-I Stream Splitter
Microsoft MPEG-4 Video Decompressor
Microsoft Screen Video Decompressor
Morgan Stream Switcher
Multi-file Parser
NSC file Parser
Nero DVD Decoder
Nero Digital Audio Decoder
Nero Digital Parser
Nero ES Video Reader
Nero Video Decoder
Overlay Mixer2
QT Decompressor
QuickTime Movie Parser
RealAudio Decoder
RealMedia Source
RealMedia Splitter
RealVideo Decoder
SAMI (CC) Parser
VBI Surface Allocator
VGA 16 Color Ditherer
Video Port Manager
Video Renderer
WM ASF Reader
WM ASF Writer
WST Decoder
Wave Parser
Windows Media Audio Decoder
Windows Media Multiplexer
Windows Media Pad VU Data Grabber
Windows Media Update Filter
Windows Media Video Decoder
Windows Media source filter
XML Playlist
XviD MPEG-4 Video Decoder
ffdshow MPEG-4 Video Decoder


--------------------------------------------------------------------------------

DirectSound
Version 5.3.2600.2180
Speaker Configuration Stereo
Speaker Geometry Wide
Primary Device VIA AC'97 Audio (WAVE)

Sound Device 1/1
VIA AC'97 Enhanced Audio Controller (WDM) Driver 6.14.1.3960

Description VIA AC'97 Audio (WAVE)
Manufacturer VIA Technologies, Inc.
Driver File viaudios.sys
Driver Version 6.14.1.3960
Driver Date 10-7-2003
Driver WHQL Certified false
Max Supported 3D Hardware Sounds 0
PCI
Name VIA AC'97 Enhanced Audio Controller (WDM)
Vendor ID 0x1106
Device ID 0x3059
SubSystem ID 0x0c17105b
Revision ID 0x60

Capabilities


Memory Info
Total Physical Memory 768 MB
Free Physical Memory 523 MB
Total Pagefile Memory 2.21 GB
Free Pagefile Memory 2.01 GB


--------------------------------------------------------------------------------
Memory Array 1/1
Max Module Capacity 3.00 GB
Supported Speeds
Supported Types
Supported Voltages

Memory Slot 1/3
Installed Enabled Size 512 MB
Form Factor DIMM
Frequency 0.0 Hz
Slot A0
Manufacturer <unknown>
Type Details
Enabled Size 512 MB
Total Bit Width 0 b
Data Bit Width 0 b
Memory Slot 2/3
Installed Enabled Size 256 MB
Form Factor DIMM
Frequency 0.0 Hz
Slot A1
Manufacturer <unknown>
Type Details
Enabled Size 256 MB
Total Bit Width 0 b
Data Bit Width 0 b
Memory Slot 3/3
Installed Enabled Size 0 B
Frequency 0.0 Hz
Type Details
Enabled Size 0 B
Total Bit Width 0 b
Data Bit Width 0 b




Motherboard Info
Manufacturer
Model KT600-8237
Version
BIOS Vendor Phoenix Technologies, LTD
BIOS Version 6.00 PG
BIOS Release Date 08/18/2004
BIOS Properties Plug and Play, Flash, AGP
AGP
Revision 3.5
Rate 4x, 8x (8x enabled)
Available Rate 0x0000000c
Selected Rate 0x00000008
Aperture Size 0 B
Sideband Addressing supported (enabled)
Fast Write supported (enabled)

Card Slots
Slot 1/7 (PCI)
Order 1
Designation PCI-1
Type PCI
Characteristics
Data Bus Width 32 b
Details Available, Long
IRQ 0

Slot 2/7 (PCI)
Order 2
Designation PCI-2
Type PCI
Characteristics
Data Bus Width 32 b
Details Available, Long
IRQ 0

Slot 3/7 (PCI)
Order 3
Designation PCI-3
Type PCI
Characteristics
Data Bus Width 32 b
Details Available, Long
IRQ 0


Slot 4/7 (PCI)
Order 4
Designation PCI-4
Type PCI
Characteristics
Data Bus Width 32 b
Details Available, Long
IRQ 0

