[EBSearcy]

Unable to get any sound from my computer, system or sounds from CD. I have a desktop running Windows XP w/ SP2. The original sound card was a Creative Sound Blaster Live. I was having the described problem with it so I replaced it with a C-Media Electronics 4 Channel Sound Card PCI 32bit and still have the same problem. I have tried some of the suggestions mentioned in other posts to no avail. The one thing I tried but could not do is to check my bios to see if the SB driver, etc. has been deleted. HOW DO YOU ACCESS THE BIOS IN Windows XP? Any help is appreciated.

 

[chauffeur2]

Greetings EBSearcy, and Welcome to TSF! :wave:

Have a read of this article, as it describes the various ways to access the BIOS.

Once in the BIOS, you will need to disable your onboard sound and enable your PCI sound card.....don't forget to "exit and save" the changes you make in the BIOS, or you will be frustrated that the problem still exists. :grin:

Post back with the results, or if you have any further queries/concerns.

 

[EBSearcy]

Dave,

I got to the BIOS. Thanks for that information. I was disappointed to find that when I went to the Peripheral Configuration Submenu there was no Option for Audio. The documentation stated as follows: "NOTE: This option is available in integrated audio systems only." Not sure what to do next. I still do not have any sound, system or otherwise.

EBSearcy

 

[chauffeur2]

G'Day EB,

That is dissappointing. :upset:

The documentation stated as follows: "NOTE: This option is available in integrated audio systems only."

The only other possible solution that I can offer you is for you to go here.
This is the C-Media website Driver Download page, you will need to select the PCI Card that you have, and download the Driver for it.

If all else fails, try using the on-board sound [if it is supported].

Post back with how you get on. :wave:

 

[EBSearcy]

Down loaded the driver but no luck. I am not sure what "on-board sound" is so not sure if I have it or not.

 

[chauffeur2]

Down loaded the driver but no luck. I am not sure what "on-board sound" is so not sure if I have it or not.

Ok EB,

We will need to find out what type of Motherboard you have...so, please go to the link in my signature "Everest™Home Edition"; read the instructions and download the program [it's free!].
Once you have done that, go to The Computer Section, under "summary", and post the details about your system here so that we can determine if you have on-board sound or not.

 

[EBSearcy]

Dave,

Hear is my Computer Summary from Everest:

Field Value
Computer
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name ATTORNEY-653E4C
User Name Edgar B. Searcy

Motherboard
CPU Type Intel Pentium IIIE, 700 MHz (7 x 100)
Motherboard Name Intel Seattle II SE440BX-2 (2 ISA, 4 PCI, 1 AGP, 3 DIMM)
Motherboard Chipset Intel 82440BX
System Memory 256 MB (PC100 SDRAM)
BIOS Type Phoenix (02/08/00)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter NVIDIA RIVA TNT2/TNT2 Pro (Microsoft Corporation) (32 MB)
3D Accelerator nVIDIA RIVA TNT2
Monitor Plug and Play Monitor [NoDB] (0)

Multimedia
Audio Adapter C-Media CMI8738/C3DX Audio Device

Storage
IDE Controller Intel(R) 82371AB/EB PCI Bus Master IDE Controller
Floppy Drive Floppy disk drive
Disk Drive ST330630A (29 GB, 7200 RPM, Ultra-ATA/66)
Optical Drive LG CD-ROM CRD-8480C (48x CD-ROM)
Optical Drive SONY CD-RW CRX140E (8x/4x/32x CD-RW)
SMART Hard Disks Status OK

Partitions
C: (FAT32) 28609 MB (17639 MB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network
Network Adapter NETGEAR FA311 Fast Ethernet Adapter (192.168.1.4)
Modem Dell Data Fax Modem

Peripherals
Printer HP DeskJet 810C (Copy 1)
Printer HP DeskJet 810C (Copy 2)
Printer PaperPort Black & White Image
Printer PaperPort Color Image
USB1 Controller Intel 82371AB/EB PIIX4 - USB Host Controller
USB Device Generic USB Hub

 

[EBSearcy]

Dave,

I've got sound. I removed my speaker wires and reinserted them in the sound card jack (there are 4 jacks and I tried a different one) and all of a sudden I have sound. I had tried this before but it was before I downloaded the driver as you suggested. I want to thank you for all of your help.

EBSearcy

 

[chauffeur2]

Dave,

I've got sound. I removed my speaker wires and reinserted them in the sound card jack (there are 4 jacks and I tried a different one) and all of a sudden I have sound. I had tried this before but it was before I downloaded the driver as you suggested. I want to thank you for all of your help.

EBSearcy

That's Great News EB!! :4-clap:
It has been a pleasure to assist you.
How I love a happy ending. :laugh:

Feel free to post back whenever you have and other queries/concerns.
:wave: :4-cheers: