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1130 Views 11 Replies 2 Participants Last post by  fredmh, 
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This was originally posted at the XP Support Forum. I was sent here to post a HJT log, which is posted right after the problem write-up...

Well, I haven't finished with a girlfriends computer problems and now I'm helping another friend.

He has XP Home and the problem is that there are no icons on the desktop. Right clicking the desktop does not bring up properties. The taskbar isn't there, either. Trying Run/c:/ doesn't work, as it says it can't be found. I can get most places using the task manager, but not all.

I ran both AdAware & SpyBot and removed just over 4,000(!) pieces of garbage, including "possible browser hijack attempts", trogan spyware, etc.

Something I don't really understand is that some of the user accounts are on the d:\, which also can't be found with the run function. Thought this may mean something to someone.

What are the chances that I can create a new user account that is ok? Seems to easy to be very likely.

Ran out of time tonight, but will try any suggestions tomorrow night.

Also, he has XP Pro on a disk that came from the guy that he originally got this computer from. Since he has the Home Edition, if it comes down to it, can we just wipe and install Pro? The key number is written on the disk.

Thanks for any advice.

HJK log...
Logfile of HijackThis v1.99.1
Scan saved at 8:01:01 PM, on 1/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
D:\WINDOWS\system32\cisvc.exe
D:\PROGRA~1\Iomega\System32\AppServices.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\wanmpsvc.exe
D:\WINDOWS\system32\MsPMSPSv.exe
D:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
D:\Program Files\Linksys Wireless-B Media Adapter\bin\XWPCApplicationLoaderService.exe
D:\Program Files\Iomega\AutoDisk\ADService.exe
D:\WINDOWS\system32\taskmgr.exe
D:\PROGRA~1\WINZIP\winzip32.exe
D:\Documents and Settings\John\Local Settings\Temp\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../sbcydsl/*http://www.yahoo.com/search/ie.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - URLSearchHook: (no name) - {A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - (no file)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn5\yt.dll
R3 - URLSearchHook: DeskbarBHO - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - D:\Program Files\Deskbar\deskbar.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\inf\winsys32.exe
O2 - BHO: IDMIEHlprObj Class - {0055C089-8582-441B-A0BF-17B458C2A3A8} - D:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - D:\Program Files\Yahoo!\Companion\Installs\cpn5\yt.dll
O2 - BHO: Class - {03985CE5-1795-ADB0-4881-ECE4DF4553EA} - D:\WINDOWS\windk32.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {19B6C5BA-DF6C-D9DE-B148-3B4AA52F6A5D} - D:\WINDOWS\atlql32.dll (file missing)
O2 - BHO: Class - {1EA9541A-BFC3-33B9-DD9E-6278B32CF3AF} - D:\WINDOWS\ieel.dll (file missing)
O2 - BHO: Class - {1F204D3D-B7CB-18CA-6ED8-FB07E3983F5F} - D:\WINDOWS\netio32.dll (file missing)
O2 - BHO: Class - {348385B4-1D00-F877-6E9F-5DC720AC5FF6} - D:\WINDOWS\appkp32.dll (file missing)
O2 - BHO: Class - {47F1A18E-4D68-80F1-6BBB-16B984AC80ED} - D:\WINDOWS\winvl32.dll (file missing)
O2 - BHO: Class - {51206847-68EE-2600-5F1C-7100A1D4A3BB} - D:\WINDOWS\system32\msxd32.dll (file missing)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - D:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: Class - {6982C7D9-061E-AA2D-89CC-05AF765683F2} - D:\WINDOWS\addgv32.dll (file missing)
O2 - BHO: (no name) - {6A72009D-A616-47E7-A064-560505079BD5} - \
O2 - BHO: Class - {6BFC7DB0-C871-9935-DEC2-92E086CE9435} - D:\WINDOWS\sdkkv32.dll (file missing)
O2 - BHO: Class - {855DBF77-66A2-D764-2BF9-479FC929DBEC} - D:\WINDOWS\system32\netzf.dll (file missing)
O2 - BHO: Class - {9877CF20-2004-429B-24EF-2F9B313EAD4B} - D:\WINDOWS\ielx32.dll (file missing)
O2 - BHO: Class - {A1747CDA-DF6E-9351-9646-E4EDFB0652D6} - D:\WINDOWS\ipsl32.dll (file missing)
O2 - BHO: DeskbarBHO - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - D:\Program Files\Deskbar\deskbar.dll
O2 - BHO: Class - {AC7E66E3-5660-8CBA-66D2-78BA39AF6ED5} - D:\WINDOWS\cryr32.dll (file missing)
O2 - BHO: Class - {B04F0339-6F75-CC2D-AD27-CEB873145335} - D:\WINDOWS\system32\ntog32.dll (file missing)
O2 - BHO: Class - {E7079154-D322-8680-D04B-4D90966292B8} - D:\WINDOWS\system32\crfe32.dll (file missing)
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - D:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O2 - BHO: Class - {FA6A4655-C13C-BF9A-C97E-513B7A9A010A} - D:\WINDOWS\system32\apihf32.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn5\yt.dll
O4 - HKLM\..\Run: [explorer.exe] D:\WINDOWS\explorer.exe
O4 - HKLM\..\Run: [DC6] "D:\Program Files\Common Files\WinAntiVirus Pro 2006\dc6_startupmon.exe" /min
O4 - HKLM\..\Run: [ERS] "D:\Program Files\Common Files\WinAntiVirus Pro 2006\ers_startupmon.exe" /min
O4 - HKLM\..\Run: [uwa6pcw] "D:\Program Files\Common Files\WinAntiVirus Pro 2006\uwa6pcw.exe" -c
O4 - HKLM\..\Run: [ERS_check] "D:\Program Files\Common Files\WinAntiVirus Pro 2006\ers_startupmon.exe"
O4 - HKLM\..\Run: [DC6_check] "D:\Program Files\Common Files\WinAntiVirus Pro 2006\dc6_startupmon.exe"
O4 - HKLM\..\Run: [Microsoft update] D:\WINDOWS\update\update.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\RunOnce: [AAW] "H:\PROGRA~1\LAVASOFT\AD-AWA~1\AD-AWARE.EXE" "+b1"
O4 - HKLM\..\RunOnce: [SpybotSnD] "H:\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [Yahoo! Pager] "D:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - Global Startup: explorer.lnk = D:\WINDOWS\explorer.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=zuzeb004YYUS_undefined
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - D:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - D:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: d:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: d:\windows\system32\idmmbc.dll
O12 - Plugin for .spop: D:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.adgate.info
O15 - Trusted Zone: *.adsextend.net
O15 - Trusted Zone: *.dollarrevenue.com
O15 - Trusted Zone: *.errorsafe.com
O15 - Trusted Zone: *.imagesrvr.com
O15 - Trusted Zone: *.matcash.com
O15 - Trusted Zone: *.media-motor.com
O15 - Trusted Zone: *.mediatickets.net
O15 - Trusted Zone: *.snipernet.biz
O15 - Trusted Zone: *.systemdoctor.com
O15 - Trusted Zone: *.winantivirus.com
O15 - Trusted Zone: *.winfixer.com
O15 - Trusted Zone: *.adgate.info (HKLM)
O15 - Trusted Zone: *.adsextend.net (HKLM)
O15 - Trusted Zone: *.dollarrevenue.com (HKLM)
O15 - Trusted Zone: *.elitemediagroup.net (HKLM)
O15 - Trusted Zone: *.imagesrvr.com (HKLM)
O15 - Trusted Zone: *.matcash.com (HKLM)
O15 - Trusted Zone: *.media-motor.com (HKLM)
O15 - Trusted Zone: *.mediatickets.net (HKLM)
O15 - Trusted Zone: *.snipernet.biz (HKLM)
O15 - Trusted Zone: *.systemdoctor.com (HKLM)
O15 - Trusted Zone: *.winantivirus.com (HKLM)
O16 - DPF: DigiChat Applet - http://host7.digichat.com/DigiChat/DigiClasses/Client_IE.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://www.runaware.com/dolphin/wficat.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - D:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/bejeweled2/sis/popcaploader_v10.cab
O20 - AppInit_DLLs:
O20 - Winlogon Notify: pasksa - pasksa.dll (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - D:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - D:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: Iomega App Services - Iomega Corporation - D:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: msvchost - Unknown owner - D:\WINDOWS\system32\msvchost.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - D:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - D:\WINDOWS\wanmpsvc.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - D:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
O23 - Service: Digital Media Adapter Application Loader Service (XWPCApplicationLoaderService) - Linksys Corporation - D:\Program Files\Linksys Wireless-B Media Adapter\bin\XWPCApplicationLoaderService.exe
O23 - Service: Digital Media Adapter Host Service (XWPCHostService) - Linksys Corporation - D:\Program Files\Linksys Wireless-B Media Adapter\bin\XWPCHostService.exe
O23 - Service: YPCService - Yahoo! Inc. - D:\WINDOWS\system32\YPCSER~1.EXE
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - D:\Program Files\Iomega\AutoDisk\ADService.exe

