[ArmyMedsoldier]

I can turn it on and it go to windows xp OS. But nothing from there can be clicked on besides the "Start" button. I can't do a system restore or anything without it comming up with a message saying "cannot find .exe file that is associated with that". I even tried going into the "Run" section and use commands there but even then it says the same exact thing. It started out when I noticed a "redirecting virus". I have "Malware Bytes" and "CCleaner" that I have installed and run but even those execution files have been affected it seems. I don't know what to do with it. I don't know if it matters but it's a VAIO laptop running windows xp, home ed. I think. Any input would help, thank you for your time.

 

[sjpritch25]

Welcome to TSF

Download UnHookExec.inf to your Desktop.
Right-Click on UnHookExec.inf and click on Install.
It doen't display any notice or boxes, don't worry it worked.


Download Combofix from this webpage: A guide and tutorial on using ComboFix

**Note: It is important that it is saved directly to your desktop**

--------------------------------------------------------------------

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

--------------------------------------------------------------------

Double click on combofix.exe & follow the prompts.

• When finished, it will produce a report for you.
• Please post the "C:\ComboFix.txt" .

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall

 

[ArmyMedsoldier]

Nothing what so ever can run. No Internet browser even works. Everything and anything I click on comes up with the same message of not being able to find the file associated with that file name, etc... So I won't be able to download anything to my desktop. If your wondering how I can het on here and post, it's because oft iPhone. Thank you again for your time.

 

[sjpritch25]

Can you try transferring the above file to your infected computer from another computer using a usb drive.