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Discussion Starter · #1 ·
I have a Belkin G router and my cable company sent me a new modem. A Cisco 2100 and I have not been able to use my wireless internet. I can connect when I use a cord. I am wondering if it is a computability issue or if I fried the router when I installed the new modem? Any help would be great.
 

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TSF Team, Emeritus
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and welcome to the Forum

Did you power cycle everything when you put the new modem in?

Turn off the Modem, router and all pc's . . turn on the Modem and wait a few minutes for the lights to stabilize . . then turn on the router, then one pc at a time. See if you connect to the internet then.

If not, Download and run this Xirrus Wi-Fi Inspector, click the Networks link on the upper left and paste a screen shot of that screen here. Note that this application requires NET Framework to run. If you get an error about a missing function, download and install NET Framework.


To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
 

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Networking Team |Tech
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Hi bill092,

Try re-installing the wireless network card drivers and see if this process helps. You can also power cycle the router like Old Rich said. Also, are other computers able to use wireless internet fine?
 
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