I hope this is what y'all needed to help me. Thanks so much for your time and advise.
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F
Hello LostInTexas, and welcome to TSF


Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools,
then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.


Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding.
Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this
webpage would not be available when you're carrying out the fix.


IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.

----------------------------------------

The fixes we will use are specific to your problems and should only be used for this issue on this machine.

Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.

The process is not instant. Please continue to review my answers until I tell you your machine is clear.
Absence of symptoms does not mean that everything is clear. So lets do this to the end!

Please make every effort to reply to my posts in a timely manner. Malware breeds malware and the longer an infection remains on a system, the more
likely additional infections will result.

----------------------------------------

You have a multitude of infections on this machine. One I suspect may be present, Haxdoor, we must find and deal with (as it can affect
your internet connection) before we deal with anything else.
In addition, one infection is a password stealer and may affect activities such as internt banking. If you bank via internet, I would advise you to check
your accounts for unauthorized activity and discontinue internet banking until your system is cleaned.


----------------------------------------

DOWNLOADS


HAXFIX



Option #1


Download haxfix.exeand save it to your desktop.
  • Double click on haxfix.exe to install haxfix. (standard installation path is c:\program Files\haxfix)
  • Checkmark "Create a desktop icon"
  • Click "Next"
  • When the installation is completed, make sure that the checkmark "Launch HaxFix" is placed
  • Click "Finish"

A red "dos window" (dos box) will open with options:

1. Make logfile
2. Run auto fix
3. Run manual fix
E. Exit Haxfix


  • Select option 1. Make logfile by typing 1 and then pressing "Enter"
  • Haxfix will start scanning the computer. When it is finished a logfile will open: haxlog.txt > (c:haxfix.txt)
  • Copy the contents of that logfile and paste it into this thread.

Important: Do not run any other options unless instructed

----------------------------------------

FOLLOW-UP

Please return and post these items in the order listed:


c:\haxfix.txt
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Hi, fredmh. Thanks for your response.

Option #1 tells me to save haxfix.exe to desktop and then create a desktop icon...I can't access anything from the actual desktop because I have no icons, task bar, or start menu. I will try to access it thru the task manager.

There is no Option #2 listed...I assume that it will be listed only if I can't run #1.

I'm using my computer to post here. It is a friend's computer that we are working on. He has just about decided to wipe it and reinstall Windows. We can continue on the assumption that he wants to fix it. If he decides to go the other way, I'll let you know.

By the way, I've heard that some viruses will hide on another section of the drive. Is it possible that he will still have a virus even if he formats and re-installs?

Thanks.
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A re-format wipes everything from the hard drive. A re-install puts the original files which came with the machine back in place, leaving all the existing files and malware.

I'm going to wotk around the haxdoor. I'll post a fix as soon as possible.
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We're going to try this program again.


HAXFIX

Navigate to the program at: C:\Program Files\Haxfix

And double click Fix.bat to get Option screen.


Option #1

When the installation is completed, make sure that the checkmark "Launch HaxFix" is placed

A red "dos window" (dos box) will open with options:

1. Make logfile
2. Run auto fix
3. Run manual fix
E. Exit Haxfix


  • Select option 1. Make logfile by typing 1 and then pressing "Enter"
  • Haxfix will start scanning the computer. When it is finished a logfile will open: haxlog.txt > (c:haxfix.txt)
  • Copy the contents of that logfile and paste it into this thread.

