Norton 360 disabled

1801 Views 5 Replies 3 Participants Last post by joeten, Jul 10, 2010

Kayleighx

Discussion Starter · Jul 9, 2010 (Edited by Moderator)

hello. Reclently i installed a newer version of msn and decided it was not for me, so i did a restore to remove it but i have to temporally disable it so i did do for 15 mins. After this time it dod not come back on and when i try to turn it on nithing happens. (by the way it is valid for 3 pcs and its already been done on 3 including this one so if i uninstalled and reinstalled would it still work?)

please help.
Many thanks
kayleigh

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jcgriff2

· #2 · Jul 9, 2010 (Edited)

Hi -

I would suggest that you remove Norton 360 as its firewall, like those found in similar Internet Security products, tend to block local NETBIOS ports which in turn cause Windows 7 system services to hang, then crash. Some even result in BSODs.

Here is one example --> http://www.techsupportforum.com/f217/solved-vista-will-not-allow-updates-to-programs-364394.html

My experience with Symantec Endpoint, the corporate version similar to NIS/ N360 -

http://www.techsupportforum.com/f217/solved-symantec-endpoint-11-0x7e-vista-x64-bsod-370804.html

Remove N360 with the Norton Removal Tool (NRT); reboot; then install MSE -

http://jcgriff2.com/A-V_Removal_Tools/NIS_N360_Removal.html

You can always reinstall if you wish. Questions pertaining to licensing of Norton products should be directed to Symantec Corporation -

http://www.symantec.com/norton/360

Regards. . .

jcgriff2

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