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are you comfortable opening the case??

remove the card from the Operating system then open the case and move the card to another slot...does windows find it???

Check you speackers...get some headsets from a walkman and plug them in to the speaker out port...is thier sound??

if no to both invest in a new sound card...reason to by an audiology card or if you can find it a Soundblaster Live

still noting...give up...just kidding but at that point start thinking MOTHERBOARD
 
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