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11 Posts
Hi everyone,
I'm new and first time posting, looks like a brill forum here. I had a techy guy come in to try and sort my PC out this week (running slow and things not 100% but it was working ok apart from the slowness). Anyway, he did something with the registry and as I'm computer illiterate (!) I know nothing about what he did. Except... that after he'd left Norton's AV 2004 version which was working fine (subs run out December), was disabled. I tried to enable it but it wouldn't work. I called him back, he couldn't think what the problem was so I asked him to do a sys restore to put it back to before he came (he hadn't fixed the problems anyway). He did that and it was enabled...HOWEVER.... I now can't get into the quarantine file, it comes up with message saying to reinstall Norton's..gulp. Also I notice that the live upates I've done since he was here aren't registering, that is, the date of last update is the same date as the day he was here. HELP.
I don't have Norton's discs as it came already installed and I've just renewed subs ever since. I now can't get the updates and I don't want to uninstall because of the subs still on it but also because of slow computer, don't want to install newer Norton's. I'm not into the free ones as they can have their own probs and I've no idea whatsoever how to fix anything.
Would SO appreciate your comments and help if you can. Thank you so much.
Chrissie :wave:
I'm new and first time posting, looks like a brill forum here. I had a techy guy come in to try and sort my PC out this week (running slow and things not 100% but it was working ok apart from the slowness). Anyway, he did something with the registry and as I'm computer illiterate (!) I know nothing about what he did. Except... that after he'd left Norton's AV 2004 version which was working fine (subs run out December), was disabled. I tried to enable it but it wouldn't work. I called him back, he couldn't think what the problem was so I asked him to do a sys restore to put it back to before he came (he hadn't fixed the problems anyway). He did that and it was enabled...HOWEVER.... I now can't get into the quarantine file, it comes up with message saying to reinstall Norton's..gulp. Also I notice that the live upates I've done since he was here aren't registering, that is, the date of last update is the same date as the day he was here. HELP.
I don't have Norton's discs as it came already installed and I've just renewed subs ever since. I now can't get the updates and I don't want to uninstall because of the subs still on it but also because of slow computer, don't want to install newer Norton's. I'm not into the free ones as they can have their own probs and I've no idea whatsoever how to fix anything.
Would SO appreciate your comments and help if you can. Thank you so much.
Chrissie :wave: