Hi I 'am having some trouble finding that model if you have the page for the drivers please post the link,also check in control panel either under sound or if there is a specific sound package intel,realtek etc and ensure nothing has been muted
What is the brand/ model of your notebook computer? Try going to the manufacturer's website and download the audio drivers on the website. Also, check the device manager to see if there are any exclamation marks on any of the devices in the device manager. Hope everything works out well for you.
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