Hi and Welcome.
Does Word work OK? Does it open on its own without any problems? I'm just wondering if Word could the problem rather than Outlook. Do a search for the Word template Normal.dot. Rename it to something else (just in case) then re-start Word. A new template will be automatically created. Now try Outlook again. I'm not sure if that will solve your problem but it's worth a try.
Regards
Does Word work OK? Does it open on its own without any problems? I'm just wondering if Word could the problem rather than Outlook. Do a search for the Word template Normal.dot. Rename it to something else (just in case) then re-start Word. A new template will be automatically created. Now try Outlook again. I'm not sure if that will solve your problem but it's worth a try.
Regards