[REvel1]

Hi, I just recently got my computer back from the shop. They had to replace the motherboard and reinstall windows 200$. When I got it back everything seemed to be working well, but I had no sound. I have checked my speakers, nothing is muted. When i go into device manager the "multimedia audio controller" shows up yellow. I may need help installing a new driver? Because i have no clue what else it could be. My systems specs:
Emachines t6412
CPU: AMD Athlon™ 64 3400+ Processor (64-bit with AMD64 Technology)
(2.20GHz, 1600MHz FSB, 512KB L2 cache)
Operating System: Genuine Microsoft® Windows® XP Home SP2
Sound: AC '97 Audio, Dolby 5.1 (6-channel)
Please Help...

 

[Pauldo]

Here is the download page from Emachines for your pc.

http://www.emachines.com/support/product_support.html?cat=Desktops&subcat=T Series&model=T6412

Click on the plus sign next to Downlaods and download the Realtek AC'97 Audio Driver (fourth one down) to your desktop.

Unzip them, double click on the Setup.exe file inside the Realtek-audio folder that you just unzipped.

Hopefully, that does it.

Let us know either way.

Pauldo

 

[REvel1]

Nope i ran the setup, restarted my computer. And still no sound.

 

[Pauldo]

You still have just multimedia controller in Device Manager?

Not sure if they will work but you can try Realtek drivers.

http://www.realtek.com/downloads/

One thing that sometimes works is to disable your onboard audio in BIOS and then re-enable. Make sure to uninstall the drivers before enabling again, then re-install.

You enter your BIOS by hitting the F12 key (could be F10 or tab or another key. It will say on the first screen that comes up when you boot). Look for your audio under Peripherals, or Advanced (although it could be anywhere). Make sure to Save and Exit, not just Exit when you are finished.

Let us know how it goes.

Pauldo

 

[Riskyone101]

Just a couple of questions also here:

Has it been fully updated through microsoft updates?
Did they use a genuine copy of windows to do the reinstall also?