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I've run into this problem twice in the last two days. My office consists mainly Win 98 OS and a 97 Office suite (microsoft) and Office 2000. Someone sent in a doc that was edited in word xp and now we cannot open it. Is this possible? I am assuming that office xp is backward compatible through most word versions, let alone word 2000. Do you have any suggestions? Thanks
 

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I've seen problems like this before. Is there a chance that they can resend you the file after saving it in a different format?
 

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I do believe that there is an option to save in Office 97/2000 format when the document is saved in Office XP I would suggest that you have them save the file in this backward compatable format.

If this does not work you could always save it in Rich-Text Format (.rtf). This will keep your formatting and will open in almost anything.
 

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Try adding functions to Office XP. Insert the Office XP cd and customize it so that everything runs from the HD and not from the CD or on first use.
 
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