Important: Do not run any other options unless instructed
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No luck. After it was installed and self-launched, there was a flash of red and then nothing. I tried going thru the task manager and clicking on the Fix.bat file, but nothing. It will not open any windows.
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Wow. Ok, we'll work around it. I'll post in a minute.
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7
Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding.
Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this
webpage would not be available when you're carrying out the fix.


IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.

----------------------------------------

HIJACK THIS IN TEMP FOLDER

You are running Hijack This from a temporary directory. It needs to be in a permanent folder. Please go into Windows Explorer,
click on C: then click on File > New > Folder and call it HJT , or another name of your choice. The program creates backup
files that we may need to use later. If the program is in a Temporary folder, files may be deleted by you or automatically if your
system is set to empty temp files.

----------------------------------------

DOWNLOADS


CLEANUP! version 4.52 – TEMP FILE CLEANING


Please download Cleanup! and install it. You will use this later.

Alternative link Cleanup Alt


*NOTE* Cleanup deletes EVERYTHING out of temporary folders and does not make backups.



AVG Anti-Spyware 7.5



Please download AVG Anti Spyware

Use the link at the bottom of the page under "AVG Anti-Spyware Free for Windows"





  1. Install AVG Anti-Spyware 7.5.
  2. Double-click the icon on Desktop to launch AVG A-S 7.5
  3. On the top of the main screen click Shield
  4. Click the word active to change it to inactive
  5. On the top of the main screen click Update.
  6. Then click on Start Update. The update will start and a progress bar will show the updates being installed.
  7. I also recommend changing the "Update interval" to something more reasonable like 12 hours.




Brute Force Uninstaller


Please download Brute Force Uninstaller
  • Since your Desktop is inactive, save to a folder on c drive,open the folder and choose Extract All
  • Click "Next"
  • In the box to choose where to extract the files to,
  • Click "Browse"
  • Click on the + sign next to "My Computer"
  • Click on "Local Disk (C:) or whatever your primary drive is
  • Click "Make New Folder"
  • Type in BFU
  • Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".



RIGHT-CLICK HERE
and choose "Save As" (in IE it's "Save Target As") in order to download Alcra PLUS Remover.

Save it in the same folder you made earlier (c:BFU).

Do not do anything with these yet



SDFix

Download SDFix

We will use this later.

----------------------------------------

DISABLE NT SERVICES


Click Start->Run - type services.msc & then click on the OK button
*Locate the service - msvchost
*Double-click on it to open the Properties dialog.
*Under the General tab: <--Take note and write down the *Service name given as we will need it shortly.
*Stop the service by using the Stop button.
*Change the Startup type to Disabled & then click on the OK button

Next, start HiJackThis & go to Config>Misc.Tools...> Delete an NT service...
*In the popup box that appears, type in the *Service Name you found in the General Tab for msvchost.
Do NOT allow a reboot yet.

----------------------------------------

SAFE MODE RE-BOOT

Please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.
5) Login with your usual account. Make sure to close any open browsers.

----------------------------------------

FIXES AND DELETIONS


Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

Deskbar

----------------------------------------

Open HijackThis and click on 'Do a System Scan Only'. Check the following entries (If they still exist, make sure you do not miss any)


R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
R3 - URLSearchHook: (no name) - {A8BD6820-6ED7-423E-9558-2D1486B0FEEA} - (no file)
R3 - URLSearchHook: DeskbarBHO - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - D:\Program Files\Deskbar\deskbar.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\inf\winsys32.exe
O2 - BHO: Class - {03985CE5-1795-ADB0-4881-ECE4DF4553EA} - D:\WINDOWS\windk32.dll (file missing)
O2 - BHO: Class - {19B6C5BA-DF6C-D9DE-B148-3B4AA52F6A5D} - D:\WINDOWS\atlql32.dll (file missing)
O2 - BHO: Class - {1EA9541A-BFC3-33B9-DD9E-6278B32CF3AF} - D:\WINDOWS\ieel.dll (file missing)
O2 - BHO: Class - {1F204D3D-B7CB-18CA-6ED8-FB07E3983F5F} - D:\WINDOWS\netio32.dll (file missing)
O2 - BHO: Class - {348385B4-1D00-F877-6E9F-5DC720AC5FF6} - D:\WINDOWS\appkp32.dll (file missing)
O2 - BHO: Class - {47F1A18E-4D68-80F1-6BBB-16B984AC80ED} - D:\WINDOWS\winvl32.dll (file missing)
O2 - BHO: Class - {51206847-68EE-2600-5F1C-7100A1D4A3BB} - D:\WINDOWS\system32\msxd32.dll (file missing)
O2 - BHO: Class - {6982C7D9-061E-AA2D-89CC-05AF765683F2} - D:\WINDOWS\addgv32.dll (file missing)
O2 - BHO: (no name) - {6A72009D-A616-47E7-A064-560505079BD5} - \
O2 - BHO: Class - {6BFC7DB0-C871-9935-DEC2-92E086CE9435} - D:\WINDOWS\sdkkv32.dll (file missing)
O2 - BHO: Class - {855DBF77-66A2-D764-2BF9-479FC929DBEC} - D:\WINDOWS\system32\netzf.dll (file missing)
O2 - BHO: Class - {9877CF20-2004-429B-24EF-2F9B313EAD4B} - D:\WINDOWS\ielx32.dll (file missing)
O2 - BHO: Class - {A1747CDA-DF6E-9351-9646-E4EDFB0652D6} - D:\WINDOWS\ipsl32.dll (file missing)
O2 - BHO: DeskbarBHO - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - D:\Program Files\Deskbar\deskbar.dll
O2 - BHO: Class - {AC7E66E3-5660-8CBA-66D2-78BA39AF6ED5} - D:\WINDOWS\cryr32.dll (file missing)
O2 - BHO: Class - {B04F0339-6F75-CC2D-AD27-CEB873145335} - D:\WINDOWS\system32\ntog32.dll (file missing)
O2 - BHO: Class - {E7079154-D322-8680-D04B-4D90966292B8} - D:\WINDOWS\system32\crfe32.dll (file missing)
O2 - BHO: Class - {FA6A4655-C13C-BF9A-C97E-513B7A9A010A} - D:\WINDOWS\system32\apihf32.dll (file missing)
O4 - HKLM\..\Run: [DC6] "D:\Program Files\Common Files\WinAntiVirus Pro 2006\dc6_startupmon.exe" /min
O4 - HKLM\..\Run: [ERS] "D:\Program Files\Common Files\WinAntiVirus Pro 2006\ers_startupmon.exe" /min
O4 - HKLM\..\Run: [uwa6pcw] "D:\Program Files\Common Files\WinAntiVirus Pro 2006\uwa6pcw.exe" -c
O4 - HKLM\..\Run: [ERS_check] "D:\Program Files\Common Files\WinAntiVirus Pro 2006\ers_startupmon.exe"
O4 - HKLM\..\Run: [DC6_check] "D:\Program Files\Common Files\WinAntiVirus Pro 2006\dc6_startupmon.exe"
O4 - HKLM\..\Run: [Microsoft update] D:\WINDOWS\update\update.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearc...YYUS_undefined
O15 - Trusted Zone: *.adgate.info
O15 - Trusted Zone: *.adsextend.net
O15 - Trusted Zone: *.dollarrevenue.com
O15 - Trusted Zone: *.errorsafe.com
O15 - Trusted Zone: *.imagesrvr.com
O15 - Trusted Zone: *.matcash.com
O15 - Trusted Zone: *.media-motor.com
O15 - Trusted Zone: *.mediatickets.net
O15 - Trusted Zone: *.snipernet.biz
O15 - Trusted Zone: *.systemdoctor.com
O15 - Trusted Zone: *.winantivirus.com
O15 - Trusted Zone: *.winfixer.com
O15 - Trusted Zone: *.adgate.info (HKLM)
O15 - Trusted Zone: *.adsextend.net (HKLM)
O15 - Trusted Zone: *.dollarrevenue.com (HKLM)
O15 - Trusted Zone: *.elitemediagroup.net (HKLM)
O15 - Trusted Zone: *.imagesrvr.com (HKLM)
O15 - Trusted Zone: *.matcash.com (HKLM)
O15 - Trusted Zone: *.media-motor.com (HKLM)
O15 - Trusted Zone: *.mediatickets.net (HKLM)
O15 - Trusted Zone: *.snipernet.biz (HKLM)
O15 - Trusted Zone: *.systemdoctor.com (HKLM)
O15 - Trusted Zone: *.winantivirus.com (HKLM)
O20 - AppInit_DLLs:
O20 - Winlogon Notify: pasksa - pasksa.dll (file missing)
O23 - Service: msvchost - Unknown owner - D:\WINDOWS\system32\msvchost.exe



Please remember to close all other windows, including browsers then click Fix checked.

