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no connection to internet or control panel

584 Views 2 Replies 3 Participants Last post by  johnwill
My lap top won't connect to the internet (wireless or via a cable). When i click on the icon on the bottom of the screen i cannot 'diagnose and repair' or get to the network and sharing centre. I cannot access my control panel or anything else that might help me to actually connect to the internet. However when I open task manager and click networking, it shows that the wireless is actually connected. Any ideas on what to do next?
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and welcome to the Forum

try this. With the pc cpnnected to the router:

Click on Start . . Run . . type CMD

At the > prompt type type the following command: IPCONFIG /ALL

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

Right click in the command window and choose Select All, then hit Enter. Come back here and Paste the results in a message.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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If you can't access the control panel, you have more serious issues than simple networking!
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