Hi,Resolution said:Norton is more than likely better, but I refuse to use it for a few reasons....
1. It's bloatware and a huge resource hog.
2. You have to pay a yearly subscription fee to have your definitions updated. The majority of the people who have asked me to clean the viruses off of their pre-installed systems from leading PC manufactuers were using Norton (or Mcafee) with expired subscriptions. I'm sure others here can attest to that.
3. Norton and Mcafee are helping viruses and worms to spread uninhibitedly (see reason #2). In my own opinion, no one should have to pay for virus definitions, especially since viruses and worms are an epidemic these days. It would make more sense to make people pay for updated features to the program instead.
4. You have to pay an absurd amount of money for phone support (30$ per call).
5. The program is buggy, unstable, and makes you feel like you are beta testing it. It constantly sprouts errors or conflicts with other programs when you least expect it, and many times it will not uninstall properly.
I've been using the free edition of AVG Antivirus for over 2 years without any problems. I recommend AVG over Norton any day.
You are speaking from the perspective of a customer who purchases the norton software separately from the store. What I'm talking about is the millions of people who buy pre-packaged desktop systems with Norton or Mcafee already installed. You would be amazed (and perhaps you already know) at how many people are clueless as to what "virus definitions" actually are, and why you need to update them. A lot of average PC users think that once an Antivirus program is on their system, then it will automatically protect their computer without any intervention from the user. Others are just afraid to touch anything they don't understand. Once their subscription runs out, then their systems start becoming susceptible to viruses/worms/trojans, which in turn try to attack my computer, and I just can't have that.Tumbleweed36 said:3) I don't agree that they are helping viruses to spread. If you want to use their product (Norton), you must pay for it and pay to keep it current. That is the way it is packaged and priced, so I just don't agree that doing that spreads malware. If you don't understand the cost of the program and the pricing for keeping it current, certainly don't buy it.
That's the problem. It shouldn't take any kind of skill to uninstall a program that is preinstalled on millions of computers worldwide. The uninstall process should be quick and painless. :smile:Tumbleweed36 said:6) If you have Norton and want to unintall it.....you need some skill to do that properly, so if a normal user with limited knowledge, then you best go with the AVG. I would recommend that you not install it unless you plan on keeping it.
I can go off on a rant about ZoneAlarm also, but that's another story. :smile:JamesO said:Make sure you have a soft firewall like Zone Alarm as well. The majority of problems I run into are due to lack of a good or any firewall.
Given the choice of only Anti-Virus or a Firewall, I would take a Firewall anyday!
Not so sure I would put all my trust into Windows Firewall in XP?