Slot 5/7 (PCI)
Order 5
Designation PCI-5
Type PCI
Characteristics
Data Bus Width 32 b
Details Available, Long
IRQ 0

Slot 6/7 (PCI)
Order 6
Designation PCI-6
Type PCI
Characteristics
Data Bus Width 32 b
Details Available, Long
IRQ 0


Slot 7/7 (AGP)
NVIDIA GeForce FX 5700LE
Order 0
Designation AGP
Type AGP
Characteristics
Data Bus Width 32 b
Details In Use, Long
Device Class Display Adapter
Manufacturer NVIDIA
Driver Version 7.7.7.7
Driver Date 7-20-2005
IRQ 16


System Devices
Name PCI standard host CPU bridge
Manufacturer (Standard system devices)
Name PCI standard ISA bridge
Manufacturer (Standard system devices)

Name VIA CPU to AGP Controller
Manufacturer VIA



Monitor Info
Monitor 1/1
Name Plug and Play Monitor
Manufacturer (Standard monitor types)
Max Width 1600 px
Max Height 1200 px



Operating System Info
Operating System Microsoft Windows XP
Version 5.1.2600
Service Pack Service Pack 2
Locale GB
Desktop Width 1024 px
Desktop Height 768 px
Desktop BPP 32 b

Open Processes
Name PID Memory Usage
3DMark03.exe 2944 12 MB
alg.exe 2012 3 MB
avgamsvr.exe 1396 7 MB
avgcc.exe 916 9 MB
avgemc.exe 924 6 MB
avgupsvc.exe 1412 2 MB
csrss.exe 664 3 MB
explorer.exe 548 23 MB
Idle 0 16 KB
lsass.exe 744 2 MB
MsPMSPSv.exe 1744 1 MB
nvsvc32.exe 1484 3 MB
services.exe 732 4 MB
SiSWLSvc.exe 1576 908 KB
smss.exe 592 372 KB
spoolsv.exe 1296 5 MB
svchost.exe 892 5 MB
svchost.exe 968 4 MB
svchost.exe 1004 22 MB
svchost.exe 1052 3 MB
svchost.exe 1188 4 MB
svchost.exe 1628 4 MB
System 4 240 KB
taskmgr.exe 3108 4 MB
vsmon.exe 1656 15 MB
winlogon.exe 688 404 KB
WlanCU.exe 1144 3 MB
wmiprvse.exe 3020 6 MB
wmplayer.exe 2120 7 MB
wuauclt.exe 2608 7 MB
zlclient.exe 1060 2 MB


Name PID Memory Usage
3DMark03.exe 2944 12 MB
alg.exe 2012 3 MB
avgamsvr.exe 1396 7 MB
avgcc.exe 916 9 MB
avgemc.exe 924 6 MB
avgupsvc.exe 1412 2 MB
csrss.exe 664 3 MB
explorer.exe 548 23 MB
Idle 0 16 KB
lsass.exe 744 2 MB
MsPMSPSv.exe 1744 1 MB
nvsvc32.exe 1484 3 MB
services.exe 732 4 MB
SiSWLSvc.exe 1576 908 KB
smss.exe 592 372 KB
spoolsv.exe 1296 5 MB
svchost.exe 892 5 MB
svchost.exe 968 4 MB
svchost.exe 1004 22 MB
svchost.exe 1052 3 MB
svchost.exe 1188 4 MB
svchost.exe 1628 4 MB
System 4 240 KB
taskmgr.exe 3108 4 MB
vsmon.exe 1656 15 MB
winlogon.exe 688 404 KB
WlanCU.exe 1144 3 MB
wmiprvse.exe 3020 6 MB
wmplayer.exe 2120 7 MB
wuauclt.exe 2608 7 MB
zlclient.exe 1060 2 MB

