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Hi,

I just installed a new black print cartridge in my Lexmark z515 printer and now it won't print in color. When I went to the calibration tool their are 4 rows with arrows and I had to pick which arrow in each row looked best to do the calibration, but the 4th row had no arrows.

I printed a test page and it was mostly pink and very poor quality. I used the clean cartridge tool and and that turned out fine and there was also several rows of black, yellow, red and blue lines and the colors looked fine there also.

I went through the t-shooting tool and that didn't help. I emailed Lexmark tech support several days ago but they haven't replied. I also checked the connections.

Any ideas?

Thanks,

James
 
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