----------------------------------------

UNHIDE HIDDEN FILES

Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Also make sure there is no checkmark beside Hide file extensions for known file types
* Click Yes to confirm and then click OK.

----------------------------------------
Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

D:\Program Files\Deskbar

D:\Program Files\Common Files\WinAntiVirus Pro 2006

D:\WINDOWS\system32\msvchost.exe


C:\WINDOWS\inf\winsys32.exe


----------------------------------------

RUNNING SCANNERS


Cleanup

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:

Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files (if present)
  • Cleanup! All Users
  • Click on the Temporary Files tab and uncheck the box for Scan drives for files matching if it’s checked.
Click OK
Press the CleanUp! button to start the program and DO NOT reboot when prompted.


AVG Anti-Spyware 7.5

  • Run AVG A-s with it's updated definitions: (...it's important that all windows must be closed)
    This scan can take quite a while to run, so be prepared.
  • Click Scanner
  • Click on the Scan tab
  • Click Complete System Scan to begin scanning.


  • When the scan is complete click Recommended Action and change it to Quarantine (1),
  • If not click Recommended Action and choose Quarantine from the popup menu. (2)
  • At the bottom of the window click on the Apply all Actions button. (3)

When done, click the Save Scan Report button. (4) then click Save Report As and save it to your desktop.

IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.



Note: DO NOT USE the computer while AVG A/S is scanning. If Explorer or the Control Panel are opened some malware types will
reinfect your system or will not be cleaned properly.



Brute Force Uninstaller

Please go to Start > My Computer and navigate to the C:BFU folder.
  • Start the Brute Force Uninstaller by doubleclicking BFU.exe
  • Beside the scriptline to execute field click the folder icon
    and select alcanshorty.bfu by double clicking on it.
  • Press Execute and let it do it’s job. (You ought to see a blue progress bar if you did this correctly.)
  • Wait for the complete script execution box to pop up and press OK.
  • Press exit to terminate the BFU program.





Use this URL to copy into the address bar of the Download script window:
http://metallica.geekstogo.com/alcanshorty.bfu

Execute the script by clicking the Execute button.

----------------------------------------


SDFix

  • Right click the SDFix.zip folder and choose Extract All,
  • Open the extracted folder and double click RunThis.bat to start the script.
  • Type Y to begin the script.
  • It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • Your system will take longer that normal to restart as the fixtool will be running and removing files.
  • When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
  • Finally open the SDFix folder on your desktop and copy and paste the contents of the results file
    Report.txt back onto the forum with a new HijackThis log

----------------------------------------

SYSTEM RE-BOOT

Reboot into Normal Mode.

----------------------------------------


ON-LINE SCANS

Perform an online scan with Internet Explorer with Panda ActiveScan

  1. Click on
    located at the bottom of the page.
  2. A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
  3. Enter your e-mail address, country, and state & click "Free Online Scan" * The download of the 8 MB Panda's ActiveX control will take place *

Begin the scan by selecting

  • If it finds any malware, it will offer you a report.
  • Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
  • Click on
    then click

* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan

----------------------------------------

FOLLOW-UP

Please return and post these items in the order listed:

SDFix report
AVG A/S
Panda scan
A new HJT log run in Normal Mode

Please note: In order to properly see what is on your system, all HJT logs must be run in the normal mode

Please let me know how your system is behaving.
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Wow. This will probably take awhile, if the windows open on these programs. I doubt I will be able to do the PandaScan since it is an online scanner...He told me this morning that he can't get online anymore. I'll see what I can do.

