[mojolin]

I am trying to install Office 2000 on NT terminal server 4.0. Halfway thru, the installation ends prematurely. Error msg 2755. In the setup log, is this msg (this is only partial):

Installer terminated prematurely.
MSI (c) (DC:CA): Note: 1: 2755 2: 995 3: D:\data1.msi
Internal Error 2755: Please contact product support for assistance.
MSI (c) (DC:CA): Product: Microsoft Office 2000 Professional -- Internal Error 2755: Please contact product support for assistance.

MSI (c) (DC:CA): Back from server. Return value: 995
Action ended 15:07:21: ExecuteAction. Return value 3.
MSI (c) (DC:CA): Doing action: FatalError
Action start 15:07:21: FatalError.
MSI (c) (DC:CA): Transforming table CustomAction.

Action 15:07:21: FatalError. Dialog created
Action ended 15:07:23: FatalError. Return value 2.
Action ended 15:07:23: INSTALL. Return value 3.
Property(C): Manufacturer = Microsoft Corporation

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any suggestions?

 

[Zvalkor]

Welcome to the forums :wave:

Here is a KB article for instructions on how to install Office 2000 on NT4 terminal server.

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q262584

Hope this works for ya.

 

[Doonz]

Here is a good start...some of the links are broken but just take the one you want put it into www.dogpile.com and it will take you to M$ site...
http://www.jessa.ca/techsupport/out2kerror.htm


since this is a new setup or problem with the product tech supports number is...

Microsoft Sales & Support
+1 (800) 426-9400

follow the prompts....

 

[mojolin]

thanks. Have read all the kb articles...helpful in narrowing down the problem. have installed successfully after repeated attempts and am now trying to narrow down the problematic issue. Either permissions, or location of setup.exe and termsrvr.mst, or IE install. Incidentally, the time that it succeeded, the permissions were set on wtsrv dir for full control for the account used to install, the office cd was copied to the hard drive, the mst file dumped into the same folder, and setup run from that folder (add/remove programs==>install).

As this is being done in a test environment, not critical that solution is found immediately. Thanks for all your help.