Name PID Memory Usage
Idle 0 16 KB
System 4 240 KB
explorer.exe 548 23 MB
smss.exe 592 372 KB
csrss.exe 664 3 MB
winlogon.exe 688 404 KB
services.exe 732 4 MB
lsass.exe 744 2 MB
svchost.exe 892 5 MB
avgcc.exe 916 9 MB
avgemc.exe 924 6 MB
svchost.exe 968 4 MB
svchost.exe 1004 22 MB
svchost.exe 1052 3 MB
zlclient.exe 1060 2 MB
WlanCU.exe 1144 3 MB
svchost.exe 1188 4 MB
spoolsv.exe 1296 5 MB
avgamsvr.exe 1396 7 MB
avgupsvc.exe 1412 2 MB
nvsvc32.exe 1484 3 MB
SiSWLSvc.exe 1576 908 KB
svchost.exe 1628 4 MB
vsmon.exe 1656 15 MB
MsPMSPSv.exe 1744 1 MB
alg.exe 2012 3 MB
wmplayer.exe 2120 7 MB
wuauclt.exe 2608 7 MB
3DMark03.exe 2944 12 MB
wmiprvse.exe 3020 6 MB
taskmgr.exe 3108 4 MB

Name PID Memory Usage
Idle 0 16 KB
System 4 240 KB
smss.exe 592 372 KB
winlogon.exe 688 404 KB
SiSWLSvc.exe 1576 908 KB
MsPMSPSv.exe 1744 1 MB
lsass.exe 744 2 MB
avgupsvc.exe 1412 2 MB
zlclient.exe 1060 2 MB
svchost.exe 1052 3 MB
nvsvc32.exe 1484 3 MB
csrss.exe 664 3 MB
alg.exe 2012 3 MB
WlanCU.exe 1144 3 MB
svchost.exe 1628 4 MB
svchost.exe 968 4 MB
taskmgr.exe 3108 4 MB
services.exe 732 4 MB
svchost.exe 1188 4 MB
svchost.exe 892 5 MB
spoolsv.exe 1296 5 MB
avgemc.exe 924 6 MB
wmiprvse.exe 3020 6 MB
avgamsvr.exe 1396 7 MB
wmplayer.exe 2120 7 MB
wuauclt.exe 2608 7 MB
avgcc.exe 916 9 MB
3DMark03.exe 2944 12 MB
vsmon.exe 1656 15 MB
svchost.exe 1004 22 MB
explorer.exe 548 23 MB
Logical Drives
Letter Label Type Capacity Available
A: Floppy 0 B 0 B
C: Windows Hard Disk 29.29 GB 3.18 GB
D: Hard Disk 47.03 GB 5.98 GB
E: CD-ROM 0 B 0 B
F: New CD-ROM 608 MB 0 B


Open Applications
3DMark03
Windows Media Player
Windows Task Manager



Hard Disk Info
Hard Disk Drive 1/1
Name Maxtor 6Y080L0
Manufacturer (Standard disk drives)
Capacity 76.33 GB
Model Maxtor 6Y080L0
Interface Type IDE
 

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Discussion Starter #5
Waiting

:4-dontkno

Ill keep checking for a reply for another day or so then ill try another forum.

Thanks for replying to the first post but i need this problem sorted.
 

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Living Dead2,
It looks to me like AVG antivirus is causing the problem. You might try disabling it before starting any games, and see if you get an error message.
 

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Discussion Starter #7
Bad News

Abit of bad news on that one,

we have tryed shutting down AVG and ZA (Firewall + Antivirus)
But still getting blue screen

Thanks tho for trying.

Living_Dead2
 

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Living_Dead2 said:
Abit of bad news on that one,

we have tryed shutting down AVG and ZA (Firewall + Antivirus)
But still getting blue screen

Thanks tho for trying.

Living_Dead2
hmm...
1st thing... try unplug any connection to access internet.
2nd thing... try uninstall the current AVG <-- anti-virus software.
3rd thing... after uninstall.. try not to connect internet 1st.
4th thing... check your msconfig --> startup, see any startup related to avg..
5th thing... try play your game...

then last if no problem occur... you know what went wrong by here...
 

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Discussion Starter #9
Thank You

Thanks, I will tell him to do the things you have said to do..

Ill also check out the web link you sent.

if no improvement ill post back.
 
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