Tech Support banner
1 - 1 of 1 Posts

·
Registered
Joined
·
1 Posts
Discussion Starter · #1 · (Edited by Moderator)
If you have a Yahoo email account, I have a fix. You need to sign into with your yahoo mail sign-in. Then you need click on Profile, then Manage Profile.

Look down the screen to locate: Manage secure mail key

Sometimes the screen comes up blank, just try it again by choosing Profile on the top of screen.

Click on Manage secure mail key and choose: Add secure mail key.

Choose to add to clipboard. (Also write down this code so you can use it for other computers you are using Outlook on)

Next, load up outlook.

When the window pops up, paste the code in for the password.

Then it should work fine and you should be able to download emails again.

Hope this helps!


Mike D.
 
1 - 1 of 1 Posts
Top