By the way, I know that safe mode is normally found with F8, but for some reason it takes F5 on his computer. I don't know if this tells you anything, but I thought I'd mention it.
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Most systems use F8. Some, however are configured for F5. Use whatever works on that particular system.
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fredmh, we're going to go ahead and wipe the hard drive. Over 4,000 pieces of spyware, malware, etc. have already been removed and we still have more to go. No sense in fighting it any longer. Thanks for your help.
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Well, I'm sorry it came to that, but please read through this information:


KEEP YOUR OPERATING SYSTEM UPDATED

Please ensure that you have already patched your system against the recent WMF exploit. Go to this page to get the KB912919 patch

MICROSOFT UPDATES

It is very important that you get all of the critical updates for your Operating System and Internet Explorer. Keeping your OS and browser
up to date will help make you less susceptible to attacks by Trojans and viruses. Please go to Microsoft
and download all the critical updates to help prevent possible re-infection.


ENABLE WINDOWS AUTO UPDATE

Go to Start>Run - type wuaucpl.cpl
tick on the checkbox - "Keep my computer up to date"
Under settings, choose "Automatically download the updates, and install them on the schedule that I specify".
Click on "OK".


ENABLE WINDOWS AUTO UPDATE

From within Internet Explorer click on the Tools menu and then click on Internet Options.
  • Select the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Select Custom Level .
      • Change 'Download signed ActiveX controls' to Prompt
      • Change 'Download unsigned ActiveX controls' to Disable
      • Change 'Initialize and script ActiveX controls not marked as safe' to Disable
      • Change 'Installation of desktop items' to Prompt
      • Change 'Launching programs and files in an IFRAME' to Prompt
      • Change 'Navigate sub-frames across different domains' to Prompt
      • When all these changes have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Select OK to exit the Internet Properties page.



TOOLS TO HELP KEEP YOUR SYSTEM CLEAN

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:

SpywareBlaster to help prevent spyware from installing in the first place.
  • Install & update SpywareBlaster with the latest definitions.
  • After you have updated, click the button - enable protection for all unprotected items


SpywareGuard to catch and block spyware before it can execute.


SPYBOT - SEARCH & DESTROY Download and install Spybot - Search & Destroy with its
TeaTimer option.
This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with
the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here


AD-AWARE Download and install Ad-Aware. You should use this program to scan
your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product
can be found here


IE-SPYAD IE/Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • Download IE-SpyAD - Extract the contents to a new folder
  • From within the folder, double-click install.bat
  • Select Option #2 - Install the new IE-SPYAD list.
  • Then return to the main menu.
  • Select option #4 - Add the old porn sites domain

A tutorial for IE-SPYAD can be found here


MVPS HOST FILE The MVPS Hosts file replaces your current HOSTS file
with one that will restrict known ad sites form serving you unsolicited advertisements. Basically, this prevents your computer from connecting to
those sites by redirecting them to 127.0.0.1 which is the IP of your local computer.

  • Download Host.zip to your desktop.
  • From your Desktop right-click (hosts.zip) and select:
    Extract All from the menu.
  • Click Next, click Next, select the option:
    "Show Extracted files"
  • Click Finish

This will open the newly created hosts folder on your Desktop.

Double-click on the included mvps.bat file, this will rename the existing HOSTS file to HOSTS.MVP, then it will copy the included updated
HOSTS file to the correct location on your machine.


MCAFEE SITE ADVISOR SITE ADVISOR is a free IE plug-in (also suport for Firefox browser)
which is used in conjunction with the Google search engine. It advises which web sites are considered safe and which sites could pose a problem.
It also shows what problems were encountered with each site, such as malicious downloads, spam, and related links.


ANTI-VIRUS AND FIREWALL PROGRAMS


ANTIVIRUS SOFTWARE It is very important that you have anti-virus software running on your machine.
This alone can save you a lot of trouble with malware in the future.
See this link for a listing of some online antivirus scanners: Anti-Spyware Tutorial

Here are some very good free Antivirus products which are available:




If you do not have a firewall, here are 4 free ones available for personal use:

Understanding and Using Firewalls



INFORMATIONAL READING


In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles:




Please respond one more time and let me know you received this post so it can be marked resolved



If you feel that we have helped you, please help us keep this site free for all. Please visit our DONATION PAGE.
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