[Oski Bear]

Hi

I recently put a new hard drive in my old Dell Dimension 4550 (about 7 years old) because the old hard drive died. It had been running XP Home and I installed XP Pro. Device manager was showing a yellow question mark next to Ethernet Controller, so I attempted to download the drivers from Dell. They have them all nicely listed on their drivers download page, but none of the files download (I was hoping to move them over with a flash drive). I followed some advice on a computer forum after Googling and attempted to download an Intel Pro/100 Network Connection driver. Now in device manager it shows Intel Pro 100 but won't let me uninstall.
I believe the info. below is accurate. Is there any way I can figure out which driver I need and download it somewhere else than Dell which is useless (The network card is part of the motherboard).
Thanks,
Oski


Motherboard:
CPU Type Intel Pentium 4, 2533 MHz (19 x 133)
Motherboard Name Dell Dimension 4550
Motherboard Chipset Intel Brookdale i845PE
System Memory 1024 MB (PC2700 DDR SDRAM)
BIOS Type Phoenix (09/23/03)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

 

[IT_Consultant]

Hi,

When you try to download it through the Dell website, does it give you an error?

 

[Oski Bear]

Yes, it's extremely weird. I see all the drivers listed, think I need the "chipset" and it just errors out every time I try to download onto my laptop to move to the desktop. Is there some secret to downloading Dell drivers?

 

[Old Rich]

Instead of using their download manager, just click on the individual driver . .not the Download button. . then save to the flash drive to install on the other pc

If you enter the Service Tag number, it will show only the drivers for the drivers the pc came with . . not the full list

 

[Oski Bear]

I know this defies reality, but you can't simply save like that. I tried first using the Service Tag # as you suggested, then went back to enter the computer model number and get the chipsets. In both cases, all the downloads saved as "Dell Driver Download Manager." Is it telling me I need this Download Manager program before I can download drivers? When I do attempt to open the Download Manager file, it says "Windows cannot open this file. To open this file, Windows needs to know what file created it. What do you want to do: Use the Web or Select Program from a list?" Of course, neither of these 2 choices work either, so I feel like I've hit a dead end. Any advice greatly appreciated.

 

[deleted010511]

When you click the Download button, do not Save this file but Run it. It will start the Dell Download manager and download a file it should then Unzip to a place on your C: Drive, take note of where it goes It's usually in some place like C:\Drivers. After in unzips if the driver install doesn't start automatically, then browse to this folder and open up the unzipped file and is there is a Setup.exe file, then double click it to start the install.

 

[Old Rich]

Are you using IE or FF?