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Discussion Starter · #1 ·
I just moved to a new apartment with two cable internet wall jacks. The one in my room didn't seem to be working, so I ran a cable to the other jack (my roommate's) and I can access the net fine with that one.

I called the apartment complex's tech people and they sent a guy with his laptop. He proceded to connect his laptop to the jack in my room and it worked for him. He then told me I probably had a faulty network card and should buy a new one. But every store I've been to said it's probably a settings-related problem.

Thoughts? I'm running WinXP and have had my network card for about 3 years. It's a NETGEAR FA311 fast ethernet adapter. On the box it says it is compatible with XP, but the documentation inside makes no mention of XP-compatibility. Any help is appreciated.

Thanks.
 
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if the cable you ran from your roommates cable jack works on your computer then i would think you do not have a problem with your network card or settings. try a different cable (if it is not the same cable that you used to run to your roommates cable jack)
 

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Discussion Starter · #3 ·
Well, I have tried with two cables thus far. The thing is, they both seemed to work for the tech guy when he plugged his laptop in.
 

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I have several systems running NETGEAR FA311 cards, they have no problems with XP.

Did you uninstall the NIC and re-install it? Here's a couple of fixes you can try to reset your WINSOCK and TCP/IP stack.

TCP/IP stack repair options for use with Windows XP with SP2.

For these commands, Start, Run, CMD to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset [log_file_name]

Note: the log_file_name needs to be specified, e.g. netsh int ip reset reset.log
 
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