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Discussion Starter · #1 · (Edited)
Hello, I'm hacing a problem with my computer, I'm not sure whats exactly wrong but I keep getting errors when I install the latest drivers for my video card

There is a txt file of my system.

I keep getting the BSOD right after OS has booted up, and there are Visual Artifacts appearing during the loading screen, going to upload a pic of it.

on the BSOD I get an error of Nvlddmkm.sys (0x87898008, 0x8DAC7EB0, 0x0..., 0x0...,etc)

and on the solutions list for vista I got:
BCCode: 117
BCP1: 88C8D228
BCP2: 8DCC41A0
BCP3: 00000000
BCP4: 00000000

The things I did so far was try different drivers, uninstalling, reboot into safemode, use drivesweeper, reboot install new driver etc, with different drivers, thinking it might be incompatibility with latest drivers and vista.

Then I thought it might be a software incompatibility then I reformatted my computer to factory original and downloaded and installed the updated, then uninstalling the drivers that windows would auto install, and installed latest from nvidia but I still got that BSOD.

I hope this helps, becuase I don't know what else to do, and I don't know what these codes translate into

so please help? (hope that was enough info for ya :) )

Edit: I've also run virus scans and windows defender and they found nothing, I've also downloaded directx10 if thats any use.
 

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Administrator, Manager, Microsoft Support, MVP
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The error code 0x117 = TDR timeout recovery error - the video driver did not respond in a timely manner after a reset (timed out after 30000ms = 30 seconds)

Run a DirectX Graphics Kernel diagnostic report -
START | type dxdiag | if x64, click on "..64-bit.." bottom-center of screen | save as a text file via 'save' button, bottom-center of screen as well

Attach txt file to next post.

Any hardware changes? How old is the system?

Regards. . .

jcgriff2
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Discussion Starter · #3 ·
I got to dx diag here, but the video section wouldn't show up, I think its because I have it disabled right now, I changed the nvlddmkm.sys to nvlddmkm.dat so the card wouldn't freak out and go BSOD on me.

there haven't been any recent hardware changes, but I used to have another Nvidia 8800 ultra for the SLI but then one overheated, then I got Nvidia 8800 gs for SLI but that overheated as well, even with the fans running 90%.

the system is about 2 years old now, I got it back in fall 07'
its running 32 bit, didn't give me a choice
 

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Hi -

The drivers remaining after the nvlddmkm rename all show 2007 timestamps - go to nvidia.com and get the most recently updated version -
Code:
[FONT=Lucida Console]
     Name: NVIDIA GeForce 8800 Ultra
Device ID: PCI\VEN_10DE&DEV_0194&SUBSYS_046510DE&REV_A2\4&19168F24&0&0018
   Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, , 0 bytes
   Driver: C:\Windows\system32\nvd3dum.dll, 7.15.0011.6925 (English), [color=red]12/12/2007[/color] 01:06:00, 5263360 bytes
   Driver: C:\Windows\system32\nvwgf2um.dll, 7.15.0011.6925 (English), [color=red]12/12/2007[/color] 01:06:00, 1830912 bytes
   Driver: C:\Windows\system32\nvapi.dll, 7.15.0011.6925 (English), [color=red]12/12/2007[/color] 01:06:00, 385024 bytes
   Driver: C:\Windows\system32\nvoglv32.dll, 7.15.0011.6925 (English), 12/12/2007 01:06:00, 7098368 bytes

[/FONT]

While at NVIDIA, update your nFoce drivers as well - they are 8/2007 -
Code:
[FONT=Lucida Console]
     Name: NVIDIA nForce Serial ATA Controller
Device ID: PCI\VEN_10DE&DEV_037F&SUBSYS_01E11028&REV_A4\3&AD6EAB4&0&72
   Driver: C:\Windows\system32\DRIVERS\nvstor32.sys, 5.10.2600.0998 (English), [color=red]8/9/2007[/color] 18:12:30, 110624 bytes
   Driver: C:\Windows\system32\nvraidco.dll, 5.10.2600.0998 (English), [color=red]8/9/2007[/color] 18:03:00, 364544 bytes
   Driver: C:\Windows\system32\nvraiins.dll, 5.10.2600.0998 (English), [color=red]8/9/2007[/color] 18:03:00, 364544 bytes[/FONT]

Direct 10 or 11..? 11 came in with Vista SP2 -
Code:
[FONT=Lucida Console]
   DirectX Version: DirectX 11

[/FONT]
Did you possibly install DirectX10 over DX11?

Update the drivers and see what happens.

Regards. . .

jcgriff2

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Discussion Starter · #5 ·
I updated but I wasn't sure how to update my motherboard properly since I never recall having to do that, so I just went on nvidia site, downloaded and installed both, since I wasn't sure if I had to uninstall my old drivers first and clean them out with drivesweeper in Safe Mode, then install on normal mode?

I think I might have directx11 from what dxdiag says, not sure how to check manually though

I got a BSOD again but a different code

Stop: 0x00...116 (ox88B1A510, 0x8E4CC1A0, 0x0..., 0x0... etc)
still the same nvlddmkm.sys

I'm putting up an updated dxdiag

I got this code from windows support and solutions of the problem:

BCCode: 117
BCP1: 88B0B008
BCP2: 8DEC11A0
BCP3: 00000000
BCP4: 00000000
 

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